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Best Western Melbourne City

3.5 star property
Hotel with restaurant, near Melbourne Convention and Exhibition Centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Melbourne City

Property amenity
Reception
Courtyard Room - Pet Friendly | Individually decorated, individually furnished, soundproofing
Property amenity
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is $71
includes taxes & fees
$64 per night
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Individually decorated, individually furnished, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, soundproofing

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Shoebox | Individually decorated, individually furnished, soundproofing

Shoebox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment | Individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Individually decorated, individually furnished, soundproofing

Standard King Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room - Pet Friendly

Courtyard Room - Pet Friendly | Individually decorated, individually furnished, soundproofing

Courtyard Room - Pet Friendly

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox | Individually decorated, individually furnished, soundproofing

Matchbox

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Interior entrance

Great Southern Hotel Melbourne

Parking available
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very Good, (1657)
The price is $61
includes taxes & fees
$56 per night
Dec 24 - Dec 25
Great Southern Hotel Melbourne
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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.4 km
  • Crown Casino - 5 min walk - 0.5 km
  • Marvel Stadium - 11 min walk - 0.9 km
  • Melbourne Central - 3 min drive - 2.1 km
  • Melbourne Cricket Ground - 5 min drive - 4.4 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 24 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Southern Cross Station - 6 min walk
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 15 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Central Station - 22 min walk
  • North Melbourne Station - 26 min walk

Restaurants

  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Best Western Melbourne City

Best Western Melbourne City features a rooftop terrace and puts you just steps from Collins Street. For a bite to eat, guests can check out Stubby, which serves breakfast, lunch, and dinner. Also, Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi

At a glance

Hotel size

  • 114 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 1.5 percent for credit card payments
  • Front desk staff will greet guests on arrival
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for onsite parking
  • Offsite parking within 984 ft (AUD 25 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • At least 80% of food locally-sourced
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Stubby - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 30 per pet, per night

Parking

  • Parking is available nearby and costs AUD 25 per day (984 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - 68932034202
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Are pets allowed at Best Western Melbourne City?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of AUD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Best Western Melbourne City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Best Western Melbourne City?
No, this hotel doesn't have a casino, but Crown Casino (5-min walk) is nearby.
What is there to do at Best Western Melbourne City and nearby?
Recommended spots to visit include Melbourne Convention and Exhibition Centre (5-min walk) and Crown Casino (5-min walk), along with Marvel Stadium (11-min walk) and Melbourne Central (1 mi).
Are there restaurants at or near Best Western Melbourne City?
Yes, there's an onsite restaurant, Stubby.
What's the area around Best Western Melbourne City like?
Best Western Melbourne City is in Melbourne Central Business District, a short 6-minute walk from Southern Cross Station and 2 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

CHRISTOPHER, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Short comfortable and pleasant stay
Apart from the beeping smoke detector for every few seconds, the stay was comfortable and good. The front desk staff attend to the smoke alarm sound when approached and was told that it was due to low battery which he did changed it. But the smoke alarm has an irritating beep sound every one or two minutes which are loud and interrupted my sleep. Another plus point is the luggage storage facility which allow me to walk around the CBD for last minute shopping and lunch without lugging those luggage while waiting to pass for my evening flight
Zakaria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Clean, helpful staff
Catherine r, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Juan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and amazing staff particularly Mr. Lorenzo. Thank you Lorenzo for your great help.
fernando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Try elsewhere
On arrival was musty no window or air, aircon old not game to use! Bathroom floor needs washing! the air freshener made a difference
Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

They claim to have parking, but this is a paid parking lot off site. It is provided at a discounted rate, and not 'just 5 minutes walk' from the hotel. It took about 10 minutes, with my bag and constantly having to stop at Red lights to cross the road.
Sunet, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Matt, 1-night trip
Verified Wotif guest review

10/10 Exceptional

.
Catherine, 1-night trip
Verified Wotif guest review

8/10 Very Good

Lift service was very slow and not reliable. Only one lift was operating out of 2 available. Good location and clean small room
Peter, 3-night trip
Verified Wotif guest review

8/10 Very Good

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a delightful stay, I'll be sure to come back here if I'm ever in Melbourne again! The only minor facility aspects I'm referencing in that 4 star component were our sink (which had too high of water pressure and splashed everywhere), the broken washer machine, and the elevator wouldn’t open the door at the 3rd floor sometimes. However, they all had workarounds, so it wasn't big deal, and I had a wonderful stay!
Michelle, 6-night family trip
Verified Expedia guest review

8/10 Very Good

I liked the whole experience. The opaque sliding bathroom door was a little intimidating though. Nothing like having a grandma, a son and a grandson all in the same room. 😂. Still it was a good room with good service. I would stay again but ask for a blanket to cover the bathroom door.
Allison, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location friendly staff and helpful. clean and comfortable rooms i have stayed there before and ill stay here again thank you very much
Rodney, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Easy to get to from Southern Cross station. 4th time staying here. Great service.
Karryn, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Close to station.
Darryl, 1-night trip
Verified Wotif guest review

8/10 Very Good

Jamie White, 5-night trip
Verified Wotif guest review

10/10 Exceptional

Great quality and value
Great stay as usual, been staying here for 15 years, never disappointed
Geoff, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great spot near the Train station and close to Southbank and Crown. The Bathroom was Tiny and if you are a bigger person you can not get into the Shower.
Anthony, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Handy to southern cross station
Great location. Handy to southern cross station. Room is clean and restful. Our room had a lovely view over spencer st, but no traffic noise. Staff are lovely.
Leonie, 1-night trip
Verified Hotels.com guest review