Fairfield Inn & Suites by Marriott Winston-Salem Hanes Mall Cuartos de Hotel

Overall this hotel was really great for the price. My only complaint was the walls were very thin and you could hear everything. When you are trying to rest and sleep that is a big deal. After all is said and done I would probably stay here again.

Great hotel, with lots of restaurants and mall close by.

Convenient, clean, well-priced, quiet. Staff was friendly.

The Reservations staff was awesome and so were the mgr.'s happy hour and breakfast spread. Though the room was charming, clean and spacious, the bed was not comfortable and the air condition unit was not working adding to an uncomfortable night's sleep. I would have requested a room change upon registration but the air condition issue was not noticed until after I returned to the room at 12:45 AM from a business dinner and social meeting. I was disappointed to hear that it wasn't unusual for the unit's operation condition to go unnoticed until the next guest reported it. This is something the housekeeping staff might have noticed during their room service.

I was pleasantly surprised and would not hesitate to recommend or return