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The Willows

3.0 star property
Relax by the seafront or take a stroll along the pier. A friendly 24-hour front desk awaits to ensure your stay is nothing short of wonderful.

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Photo gallery for The Willows

View from property
View from property
Double Room, 1 Double Bed | City view from property
Double Room, 1 Double Bed | City view from property
Free WiFi, bed sheets
Nestled near Brighton Pier and Brighton Beach, The Willows offers a warm welcome with in-room WiFi. Guests appreciate the helpful 24-hour front desk and convenient luggage storage.

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • 24-hour front desk
  • Luggage storage
The current price is $50
includes taxes & fees
$42 per night
Feb 20 - Feb 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Double Room, 1 Double Bed

Free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | Free WiFi, bed sheets

Single Room, 1 Twin Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Property entrance

Ambassador Hotel

  • Free WiFi
  • Non-smoking
6.6 out of 10, 364 reviews
The price is $50
includes taxes & fees
$41 per night
Feb 23 - Feb 24
Ambassador Hotel
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About the neighborhood

Map
27 Lower Rock Gardens, Brighton, England, BN2 1PG

What's nearby

  • Brighton Beach - 3 min walk
  • Brighton Pier - 6 min walk
  • Brighton Royal Pavilion - 10 min walk
  • Brighton Centre - 15 min walk
  • Brighton Marina - 5 min drive

Getting around

  • Gatwick Airport (LGW) - 47 min drive
  • Heathrow Airport (LHR) - 91 min drive
  • London City Airport (LCY) - 104 min drive
  • London (SEN-Southend) - 112 min drive
  • Stansted Airport (STN) - 116 min drive
  • Luton Airport (LTN) - 128 min drive
  • Brighton Station - 21 min walk
  • Brighton (BSH-Brighton Train Station) - 21 min walk
  • London Road Brighton Station - 29 min walk

Restaurants

  • ‪Brighton Zip Fish and Chips - ‬4 min walk
  • ‪Al Forno Pizzeria - ‬2 min walk
  • ‪Volks Bar & Club - ‬3 min walk
  • ‪Seagull Restaurant - ‬2 min walk
  • ‪Bulldog Brighton - ‬5 min walk

About this property

The Willows

The Willows puts you in a great location, within just a 10-minute walk of Brighton Beach and Brighton Pier. Also, Brighton Centre and Brighton Marina are just a 5-minute drive away.

Languages

Arabic, English

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Luggage storage

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

The Willows Hotel
The Willows Brighton
The Willows Hotel Brighton

Frequently asked questions

Are pets allowed at The Willows?

Sorry, pets aren't allowed.

Is parking offered on site at The Willows?

Sorry, there's no onsite parking at The Willows.

What are the check-in and check-out times at The Willows?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Willows?

No, this hotel doesn't have a casino, but Rendezvous Casino (4-min drive) is nearby.

What's the area around The Willows like?

The Willows is a short 3-minute walk from Brighton Beach and 6 minutes' walk from Brighton Pier.

The Willows Reviews

Reviews

5.0

5.2/10

Cleanliness

5.8/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Dirty
Not a great stay, was very dirty, carpet had so many stains the seating part by the window which could have been lovely to look out to the sea was ripped and really filthy, as for the shower, we didn't have one, a slow trickle of water but the main reason didn't have a shower was because it was so dirty didn't look like it had been cleaned for months.
1-night trip

10/10 Exceptional

Great stay
The room was clean and the bed was comfy.sea view
joanne, 2-night trip

4/10 Fair

The building tried. Hard to hide flaws with quirky paint scheme. First glance is very nice but facilities are awful. Our shower didn’t work and had to was using the sink. Bed was rock solid on a flimsy frame. Walls are not sound proof and anyone moving even a floor below would resonate in our room. Bloke snoring downstairs was soothing tho. Couple having sex in our ears was not so. Staff was incredibly friendly and never felt unsafe.
Jack, 1-night trip

8/10 Very good

The trip was great and the accomodation was brilliant, the management allowed me to check in early for a small fee which was fantastic. the room was well presented and it was very quiet considering the hotels location and the room i was given was next to their reception area.
Gerry, 5-night trip

