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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Lobby
Exterior
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

6.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Air conditioning
  • Free parking
  • Free WiFi
  • Non-smoking
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Vending machine
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
The current price is $106
includes taxes & fees
$95 per night
Feb 19 - Feb 20

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Four Points by Sheraton San Rafael Marin County

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,131 reviews
The price is $116
includes taxes & fees
$103 per night
Feb 23 - Feb 24
Four Points by Sheraton San Rafael Marin County
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About the neighborhood

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • Mission San Rafael Arcangel - 3 min drive
  • Dominican University of California - 4 min drive
  • Larkspur Ferry Terminal - 5 min drive
  • Marin County Civic Center - 5 min drive
  • Muir Woods National Monument - 18 min drive

Getting around

  • Oakland Intl. Airport (OAK) - 35 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive
  • Richmond Transit Center - 13 min drive
  • Berkeley Station - 18 min drive
  • Emeryville Station - 20 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

SureStay Hotel by Best Western San Rafael puts you just a 5-minute drive from San Francisco Bay. Free perks include WiFi, self parking, and self-serve breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–9:00 AM

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • 1 building/tower

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western San Rafael?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Hotel by Best Western San Rafael?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Hotel by Best Western San Rafael?

No, this hotel doesn't have a casino, but San Pablo Lytton Casino (17-min drive) is nearby.

Reviews

6.2

Good

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenyatta, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Filomena, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Adilson, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Unsafe difficult owner
Stephanie, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Corinne, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I would not recommend this accommodation as the staff is not well trained.
Karen, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Gold star
Joshua, 1-night family trip
Verified Expedia guest review

2/10 Poor

Matt, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice staff, great price
Alice, 1-night trip
Verified Expedia guest review

6/10 Good

Ok
The room was older but clean. Management was not very friendly. Breakfast was packaged pastries.
Angelina, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Very bad location. I don't recommend.
Anthony, 1-night trip
Verified Expedia guest review

2/10 Poor

SMELLY ROOM - DIRTY
ARUMANI, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Robby, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Rubicela, 1-night trip
Verified Expedia guest review

6/10 Good

Yes
Victoria, 1-night trip
Verified Expedia guest review

6/10 Good

There was a dead bug in the shower, no hand soap. They also kept taking my towels and not replacing them. My feet were BLACK on the bottom from the carpet. Honestly not worth the money at all. Breakfast selection was very limited.
Kendalyn, 3-night trip
Verified CheapTickets guest review

10/10 Exceptional

Clean, affordable place
A nice little hotel, very clean
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Expedia guest review

8/10 Very Good

Christopher, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
alysa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen servicio, muy atentos ,exelente limpieza los recomiendo un 100%
Gustavo, 4-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"Room had fridge and microwave, great"
Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM