We arrived at 9pm and the front door was locked with no one at the desk. I had to ring a bell 3x to get someone to come out and buzz me in.The room for check in is not a lobby, and there is no room svc.
In our room, the area around the sink was dusty and the towels were skimpy and like sand paper. No exaggeration!
There was no bureau for clothes, but we found 2 drawer under each bed. There was no closet, just pegs on the wall with 2 hangers. Weird.
Because the beds were platform with a drawer (at least I *think* this is the reason), the beds were so high, it was like mounting a horse to get on them. I seriously thought about asking the front desk for a step stool.
The air conditioner blew out air onto my bed, which gave me a lovely sore throat to go home with, and even when the temp was turned up, never went off. Every 40 minutes or so it would make a weird "gulping" sound about 7-9 times, which kept us both awake all night. At one point, we ended up sleeping in the car - we just needed uninterrupted sleep
On the second night, we asked for service. The beds were made and trash emptied, but no surfaces wiped.
What made this whole experience almost laughable was when I asked where the ice machine might be - it was outside under a stairwell where ANYONE could get to it and put something in it, so we went without.
I wanted to save a little money, since I knew we wouldn't be using the room much, but my advice... spend a little extra and STAY AWAY from this place. OMG