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Hotel Milam, Michelin Key winner

4.0 star property
La Veleta hotel with 2 bars/lounges and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets
Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets
Grand Room | View from room
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Swim-up bar
  • Beach shuttle
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Private pool
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes
The price is $324
includes taxes & fees
$266 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1025 sq ft
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the neighborhood

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive - 5.1 km
  • Gran Cenote - 8 min drive - 7.2 km
  • Tulum Mayan Ruins - 11 min drive - 6.6 km
  • Tulum Beach - 15 min drive - 7.2 km
  • Playa Paraiso - 20 min drive - 8.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

At Hotel Milam, Michelin Key winner, you'll be within a 10-minute drive of Tulum National Park and Gran Cenote. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar.

Languages

English, Spanish

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Onsite garage

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private picnics

What to do

  • Beach shuttle (surcharge)
  • Hiking/biking trails
  • Access to nearby outdoor pool

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

What to enjoy

  • Private pool

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a mud bath and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

MILAM - Onsite fine-dining restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 1000 to 3000 per person
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner offer free cancellation for a full refund?
Yes, Hotel Milam, Michelin Key winner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Milam, Michelin Key winner?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Milam, Michelin Key winner?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Milam, Michelin Key winner?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel Milam, Michelin Key winner and nearby?
Have fun during the warmer months with activities such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Milam, Michelin Key winner also has 2 bars and private pools, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Milam, Michelin Key winner?
Yes, there's an onsite restaurant, MILAM.
Does Hotel Milam, Michelin Key winner have any outdoor private spaces?
Yes, every room features a private pool.

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

love this place, was beautiful . me encanto el trato de los enpleados pero específicamente mas de eugenio lo ame me hiso mi vida facil en todo y me ayudo con todo lo que necesitaba ❤️.
Edibel, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Good experience.
Naomi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Collins, 2-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I had the most wonderful experience at this resort location. From the very beginning of our booking to our departure, we were amazed with their professionalism and attention to detail. I was contacted prior to our arrival by the hotel concierge, Myra. She was excellent and she provided very valuable information about transportation from the hotel to suggestions of excursions and dining!! Everything was exceptionally gorgeous and relaxing!! The entire team was amazing!
Sonya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolute paradise! Paula and Miguel with food services was impeccable. The beautiful beautiful Ara with front desk made my trip even more memorable happy to share in the culture and language. I will absolutely be returning soon.
Crystal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The Milam experience was everything I thought it would be. From the staff to the amazing chefs. The Milam Hotel is by far one of the best hotels I've stayed at. My partner and I had a fabulous time. Special s/o to Lucia and Eugene for helping make our experience amazing. S/o to the all of milam staff I appreciate you all ❤️ can't wait to visit again.
Latoya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

July 2024
Loved the pool in the room. The service and staff were great!
Ebony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Este luagr es todo un sueño, la alberca es enorme. Y el servicio es de muy alta gama. Recomendado.
Misha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shontay, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I didn’t wanna leave OMG breathtaking staff was amazing
Joanne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel was beautiful!! Our room was incredible. The food was great! The attention was impeccable. Miguel and Paola were so attentive and made our stay enjoyable. We will be visiting this hotel again. Recommend 10/10!!
Jennifer, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love everything about hotel milam felt like a queen there ...the staff are awesome. Definitely going back.
pritti, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

forest, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing stay at Milam. From the moment we pulled up in our taxi to then seeing the property and then our room - our jaws dropped over and over again. It's a little far away from the hotel zone and downtown, but that's what we wanted. Peace and relaxation. And a special thank you to Ara and Eugene (the hotels concierge) - for being so kind and helping us with practically everything hah. They found us taxi's, offered recommendations and overall were so kind and considerate. Also - special shout out to Paolo from the restaurant and pool server. She was so kind, so lovely and made me never want to leave the pool. Overall I would highly recommend Milam!
Michael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful and unique property
jason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing property. Extremely tranquil and quiet. The perfect couples retreat. And don’t worry, if you want to step out to the night life/ beach parties, it’s just a 15 min cab ride, then back to Zen and relaxation. A must book! Perfect balance. Thank you Hotel Milam for the incredible hospitality and service. 5 stars!!
Benaejah, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

exceptional setting, super helpful staff, beautiful shala. would definitely return.
Idil, 8-night trip with friends
Verified Expedia guest review

4/10 Fair

Beautiful but pay attention
The hotel was beautiful. The issue was that the staff went into our safe when we left... They charged me $7 U.S. for a can of sprite. For 3 street tacos they charge nearly $30. It was very difficult for drivers to find the location. We were lost for nearly an hour on arrival they didn't answer the phone. After we arrived I explained to the woman at the the desk she said "you're here now.
Salicia, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Isis Angelica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

EVERYTHING from the room we stayed in, to the restaurants we ate at was perfect. The staff are friendly and helpful, they will go above and beyond to make their guests comfortable and happy. You don’t even have to leave the property, they have everything you need. We will for sure come back to stay here, we absolutely love this hotel!
Verified Expedia guest review

10/10 Exceptional

Milam is synonymous with luxury and sophistication. From the moment you enter the lobby, you are immersed in a well-balanced atmosphere of elegance and nature. The attention to detail is exceptional throughout the hotel. The rooms and suites are spacious, beautifully decorated and feature first-class amenities. The interior design of the hotel is a masterpiece, with touches of elegance and style in every corner. For me, this hotel stands out for its ability to anticipate guests' needs and offer personalized service. In short, Milam is an exceptional choice for those seeking an unforgettable experience in one of the most beautiful hotels in Tulum.
Verified Expedia guest review

10/10 Exceptional

Excelente atención de parte de Eugenio
Diego Edgar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente comida y atención
bladimir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel!
Hotel Milam was maybe my best hotel experience ever. The staff were amazing and so nice! They really made sure that we had a great stay. The hotel property was something else! So beautiful. And the hotel room was the most beautiful ever! It had everything you needed and more.
Hilde Kristine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Das Milam ist noch gar nicht eröffnet!!!!! Es wird voraussichtlich erst Ende März wirklich fertig sein. Die Baustelle haben wir besichtigt. Die Kunden werden ins Bardo oder Una Vida transferiert. Von Hotels.com haben wir dies jedoch nie direkt erfahren und kriegen noch immer Fragen zu diesem Hotel.... Erreichen konnte man auch niemanden auf Hotels.com für mich definitiv ein Grund inskünftig wieder direkt bei einem Hotel zu buchen und nicht über eine Plattform!!
9-night trip
Verified Hotels.com guest review