Novant Health Forsyth Medical Center - 5 min drive - 4.9 km
Wake Forest University Baptist Medical Center - 8 min drive - 7.8 km
Benton Convention Center - 10 min drive - 10.7 km
Wake Forest University - 12 min drive - 11.4 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive
Piedmont Triad Intl. Airport (GSO) - 33 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 3 min drive
Starbucks - 15 min walk
Cookout - 13 min walk
Sixty Six Pizzeria Grill and Bar - 3 min drive
About this property
Hilton Garden Inn Winston-Salem/Hanes Mall
At Hilton Garden Inn Winston-Salem/Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Great American Grill, which serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
112 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
MP3 docking station
42-inch LED TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Sofa bed
Premium bedding
Select Comfort mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free wired internet and WiFi (surcharge)
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Great American Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 9.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Hotel Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Winston-Salem Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hotel Hilton Garden Inn Winston-Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Hilton Garden Inn Winston Salem/Hanes Mall
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel
Hilton Garden Inn Winston-Salem/Hanes Mall Winston-Salem
Hilton Garden Inn Winston-Salem/Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Hilton Garden Inn Winston-Salem/Hanes Mall offer free cancellation for a full refund?
Yes, Hilton Garden Inn Winston-Salem/Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Winston-Salem/Hanes Mall?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Winston-Salem/Hanes Mall and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Garden Inn Winston-Salem/Hanes Mall?
Yes, there's an onsite restaurant, Great American Grill.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 10, 2024
Excellent
Our stay was excellent! I was able to check in early and find a cart right away which made bringing my things to my room smooth. Front desk was very polite and professional. Our room was nice and clean. I would definitely stay again.
LaShawn
LaShawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 20, 2024
Shelly
Shelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Awesome price for this economy
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 6, 2024
Lisa
Lisa, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Daniel
Daniel, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 27, 2024
I liked everything about the property, staff and food arrangements.
José
José, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Very nice clean hotel only complaint was the pool water was ice cold and the shower water took forever to get warm. Barry from the front desk needs training could not even print a receipt!!
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Clean. Little busy with construction
mark
mark, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Was centrally located to numerous shopping malls,
restaurants, hospitals.Hotel was quiet, but don't plan on watching much tv. Very limited cable. Laundry facility was convenient. In hotel restaurant was a little pricey. But plenty of choices in the area . Overall would recommend.
Nina
Nina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 5, 2024
Late night and early morning conversations from the guests in the room to our right was obnoxious, inconsiderate and inexcusable. We will likely never stay at a Hilton Garden Inn ever again.
Amanda
Amanda, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Clean room at a reasonable price
Joseph
Joseph, 2-night romance trip
Verified Expedia guest review
6/10 Good
Jul 28, 2024
Had to check in 2hrs after check in time
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Excellent and clean property. Staff was great. Only concern was the lack of parking.
VICTOR
VICTOR, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Philip
Philip, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Good place to stay
Vince
Vince, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 14, 2024
I do not recommend this hotel
My experience at this hotel was a horrible.Very unprofessional staff and never had my room cleaned for all three nights. Even when l requested for my room to be cleaned it was never cleaned. When l was checking out l complained at the front desk and the receptionist was just staring at me without any apologies. The hotel should do better. I will definitely not recommend this hotel to anyone
Irene
Irene, 3-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Jul 13, 2024
Bishop Marc
Bishop Marc, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 12, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
Definitely looking forward to my family's next stay.
Christopher
Christopher, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 30, 2024
Beautifully remodeled since my last visit here several years ago! Will be my hotel of choice without a doubt when in the area!