Calle 2 Norte, entre 5a Avenida y ZFM,, Playa del Carmen, QROO, 77710
What's nearby
Playa del Carmen Main Beach - 1 min walk - 0.1 km
Quinta Avenida - 2 min walk - 0.2 km
Playa del Carmen Maritime Terminal - 4 min walk - 0.4 km
Mamitas Beach - 13 min walk - 1.2 km
Playacar Golf Club - 4 min drive - 2.3 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Restaurants
McDonald's - 2 min walk
Karen's Restaurant - 1 min walk
La Vagabunda Centro - 2 min walk
Hard Rock Cafe Playa del Carmen - 2 min walk
Ah Cacao Chocolate Café - 1 min walk
About this property
Hotel Kay Adults Only
When you stay at Hotel Kay Adults Only, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk.
Languages
English, French, Spanish
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Caters to adults only
Property amenities
What to do
Beach nearby
Access to nearby outdoor pool
Services
24-hour front desk
Facilities
An outdoor pool
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Window screens
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: USD 60 per accommodation, per stay
Renovations and closures
The property will be renovating from January 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Alternate facilities will be available offsite during the renovation.
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Frequently asked questions
Does Hotel Kay Adults Only offer free cancellation for a full refund?
Yes, Hotel Kay Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kay Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Kay Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Kay Adults Only?
Sorry, there's no onsite parking at Hotel Kay Adults Only.
What are the check-in and check-out times at Hotel Kay Adults Only?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Kay Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min walk) is nearby.
What is there to do at Hotel Kay Adults Only and nearby?
Hotel Kay Adults Only has an outdoor pool and access to a nearby outdoor pool.
What's the area around Hotel Kay Adults Only like?
Hotel Kay Adults Only is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
8.2/10
Staff & service
5.0/10
Amenities
6.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Poor
Nov 15, 2024
Adelso
Adelso, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 1, 2024
MONYKA
MONYKA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Fine for a stop over
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Jodi-Anne
Jodi-Anne, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 17, 2024
Luis A.
Luis A., 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 12, 2024
Buena ubicación
MANUELA
MANUELA, 1-night trip
Verified Expedia guest review
4/10 Fair
Jul 8, 2024
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Francisco
Francisco, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 5, 2024
The staff is excellent..
Shannon
Shannon, 3-night trip
Verified Expedia guest review
4/10 Fair
Jun 30, 2024
nico
nico, 3-night trip
Verified Expedia guest review
6/10 Good
Feb 15, 2024
Great location
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
Todd
Todd, 7-night trip
Verified Hotels.com guest review
6/10 Good
Jan 17, 2024
jeremy
jeremy, 2-night trip
Verified Expedia guest review
6/10 Good
Jan 17, 2024
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
Jeremy
Jeremy, 1-night trip
Verified Expedia guest review
4/10 Fair
Nov 11, 2024
Deficiente
Hotel bastante deficiente, necesita urgente una remodelación.
Oscar
Oscar, 4-night trip
Verified Hotels.com guest review
6/10 Good
Oct 25, 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Salvador
Salvador, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 2, 2024
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua.
Ya se que ahí no me vuelvo a hospedar.
JOSE LUIS
JOSE LUIS, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 20, 2024
JUAN ANTONIO
JUAN ANTONIO, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 6, 2024
Muy feo
Eleazar Antonio
Eleazar Antonio, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 8, 2024
Youvanela
Youvanela, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 20, 2024
Bueno bonito y barato
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.