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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel with 2 outdoor pools, connected to a shopping center, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
Poolside bar
Outdoor banquet area
Arcade
55-inch LED TV with cable channels, TV, MP3 dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
The price is $128
includes taxes & fees
$104 per night
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 419 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

View from room

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 443 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 730 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 853 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 899 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 867 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Pool
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Free parking
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9.0 out of 10, Wonderful, (1001)
The price is $116
includes taxes & fees
$94 per night
Dec 19 - Dec 20
Antera Hotel & Residences
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About the neighborhood

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Central Square - 4 min walk - 0.4 km
  • Quinta Avenida - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

When you stay at Aloft Playa Del Carmen, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Secured covered onsite self parking (MXN 200 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Beach nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Nook - Onsite restaurant.
W XYZ Bar - Onsite bar. Open daily.
Splash RoofTop - Onsite rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 550 per pet, per day

Parking

  • Covered self parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen offer free cancellation for a full refund?
Yes, Aloft Playa Del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Playa Del Carmen?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Playa Del Carmen?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 550 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Playa Del Carmen?
Yes. Self parking costs MXN 200 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Aloft Playa Del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Aloft Playa Del Carmen?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.
What is there to do at Aloft Playa Del Carmen and nearby?
Aloft Playa Del Carmen has 2 outdoor pools and 2 bars.
Are there restaurants at or near Aloft Playa Del Carmen?
Yes, there's an onsite restaurant, Nook.
What's the area around Aloft Playa Del Carmen like?
Aloft Playa Del Carmen is a short 4-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach. Travelers give top marks for the hotel's prime location.

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Luxurious and unconscious
Beautiful clean place with two rooftop pools centrally located in Playa del Carmen. Breakfast was a disappointment for us with food allergies - no gluten-free or dairy-free Alternatives, which is surprising for a high quality hotel. Overall we had a nice stay
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

very comfortable, modern and bright hotel in a convenient location with a well stocked grocery store and coffee shop on the ground floor
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Melissa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alma and Jesus were awesome. Friendly and efficient. Answered all my questions. Hotel is in a perfect location.
chern, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff here in particular have earned my loyalty plus some more. From Johanna at reception to the man who helped me with my bags (I didn't get his name, but it was 22 de sept, 2024 @ 4am) to Ángel, Alma, along with Leonardo and his security team. Marriott in general and especially Aloft PDC have earned a loyalty that I never thought I would have to a hotel chain. This hotel is full of absolutely incredible, kind and empathetic staff members. Los amoooo!
Erin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is my go-to hotel in PDC. The rooms are comfortable, quiet, beds are great and staff is wonderful and accommodating. Special thanks to Alma at reception for most recent stay, and to Angel and Jesus for my stay from a few weeks ago. Both went above and beyond for me.
Erin, 1-night trip
Verified Hotels.com guest review

6/10 Good

The pool at the roof top is amazing in the morning. The free parking helped a lot too be aware if you would need to pay for parking. Be careful with the room service and breakfast. You can just walk down stair to the supermarket to an amazing breakfast for 10 dollars while at he hotel is almost 40 dollars for 2 people. I was told breakfast was free and it was not. Also the dollar exchange is really low compared to other places
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nuevo, moderno, muy bien ubicado. Alberca en roof top excelente. Estacionamiento y wifi incluidos. Muy buen hotel
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great! Probably the best pool area for a hotel I've stayed in. Staff was friendly, great breakfast in the morning. There is a large supermarket downstairs of the hotel. The area is close to the beach and the shopping area of 5th ave. I would definitely stay again.
Sheena, 5-night family trip
Verified Travelocity guest review

10/10 Exceptional

New hotel, great rooftop pool. A block away from 5th avenue, great location. Walkable to ADO bus station. Large grocery store below hotel with fresh food options. Large spacious room. Lacked closet/drawer space. Would stay here again.
Delan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

My husband and I stayed here for a friends wedding nearby and while check in wasn’t until 3 pm, Alma at the front desk allowed up to check in sooner due to time constraints. She was professional and kind. We would definitely recommend.
Melanie Michelle, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Comfortable Stay
It was great, however, the shower head had very low pressure, and it felt like it took forever to wash my hair and body. Other than that, the hotel is clean, and secure and the staff were very pleasant.
Diana, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location based on dining and shopping was great. Staff was great. DISLIKE: The fitness room was unusable for us as there was no air conditioning. We asked and they said the air conditioner had been down 4 months. Really not acceptable for a Marriott property. The room size was very small with little closet or drawer space.
Robert, 6-night romance trip
Verified Expedia guest review

6/10 Good

The staff could have been better
Omar, 4-night trip
Verified Expedia guest review

8/10 Very Good

n/a
Gary, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was good. Until the last two days. They are doing construction and the noise was extreme. We wanted to relax the last day before our flight back. All day it was noise and very hard to relax or sleep.
Kenia, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Raymond, 3-night trip
Verified Expedia guest review

8/10 Very Good

Rooftop pool and close to shopping
Chaniqua, 1-night trip
Verified Expedia guest review

4/10 Fair

Nelisa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Bedroom and bathrooms are spacious, modern and very comfortable. Easy and safe parking. Conveniently located with a supermarket in the first floor a few restaurants and 5th avenue at a walking distance.
Jamil, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Carly-Anne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel close to everything! We loved the 4th floor views, they treated our dog so well, and having the Chedraui Selecto below was icing on the cake. The Aloft is our new favorite hotel in Playa!
Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, went with my family
Alberto, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amal was great with checking in/out.
Carla, 1-night romance trip
Verified Expedia guest review