Charlotte Convention Center - 7 min drive - 7.2 km
Bank of America Stadium - 7 min drive - 8.1 km
SouthPark Mall - 7 min drive - 6.5 km
Spectrum Center - 7 min drive - 7.2 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 10 min drive
Concord, NC (USA-Concord Regional) - 26 min drive
Charlotte Station - 10 min drive
Gastonia Station - 26 min drive
Woodlawn Station - 3 min walk
Tyvola Station - 22 min walk
Scaleybark Station - 22 min walk
Restaurants
McDonald's - 15 min walk
Waffle House - 8 min walk
The Olde Mecklenburg Brewery - 15 min walk
Azteca Mexican Restaurant - 3 min walk
Club Onyx - 13 min walk
About this property
Best Western Plus Lower South End
When you stay at Best Western Plus Lower South End, you'll be within a 10-minute drive of Charlotte Convention Center and Bank of America Stadium. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 8:00 AM. Also, Spectrum Center and Billy Graham Library are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is close by: Woodlawn Station is just 3 minutes by foot.
Languages
English
At a glance
Hotel size
97 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Onsite extended parking (USD 25 per stay)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–8:00 AM
Coffee/tea in a common area
Working away
24-hour business center
Meeting room
Conference space (900 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Renovations and closures
The property will be renovating from July 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
Front desk
Lobby
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Parking
Extended parking costs USD 25 per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte
Frequently asked questions
Are pets allowed at Best Western Plus Lower South End?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Lower South End?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Plus Lower South End?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Best Western Plus Lower South End and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Plus Lower South End like?
Best Western Plus Lower South End is in York Road, a short 3-minute walk from Woodlawn Station.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
Nov 25, 2024
Just book at the Hilton And don’t be cheap!
Ghetto. The elevator was broken so we had to take the steps.
Terrica
Terrica, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 6, 2024
Elevator broke. No vending. Security doors not working. Poor selection for breakfast.
nyle
nyle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Alma
Alma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Evni isel
Evni isel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Briauna
Briauna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 28, 2024
Britta
Britta, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 24, 2024
We deserve a refund!
The elevator was not working so we a senior couple had to take the stairs back and forth, and coming an and leaving carrying suitcases up and down the stairs. It should have been listed on hotel.com website that the elevator was out of order. The desk staff at check in said the elevator was out because of construction improvements and city licensing, did not have any idea when it would be fixed. We should have had an informed choice if we wanted to pay the rate for a hotel room without a working elevator.
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
Never again
Elevator was broke. Neighbors partied until 5am. Hallways smell, room smells, bed is iver used. Towels had stains.
tony
tony, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
not a overal bad experience
Hotel was ok room was nice and clean . the gym was decent. only problem I had was I was there for 5 days and the elevator was out of service for the whole stay ! and @ breakfast watching people walk in off the street helping themselves !
Curtis
Curtis, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Good Value!
Tub wouldnt drain. CmProblem solved in less than 30 minutes. Rooms are clean and comfortable. Great value. Very convenient to where we needed to be.
Tom
Tom, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2024
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2024
Average at best
The shower curtain needed to be changed. You can smell it. There was no hand soap, my room was not cleaned, I stayed 2 nights, and the bath drained painfully slow. Nothing like standing in your own dirty water taking a 5 minute shower. I will not stay here again.
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Jamaree
Jamaree, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
elavators weren't working. had to walk all the way around with luggage. order than that, it was a great stay.
brandon
brandon, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 4, 2024
The elevator was not working at all which is a hazard. I had to climb 2 flights of steps which is not good for my health. If I had known that I would not had stayed. But because were there for one night. I would not recommend this hotel location to no one with a not functioning elevator.
Paula
Paula, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
The room was very dirty
laura
laura, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 24, 2024
The note I received after making my reservation was that the dining area was under renovation and there would be a bagged, to-go breakfast available. That description of the "renovation" was immensely understated. The elevator was out of commission and nearly the entire ground floor was a mess of construction debris. The entire place, rooms included, reeked of plaster. The staff that checked me in was very apologetic about the conditions and very accommodating in changing my room so that this 71-year-old female did not have to drag my luggage up stairs beyond the second floor. Entry to the stairs was a dimly lit side entrance next to the dumpster where there always seemed to be one or two people loitering, smoking. I was a bit upset that the morning staff member that checked me out was not as friendly and seemed to take joy in telling me I could not get the bagged, to-go breakfast prior to the "breakfast" hours. I checked out at 5 am.
Karen
Karen, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2024
DON'T COME TO THIS HOTEL!!!
We had to flee from the hotel because we felt very unsafe and the area was very sketchy; there were a lot of homeless people observing the premises, hos checking in and out of the front and specially the side door, then they come to you asking for money. but that was not the problem, the hotel was under some renovations, they let us know that after we were booked.
Marcia
Marcia, 2-night family trip
Verified Expedia guest review
2/10 Poor
Aug 23, 2024
scott
scott, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 22, 2024
Wasn’t made aware until after I booked this hotel that it was under construction, to access my room I had to go up the stairs on the side of the building near the dumpster which got sketchy at night especially with my baby
Larissa
Larissa, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 21, 2024
Overall great. Wished someone came to switch out our towels and washcloths.
Jessie
Jessie, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 18, 2024
I enjoyed my stay even though the elevator was broken. Rooms were clean. Staff were very nice! Close to a lot of good food spots
Taeyah
Taeyah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
The staff was awesome. Thanks for helping us out.
Turea
Turea, 1-night family trip
Verified Expedia guest review
4/10 Fair
Aug 18, 2024
The property was doing renovations and no bathroom available until getting our room. I got to the site at 315 pm and the room was not ready. Had to wait till 4 pm to get a room. It just was not a good experience