When visiting Norfolk, Norfolk Lodge & Suites, Ascend Hotel Collection is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Sandbar & Grill, which serves dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
138 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Mini golf
Children's menu
What to do
Mini golf
Pool table
Golfing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Laundry facilities
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Spa tub
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered peephole/view port in door
Low-height bed
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
Free bottled water
More
Housekeeping (on request)
Special features
Dining
Sandbar & Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Divots Tap Room - Onsite brewpub. Open select days.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Norfolk Suites
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel
Norfolk Lodge Suites an Ascend Hotel Collection Member
Norfolk Lodge & Suites, Ascend Hotel Collection Norfolk
Norfolk Lodge & Suites, Ascend Hotel Collection Hotel Norfolk
Frequently asked questions
Does Norfolk Lodge & Suites, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Norfolk Lodge & Suites, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Norfolk Lodge & Suites, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Norfolk Lodge & Suites, Ascend Hotel Collection?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Norfolk Lodge & Suites, Ascend Hotel Collection and nearby?
Norfolk Lodge & Suites, Ascend Hotel Collection has an indoor pool, a 24-hour fitness center, and a spa tub, as well as a picnic area and a garden.
Are there restaurants at or near Norfolk Lodge & Suites, Ascend Hotel Collection?
Yes, there's an onsite restaurant, Sandbar & Grill.
What's the area around Norfolk Lodge & Suites, Ascend Hotel Collection like?
Norfolk Lodge & Suites, Ascend Hotel Collection puts you in the heart of Norfolk. Popular attractions include AquaVenture, which is 8 minutes away by car.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 6, 2025
Mikel
Mikel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Donni J
Donni J, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Mathew
Mathew, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
RICHARD
RICHARD, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Nice stay
Stayed in the new rooms. Felt very comfortable! Con= to many signs telling you what you can and cannot do.
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
We have stayed here several times. This is a very nice place to stay. The indoor pool and hot tub is awesome.
Gerald
Gerald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Nice place
Nice place
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Nancy
Nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
We have stayed here many times. It’s convenient and comfortable and always as expected.
Darla
Darla, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2024
Very nice hotel
Tanner
Tanner, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Very nice property. Furniture was in good shape, comfy bed. Not in town, so nothing walkable in terms of restaurants or shopping, but restaurant at hotel was good.
Jason
Jason, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 11, 2024
Aaron
Aaron, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
We always enjoy our stays. Staff is friendly and helpful
Dennis
Dennis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Atmosphere
Gary
Gary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Great stay! Quiet and comfy.
Mendy
Mendy, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Such an amazing unique hotel! Great water pressure! Very clean and the staff was friendly and helpful!
Kody
Kody, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 3, 2024
The mini golf is not free
Cheryl
Cheryl, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
Aug 29, 2024
Shannon
Shannon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2024
👍
Jessie
Jessie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 19, 2024
Staff was courteous and professional; quiet, clean room.