8/10 Very good

The room was small, but comfortable, I only stayed a night there, the place is nicely decorated, bathroom facilities are a little small, taps in the sink did not work which need looking at urgently, overall though I was happy for what I paid.
ANDREW, 1-night trip

6/10 Good

Only issue I had was hearing other people in same accommodation late at night
James, 2-night trip

6/10 Good

One night ok.
Very run down. Was ok for one night. Wouldn't book again.
David, 1-night trip

4/10 Fair

No ventilation, poor quality seal on window. Mouldy sewage smell, no privacy filter or blind on roof light which can see into other rooms.
Evan, 1-night trip

6/10 Good

This street is very unsafe as my experience and me and my family felt very unsafe even left a day earlier. The reception was not always around and there were no cleaning during our stay even it mentioned in the ads
milad, 4-night trip

6/10 Good

The room was exceptionally small and didn’t resemble the photo on the hotel site! Windows rattled and was very noisy. Clean and fairly well- maintained.
Jillian, 2-night trip

8/10 Very good

It was basic but pleasant at the same time. I would strongly recommend booking one of their three parking spots outside the hotel if you’re taking the car. It’s £20 out front but £40 a day in the multi story car parks that are a fair Walk away with heavy cases! The hotel was in a good location for when you’ve had enough and need to sleep without loads of noise! Only saw a receptionist once during my stay so can’t say anything about the staff. It’s average, get a good price. Enjoy yourself!
Nick, 2-night trip

6/10 Good

Garlicky bathroom stench to wake you up!
Hotel was in a great location. Room was very small and on the top of a 4 storey house which was not advertised. Bathroom stank of garlic in the morning. Chap on front desk didn’t advise the front door would be locked once all guests had checked in - there was a key for the door but would have been nice to have been advised. Glad we only stayed for the one night.
Allison, 1-night trip

2/10 Poor

Booked for my Daughter for 3 nights a non refundable room , she managed 1 night and checked out and found a friend to stay with for the remaining 2 nights , the bed sheets were stained the room smelt damp and had mould in it , unfortunately as an asthma sufferer this exacerbated her symptoms and she made the decision to leave . I did message the property on the day my daughter left and still have had no response ! Don’t stay here
Helen, 3-night trip

4/10 Fair

The Willow Hotel
Our room was very dusty, the sink and toilet had limescale build up. The room doesn't have double glazing, so the room was very chilly in March. Our room had a small kettle and only 3 sashes of coffee for the 3 night me and my daughter stayed. We had to buy our own. The view was nice
Paula, 3-night trip

6/10 Good

Needed somewhere cheap for a couple of days, was ok as only there to sleep and tried to stay out all day and was clean. Bathroom very small and door difficult to lock and keep shut. Shower head low so difficult to do more than a quick rinse. Bed not overly comfortable but could be personal preference for a softer mattress.
2-night trip

4/10 Fair

The first room I saw was not good (nowhere to put clothes, dodgy lamp). The second one was better but no way was this worth the price paid. The saving grace was the one member of staff, who was very helpful.
Neil, 2-night trip

2/10 Poor

Rooms do not match the pictures, our room was tiny and dirty, we didn’t even stay, booked another hotel and left, no one on reception so had to drop the keys off and go, have emailed numerous times to try and get a refund and no one bothers to respond. avoid at all costs
Michael, 1-night trip

2/10 Poor

Avoid at all costs!!!!
I booked a double room they tried to give me a single covered in flies when there was clearly two of us. Room was then changed to what I originally booked but then room was again filled with flies everywhere. Found a secret camera in one of the ceiling lights. The bathroom had to air vents. The window was full of mould. The rooms surrounding us were very loud during the night due to the thin walls. As the hotel is on a slope, our room was slanted with the head of the bed descending. Just a terrible dirty experience. Never again!!!!
Danielle, 1-night trip

