6/10 Good
Jan 23, 2025
Fine for an overnight
When checking in, a new person was being trained so that might have affected my experience. I was given my key but no other information about food options or breakfast or how to get to my room so had to ask. When I went to my initial room, the door opened and it was clearly someone else's room as their bags etc were there. This concerned me as a security risk. I went back and was given another key and a weak apology. The room was small but comfortable and clean and I slept well. In the morning, I wanted to ask reception how to walk to the airport but noone was around so managed to figure it out though got a bit lost. Overall, the room was fine for an overnight but customer service could be better.
Verified traveler
1-night trip
Verified Hotels.com guest review