Diamond Hotel

3.0 star property
Eastbourne City Centre beachfront hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diamond Hotel

On the beach
Hair salon
Front of property
Lobby sitting area
Bar (on property)

Reviews

6.6 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Conference space
  • Hair salon
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room, 1 Twin Bed

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Select Comfort bed
Hair dryer
Private bathroom
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Select Comfort bed
Hair dryer
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Select Comfort bed
Hair dryer
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Grand Parade, Eastbourne, England, BN21 4DJ

What's nearby

  • Eastbourne Bandstand - 1 min walk - 0.2 km
  • Devonshire Park Theatre - 3 min walk - 0.3 km
  • Eastbourne Beach - 3 min walk - 0.3 km
  • Congress Theatre - 5 min walk - 0.5 km
  • Eastbourne Pier - 6 min walk - 0.6 km

Getting around

  • Eastbourne Station - 11 min walk
  • Hampden Park Station - 13 min drive
  • Pevensey and Westham Station - 14 min drive

Restaurants

  • ‪To the Rise Bakery - ‬5 min walk
  • ‪Bistrot Pierre - ‬4 min walk
  • ‪Pomodoro E Mozzarella - ‬5 min walk
  • ‪Wish Tower - ‬4 min walk
  • ‪Qualisea Fish Restaurant - ‬7 min walk

About this property

Diamond Hotel

Diamond Hotel puts you just a 5-minute drive from South Downs National Park. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11 PM
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Golfing nearby

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 10.95 per person

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Albany Lions Eastbourne
Albany Lions Hotel
Albany Lions Hotel Eastbourne
Albany Lions
Diamond Hotel Hotel
The Albany Lions Hotel
Diamond Hotel Eastbourne
Diamond Hotel Hotel Eastbourne

Frequently asked questions

Does Diamond Hotel offer free cancellation for a full refund?
Yes, Diamond Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Diamond Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Diamond Hotel?
Sorry, there's no onsite parking at Diamond Hotel.
What are the check-in and check-out times at Diamond Hotel?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Are there restaurants at or near Diamond Hotel?
Yes, Lions Restaurant offers beachfront dining and British cuisine.
What's the area around Diamond Hotel like?
Diamond Hotel is a short 1-minute walk from Eastbourne Bandstand and 3 minutes' walk from Devonshire Park Theatre.

Reviews

6.6

Good

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

4/10 Fair

OAPs
I didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.
1-night trip
Verified Hotels.com guest review

6/10 Good

Great if you're in your 80's!
The photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.
Dayle, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

A tired hotel
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
We were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.
Christopher, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Staff and location was ok but hotel very run down and needs full modernisation would not return
2-night family trip
Verified Ebookers guest review

6/10 Good

Stephen, 4-night trip
Verified Hotels.com guest review

6/10 Good

Stephen, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel? There are very many much better B&B's
Just about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.
David, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind. There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted. The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door. There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on... We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked! On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean. We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.
2-night trip
Verified Expedia guest review

6/10 Good

Hotel very tired look needs urgent updating booked for bed & breakfast only had one breakfast (IT WAS AWFUL OVERY COOKED DRY as if left under the grill to long)
Michael, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Electrical noise most of first night, second ok. Bathroom very cold, otherwise a nice hotel.
John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

staff was brilliant nothing any trouble helped us with places to eat and drink due to been they for my partners sons 30th had a lovely seaview room and we will definitely stay again
mos, 4-night trip
Verified Expedia guest review

8/10 Very Good

good hotel for the cost
Good location near the bandstand, hotel a little shabby, but still better than a lot of them in the area, couldn't fault the staff, they were all very happy, helpful and polite.
Inaman, 1-night trip
Verified Expedia guest review

6/10 Good

Old hotel in need of some care.
We are quite easily pleased and was basically just looking for a sea view without paying the earth. We got exactly that. Woke up to a beautiful sunny morning overlooking the sea, stunning view of Eastbourne promenade! Hotel requires an overhaul and some love and attention, but for £56 a night, you get what you pay for.
Denise, 1-night trip
Verified Expedia guest review

6/10 Good

Difficult to enter room but staff were happy to help, room is ok but had some damp spots. Breakfast was ok though
Ashley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

It stinks like a pee!
Horrible experience. The lift was too small we can’t even fit ourselves with 1 luggage and 1 backpack inside. The room stinks as soon as we enter. Damps all over the wall, bulging ceiling, chipped cabinet, broken window, dirty toilets. It stunk like a pee. Almost like a care home smell. It is probably a retirement place for old people as we saw a lot of oldies coming in and out and sitting and chatting. We don’t have problems with the elderly, our problem is the room they provided us. The guy offered another room but it was worse than the first one. So we left and looked for another hotel. Unfortunately by that time, nothing was available for us. We drive to Swansea, Portsmouth hoping we find a place to stay. But the same way, all room is fully booked in every hotel we tried to stay. We ended up driving home to Leeds up to 5:30 am. We survived by hopping to one lay-by to services so we can rest and sleep in our car. It truly ruined our holiday.
1-night trip
Verified Expedia guest review

2/10 Poor

Disappointing
It's very worn out and very tatty everywhere. Nothing worked in the room. Thread bare carpets everywhere. You could sat you get what you pay for but it wasn't super cheap.. Will not go back again. Breakfast cold
Dominic, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Hotel was ok area was good
Dee, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great
Would stay here again. Lovely breakfast. Room was good everything we needed.
MICHAEL, 4-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Albany Lions Hotel
The lift is vey small and so too was the bathroom with very little room to get in or out. The hotel staff were very accommodating and the owner is very friendly.
Jane, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

bobs getaway
Food good,friendly staff,area just right.
Robert, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nice staff - poor quality run down facilities.
I was phoned the morning and moved to an amnexe/sister building . The room was beyond basic - the beds old and mattress needed changing . the building was heaving with loud noisy exchange students who chatted and giggled on the corridors running in and out of each other’s rooms - if I had been 14 I may have be more positive about that . The toilet dripped loudly - ther wall paper was coming away slightly in a couple of spots and there were stains on the bathroom cieling . There were cobweb s on the open bathroom window . If it had not been late I would have driven home. However - the staff were lovely - the woman on reception was a refreshingly direct and helpful lady and the breakfast staff were delightful the chaps could not have been more pleasant or helpful - breakfast was ok the bacon was ok and eggs the sausages were a very poor relation to any I have ever eaten. It was alll very school exchange appropriate . Whoever appoints and trains staff does a great job - whoever decides return decor and standards needs objective support - I have taken photographs to document the experience.
Damian, 1-night trip
Verified Expedia guest review

6/10 Good

Mr Michael, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review