2/10 Poor

shower not working
The shower wasn’t working it was burning hot or freezing cold it wouldn’t adjust i went down to ask someone at the front but it was close sunday i really wanted a shower before check out felt awful all day without shower :(
cindy, 1-night trip

6/10 Good

A little tired….
Bed was comfy (even if did fill room) I was expecting a single but got a double which was a plus. I had a good nights sleep. Parts are looking tired and the floor in bathroom needed repairs and the sink was literally falling off the wall…put my hand on it whilst brushing my teeth and literally moved! I hope they spend time now season coming to an end that they rectify these issues. Only mirror was above sink so couldn’t really see what I was wearing, but plug socket by bed near door to bathroom, meant I could straighten my hair.
Emma, 1-night trip

4/10 Fair

I booked a 1-night stay at this hotel almost 6 months ago for this weekend. The location is brilliant and I didn't have issues with the noise outside as I'm a heavy sleeper. However, the carpet in my room was filthy when I checked in, full of pieces of paper and hair pins. I didn't try to change rooms because I was planning to spend most of the time outside anyway but I felt the cleaning standards were definitely not worth the £110 rate for one night. Disappointing.
Anna Luiza, 1-night trip

4/10 Fair

Not what I expected
Bad points: Arrived at the hotel to find that my booking was not on the list despite booking back in January. The staff member then asked us to wait outside as there was no indoor seating area meaning we had to wait with our luggage. After approx 15 minutes the staff member advised us he ‘found a room’ for us and gave us the key. The hotel is small and very compact, spread over 3 floors. The room I specifically stayed in felt very small and there was not much standing height. The bathroom was tiny and there was a small sink in the corner that was too small to do anything with. The room appears to need a revamp as there is dried marks on the wall that looks like old condensation. The room I stayed in looked nothing like the pictures. There was also a brown smear near the bed frame that I washed off myself, I refrained from flagging this to the staff as I knew there would be no other room to transfer to as the hotel was at capacity. The bed was very firm and uncomfortable and the room was overal very stuffy Good points: very close to city centre and beach front
1-night trip

6/10 Good

This isn’t really a hotel it’s a converted house! This isn’t really an issue and I was sort of aware of that when I booked it. The overall experience was meh. The room was really small! Certain areas haven’t been cleaned in a very long time.. we found cigarette butts in the room, crumbs and other waste in chairs and on the floor and the shower had quite a bit of mould growing in it. The property provided less than the minimum when it comes to amenities not even having shampoo or body wash. Overall you get what you pay for and it’s in a really good location to get around Brighton but be aware it’s not up to the standard you’d expect with most chains.
Harry, 1-night trip

2/10 Poor

Avoid avoid and avoid
Avoid avoid and avoid this place, turn up couple minutes before checking in, and the door was locked, pressed the bell many times and no response, even phoned the three numbers they have pinned in a clear plastic wallet which was trenched and ripped and still no response, stayed around for 30mins and no one came, blue wall outside the front door was falling and very unsafe. Contacted Hotels.com answered their scripted question and they tried to contact them and they didn't have a response. Had an email today (6.3.24) from hotels.com saying I can't have refund as the property (who answered this morning 6.3.24) said they wouldn't give a refund as it was a nonrefundable room (again I will say no one was at the property nor answered the bell or the phone, and also didn't answer when hotels com phoned on the day I was supposed to stay... Please tell me how that is fair.... Please avoid this place and read all the review
Adam, 1-night trip

6/10 Good

Dissapointing and unsatisfactory stay
We were returning guests after having a wonderful stay here previously, but the hotel is under new management. We were greeted pleasantly and the staff allowed us to leave our bags before the check in time. Check in itself was quick. Our room was located on the ground floor next to the reception desk. Due to this, we could hear staff on the phone as well as loud music playing from the reception area and this continued until late. The room itself looked basic (less decor and little touches) compared to our previous stay. It was clean enough to stay in however the room itself seemed tired and in need of attention. No toiletries were provided in the bathroom and sadly the pump on the handsoap was broken. Following our dissapointing stay, compared to our previous stay under other management, we will not be returning as we believe the price of the stay was not reflected in our visit.
1-night trip