Best Western Plus Lower South End

2.5 star property
Hotel within easy reach of Billy Graham Library

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby
Free daily continental breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Free breakfast
  • Laundry facilities
  • Air conditioning
  • Gym
Main amenities
  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Conference space
Feel at home
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is $83
includes taxes & fees
$72 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 4 min drive - 3.4 km
  • Charlotte Convention Center - 7 min drive - 7.2 km
  • Bank of America Stadium - 7 min drive - 8.1 km
  • SouthPark Mall - 7 min drive - 6.5 km
  • Spectrum Center - 7 min drive - 7.2 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 26 min drive
  • Woodlawn Station - 3 min walk
  • Tyvola Station - 22 min walk
  • Scaleybark Station - 22 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

When you stay at Best Western Plus Lower South End, you'll be within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 8:00 AM. Also, Spectrum Center and Billy Graham Library are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is close by: Woodlawn Station is just 3 minutes by foot.

Languages

English

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 25 per stay)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–8:00 AM
  • Coffee/tea in a common area

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property will be renovating from July 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Extended parking costs USD 25 per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Are pets allowed at Best Western Plus Lower South End?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Lower South End?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Lower South End?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Best Western Plus Lower South End and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Plus Lower South End like?
Best Western Plus Lower South End is in York Road, a short 3-minute walk from Woodlawn Station.

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Just book at the Hilton And don’t be cheap!
Ghetto. The elevator was broken so we had to take the steps.
Terrica, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Elevator broke. No vending. Security doors not working. Poor selection for breakfast.
nyle, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evni isel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Briauna, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Britta, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We deserve a refund!
The elevator was not working so we a senior couple had to take the stairs back and forth, and coming an and leaving carrying suitcases up and down the stairs. It should have been listed on hotel.com website that the elevator was out of order. The desk staff at check in said the elevator was out because of construction improvements and city licensing, did not have any idea when it would be fixed. We should have had an informed choice if we wanted to pay the rate for a hotel room without a working elevator.
James, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never again
Elevator was broke. Neighbors partied until 5am. Hallways smell, room smells, bed is iver used. Towels had stains.
tony, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

not a overal bad experience
Hotel was ok room was nice and clean . the gym was decent. only problem I had was I was there for 5 days and the elevator was out of service for the whole stay ! and @ breakfast watching people walk in off the street helping themselves !
Curtis, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Good Value!
Tub wouldnt drain. CmProblem solved in less than 30 minutes. Rooms are clean and comfortable. Great value. Very convenient to where we needed to be.
Tom, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Zachary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average at best
The shower curtain needed to be changed. You can smell it. There was no hand soap, my room was not cleaned, I stayed 2 nights, and the bath drained painfully slow. Nothing like standing in your own dirty water taking a 5 minute shower. I will not stay here again.
Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamaree, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

elavators weren't working. had to walk all the way around with luggage. order than that, it was a great stay.
brandon, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The elevator was not working at all which is a hazard. I had to climb 2 flights of steps which is not good for my health. If I had known that I would not had stayed. But because were there for one night. I would not recommend this hotel location to no one with a not functioning elevator.
Paula, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The room was very dirty
laura, 1-night trip
Verified Expedia guest review

4/10 Fair

The note I received after making my reservation was that the dining area was under renovation and there would be a bagged, to-go breakfast available. That description of the "renovation" was immensely understated. The elevator was out of commission and nearly the entire ground floor was a mess of construction debris. The entire place, rooms included, reeked of plaster. The staff that checked me in was very apologetic about the conditions and very accommodating in changing my room so that this 71-year-old female did not have to drag my luggage up stairs beyond the second floor. Entry to the stairs was a dimly lit side entrance next to the dumpster where there always seemed to be one or two people loitering, smoking. I was a bit upset that the morning staff member that checked me out was not as friendly and seemed to take joy in telling me I could not get the bagged, to-go breakfast prior to the "breakfast" hours. I checked out at 5 am.
Karen, 1-night trip
Verified Expedia guest review

2/10 Poor

DON'T COME TO THIS HOTEL!!! We had to flee from the hotel because we felt very unsafe and the area was very sketchy; there were a lot of homeless people observing the premises, hos checking in and out of the front and specially the side door, then they come to you asking for money. but that was not the problem, the hotel was under some renovations, they let us know that after we were booked.
Marcia, 2-night family trip
Verified Expedia guest review

2/10 Poor

scott, 1-night trip
Verified Expedia guest review

6/10 Good

Wasn’t made aware until after I booked this hotel that it was under construction, to access my room I had to go up the stairs on the side of the building near the dumpster which got sketchy at night especially with my baby
Larissa, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Overall great. Wished someone came to switch out our towels and washcloths.
Jessie, 2-night trip with friends
Verified Expedia guest review

8/10 Very Good

I enjoyed my stay even though the elevator was broken. Rooms were clean. Staff were very nice! Close to a lot of good food spots
Taeyah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was awesome. Thanks for helping us out.
Turea, 1-night family trip
Verified Expedia guest review

4/10 Fair

The property was doing renovations and no bathroom available until getting our room. I got to the site at 315 pm and the room was not ready. Had to wait till 4 pm to get a room. It just was not a good experience
MARK, 1-night trip
Verified Expedia guest review