5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Heredia, 404004
What's nearby
Plaza Real Cariari - 13 min drive - 11.3 km
City Mall - 14 min drive - 13.2 km
Costa Rica Convention Center - 19 min drive - 17.4 km
Multiplaza Mall Escazu - 23 min drive - 22.1 km
Hacienda Alsacia - 25 min drive - 14.4 km
Getting around
Juan Santamaria Intl. Airport (SJO) - 27 min drive
San José (SYQ-Tobías Bolaños Intl.) - 47 min drive
San Jose Procuradiria Museum Station - 22 min drive
San Jose Fercori Station - 23 min drive
Heredia Station - 23 min drive
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Restaurants
Bar La Popular - 4 min drive
Bar y Restaurante Herradura - 5 min drive
La Lluna de Valencia - 3 min drive
Taquería Raquel - 4 min drive
Casa Roble - 6 min drive
About this property
Hotel Monte Campana Heredia
Hotel Monte Campana Heredia features a free water park and a rooftop terrace. Guests can indulge in deep-tissue massages and enjoy local and international cuisine at El Mirador, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a poolside bar, and a fitness center.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Offsite
Area shuttle within 6 miles*
Shopping center shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:30 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free water park access
Children's pool
Playground
Children's menu
What to do
Basketball
Volleyball
Archery
Ecotours
Mountain biking
Ziplining
Karaoke
Pool table
Working away
Business center
Meeting room
Conference center (3401 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
6 buildings/towers
Built in 1992
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Fitness center
3 outdoor pools
Free water park
Arcade/game room
15 spa tubs
Waterslide
Banquet hall
Room amenities
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Deep soaking bathtub
Bathtub only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
El Mirador - This poolside family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Cash deposit: CRC 20000 per accommodation, per night
Cash Breakage deposit: CRC 20000 per night
A damage deposit of CRC 20000 will be collected before check-in
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately CRC 4000 to 4000 for adults, and CRC 4000 to 4000 for children
Area shuttle and shopping center shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Children under 5 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús
Frequently asked questions
Does Hotel Monte Campana Heredia offer free cancellation for a full refund?
Yes, Hotel Monte Campana Heredia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Monte Campana Heredia?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Hotel Monte Campana Heredia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Monte Campana Heredia?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Monte Campana Heredia?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Monte Campana Heredia?
No, this hotel doesn't have a casino, but Casino Fiesta (12-min drive) and Casino Fiesta Heredia (14-min drive) are both nearby.
What is there to do at Hotel Monte Campana Heredia and nearby?
Have fun with onsite activities like mountain biking, archery, and ziplining. Additional recreation onsite includes basketball, ecotours, and volleyball. Enjoy a relaxing soak in one of the 15 spa tubs and an invigorating swim in one of the 3 outdoor swimming pools. Hotel Monte Campana Heredia also has 2 bars, a waterslide, and a fitness center, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Hotel Monte Campana Heredia?
Yes, El Mirador offers alfresco dining, local and international cuisine, and garden views.
Does Hotel Monte Campana Heredia have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 29, 2024
Shamely
Shamely, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 22, 2024
Need hot
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
Amanda
Amanda, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 11, 2024
Jorge F. Rodriguez
Jorge F. Rodriguez, 1-night trip
Verified Expedia guest review
2/10 Poor
Jun 4, 2024
Edolina
Edolina, 4-night trip
Verified Expedia guest review
2/10 Poor
May 2, 2024
Were here outside and nobody answers
JULIETA
JULIETA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2024
It's an amazing place if one would prefer to feel the joy of nature and man's creation!!
Alin
Alin, 10-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2024
It’s our first time in Costa Rica
and we enjoyed it was a really nice experience
Like they say
" pura vida “
Sifrido
Sifrido, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 5, 2024
Carlos
Carlos, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2023
Allison
Allison, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 11, 2023
It was cozy and affordable. Could use some upgrades.
Johnny
Johnny, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 5, 2023
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Samantha
Samantha, 4-night trip with friends
Verified Expedia guest review
4/10 Fair
Mar 19, 2023
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
George
George, 8-night family trip
Verified CheapTickets guest review
10/10 Exceptional
Mar 10, 2023
Jacklyn
Jacklyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2023
Alex
Alex, 1-night trip
Verified Expedia guest review
6/10 Good
Feb 12, 2023
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
ZULMA D
ZULMA D, 5-night family trip
Verified Orbitz guest review
2/10 Poor
Sep 30, 2022
Rooms not very taking care of
danny
danny, 1-night trip
Verified Expedia guest review
2/10 Poor
May 2, 2022
Alberto
Alberto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 23, 2022
Perfect
I love it
Ariagna
Ariagna, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 30, 2021
Sherman A.
Sherman A., 6-night trip
Verified Hotels.com guest review
6/10 Good
Jun 27, 2021
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Mar 17, 2021
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other.
There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong.
The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that.
The reception young lady with long-black hair, light brown eyes has a terrible attitude.
This place is a terrible mess. Disgusting.
Verified traveler
6-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 27, 2021
Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
Verified traveler
2-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 25, 2020
This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!