The Store puts you in a great location, within a 15-minute walk of University of Oxford and Thames River. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and free bike rentals.
Languages
English, French
At a glance
Hotel size
101 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 25 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
There is a service fee of 1 percent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 50 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
The Store Hotel
The Store Oxford
The Store Hotel Oxford
Frequently asked questions
Does The Store offer free cancellation for a full refund?
Yes, The Store does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Store?
Yes, dogs are welcome. There's a charge of GBP 50 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Store?
Sorry, there's no onsite parking at The Store.
What are the check-in and check-out times at The Store?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Store and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center.
Are there restaurants at or near The Store?
Yes, there's an onsite restaurant.
What's the area around The Store like?
The Store is in Oxford City Centre, a short 1-minute walk from University of Oxford and 11 minutes' walk from Thames River.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Sam
Sam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
PATRICK
PATRICK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
CHANGHEE
CHANGHEE, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Una
Una, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Emily
Emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Very small suite
Quite disappointed at the size of the suite. However, I must say the service was amazing. The rooms are very clean and beds so comfortable but very very small space unfortunately.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
City stay
Lovely hotel. Fantastic rooftop bar. Bedroom very comfortable.
Gavin
Gavin, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
Sunil
Sunil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Yang
Yang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2024
Wonderful stay in Oxford
Beautiful new hotel. Decor is gorgeous. Perfectly located in the centre of town but the bedrooms were still very quiet. Service is exceptional- all the staff were brilliant. Spa was also lovely. Will definitely be coming back!
Lucy
Lucy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Just arrived, first impression good goodnight x
Paula
Paula, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2024
Great service, everyone nice, super nice, but the price is a little too much.
Clara
Clara, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Great staff . tiny room
very disappointed with size of room. absolutely the smallest window i have ever seen. It was functional enough but for the price was expecting and have always gotten much more. Messed up my laundry order which was not sent to cleaners until the next day. Girl at front desk was extremely helpful in getting a rush on order in that i needed it done the day after i submitted
douglas
douglas, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Suliman
Suliman, 4-night trip
Verified Expedia guest review
4/10 Fair
Sep 8, 2024
This is a newish hotel in Oxford town centre that is pitched (and priced) as a high end boutique hotel. The reality, however, is that the fit out - rooms, bathrooms and communal areas are really quite generic, perhaps at the level above a 3 star chain (holiday inn or premier inn). In addition to the lack of aesthetic appeal or individuality the staff were really not at the level of training or competence to work in a hotel at this price point. To be generous, the staff on the weekend we visited were young, pleasant but hopeless. Frankly I did not think I encountered any member of staff with genuine hospitality experience!
Minor niggles - the bathroom was overheated with no apparent method for adjusting this. The cupboard housing the minibar could not be opened without the use of a spoon to crank it open.
Not really a 500 pound per night experience!
Minor niggles
Nicholas
Nicholas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Perfect stay in Oxford
Amazing stay - location in the middle of the city cannot be beat. Breakfast is varied and delicious. Views from the rooftop bar are fabulous. Highly recommend!
Kathryn
Kathryn, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Beautiful, brand new property in a great location. Loved the views from the rooftop bar too.
Clarissa
Clarissa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
Wonderful atmosphere with serene calmness. High marks on all aspects
Marianne
Marianne, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Faisal
Faisal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Faisal
Faisal, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 21, 2024
Checking in and payment for extras was a very messy and unsatisfactory experience.