Chapter San Francisco puts you just a 5-minute drive from Moscone Convention Center and Kaiser Permanente Medical Center. Guests looking for a bite to eat can check out Pistachio Cafe, which serves breakfast and lunch. This Victorian hostel is also just a 5-minute drive from University of San Francisco and Embarcadero Center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: California St & Van Ness Ave Stop is 4 minutes and California St & Polk St Stop is 6 minutes.
Languages
Afrikaans, English, Portuguese, Spanish
At a glance
Hotel size
40 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 10:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
Parking
Onsite parking includes off-street options
Offsite parking within 1100 ft (USD 40 per day), from 6:00 AM to midnight; reservations required
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
Working away
Coworking spaces
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Multilingual staff
Facilities
Built in 1905
Communal living room
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Water dispenser
Lockers available
Victorian architecture
Accessibility
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
5 stairs to reach property
Smooth flooring in public areas
Thin carpet in public areas
Thin carpet in room
Room amenities
Be entertained
42-inch LED TV
Digital TV channels
Streaming services
Home comfort
Air conditioning and heating
All-in-one washer and dryer
Sleep well
Blackout drapes/curtains
Freshen up
3 bathrooms
Shower only
Soap and shampoo
Hair dryer
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired internet
Food and drink
Full-sized refrigerator/freezer
Microwave
Shared kitchen access
Toaster
Free tea bags/instant coffee
More
Daily housekeeping
Shared accommodations
Mobile key entry
Special features
Dining
Pistachio Cafe - This café serves breakfast, brunch, and lunch.
Fees & policies
Refundable deposits
A damage deposit of USD 50.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge of USD 20 (subject to availability)
Towels are available for an extra charge of USD 2 (or guests may bring their own)
Laundry facilities are available for an extra charge of USD 10
Parking
Parking is available nearby and costs USD 40 per day (1100 ft away; open 6:00 AM to midnight)
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation
Frequently asked questions
Are pets allowed at Chapter San Francisco?
Sorry, pets aren't allowed.
Is parking offered on site at Chapter San Francisco?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Chapter San Francisco?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of USD 20 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Chapter San Francisco?
No, this hostel doesn't have a casino, but San Pablo Lytton Casino (24-min drive) is nearby.
What's the area around Chapter San Francisco like?
Chapter San Francisco is in Western Addition, a short 4-minute walk from California St & Van Ness Ave Stop and 19 minutes' walk from Union Square.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
camilla
camilla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Comfortable stay!
Great stay and staff!
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
SHINYA
SHINYA, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Sonya
Sonya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Super Duper
Easy semi private pod room within a room. Felt safe and inexpensive in a solid area.
Bryan
Bryan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Expected a bunkbed, found the future instead
I typed my code into the futuristic keypad and heard the bolt unlocked.
I stepped inside the room prepared to sleep in a bunkbed, like most other hostels.
Then I saw them. These glass pods. Like one of those "Zoom booths" you see nowadays. Except bigger. And with a perfectly made bed inside.
After a long day walking miles exploring the city in the rain, what a sight for sore eyes.
I walked in. Shut the door. And called my wife.
It's amazing! I shouted! And I could shout, because of the sound proofing.
Thank you Chapter. What a spot.
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Sonya
Sonya, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Nadeep
Nadeep, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Diganta
Diganta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Great location, great staff, great facilities
Zachary
Zachary, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Camilla
Camilla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
I will return when I visit San Francisco
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
camilla
camilla, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
Mathewos
Mathewos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
camilla
camilla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Good Experience
Excellent
Adrian Andre
Adrian Andre, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Quiet neighborhood around the hostel. Had privacy even in the shared room.
Moshe
Moshe, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
camilla
camilla, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Leo
Leo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 14, 2024
It was great , staff very helpful
Neda
Neda, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2024
Regular hostel, nice
Tomas
Tomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
camilla
camilla, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 29, 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
I would absolutely recommend this spot to any of my friends or family. The rooms and bathrooms were clean and relatively quiet, considering the nature of hostels. Friendly and helpful staff, easy check in and checkout (you practically just leave!), and it has some lovely views from the fourth floor lounge. Thanks for having us!