Costera M. Aleman 1750, Magallanes, Acapulco, GRO, 39670
What's nearby
Condesa Beach - 5 min walk
Galerías Acapulco - 6 min walk
Diana the Huntress - 8 min walk
Parque Papagayo - 12 min walk
Papagayo Beach - 14 min walk
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
100% Natural - 1 min walk
Barra Vieja 520 - 2 min walk
Jacalito - 3 min walk
KFC - 2 min walk
Bar 26 - 1 min walk
About this property
Hotel Club del Sol Acapulco by NG Hoteles
When you stay at Hotel Club del Sol Acapulco by NG Hoteles, you'll be in a great location, within just a 10-minute walk of Condesa Beach and Diana the Huntress. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at buffet, one of 2 restaurants, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
All inclusive
All-inclusive room rates at Hotel Club del Sol Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
200 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Pet grooming services offered
Internet
Free WiFi and wired internet access in public areas
Parking
Uncovered onsite self parking (MXN 100 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:30 AM
2 restaurants
Bar/lounge
Room service
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
3 outdoor pools
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Tile flooring in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
In-room safe
Special features
Dining
Buffet - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 100 for children
Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 250 per pet, per night
Parking
Uncovered self parking costs MXN 100 per day with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Club del Sol Acapulco
Hotel Club del Sol
Hotel Club del Sol Acapulco
Hotel Club Sol Acapulco
Hotel Club Sol
Club Sol Acapulco
Hotel Club del Sol
Del Sol Acapulco By Ng Hoteles
Hotel Club del Sol Acapulco by NG Hoteles Hotel
Hotel Club del Sol Acapulco by NG Hoteles Acapulco
Hotel Club del Sol Acapulco by NG Hoteles Hotel Acapulco
Frequently asked questions
Is there a pool at Hotel Club del Sol Acapulco by NG Hoteles?
Yes, there are 3 outdoor pools.
Are pets allowed at Hotel Club del Sol Acapulco by NG Hoteles?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per night, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Grooming services are available.
Is parking offered on site at Hotel Club del Sol Acapulco by NG Hoteles?
Yes. Self parking costs MXN 100 per day.
What are the check-in and check-out times at Hotel Club del Sol Acapulco by NG Hoteles?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Club del Sol Acapulco by NG Hoteles and nearby?
Hotel Club del Sol Acapulco by NG Hoteles has 3 outdoor pools and a garden.
Are there restaurants at or near Hotel Club del Sol Acapulco by NG Hoteles?
Yes, there are 2 onsite restaurants, featuring Mexican cuisine.
What's the area around Hotel Club del Sol Acapulco by NG Hoteles like?
Hotel Club del Sol Acapulco by NG Hoteles is located near Condesa Beach in Costera Acapulco, a short 8-minute walk from Diana the Huntress and 12 minutes' walk from Parque Papagayo.
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.6/10
Staff & service
5.8/10
Amenities
5.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
Mar 3, 2024
yip
yip, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Feb 2, 2024
I have chosen this hotel for low price, but in reality Acapulco in general has been in restauration cause huracan Otis,
Benito
Benito, 3-night trip
Verified Expedia guest review
2/10 Poor
Jan 8, 2024
No era lo que esperaba
Mal servicio, mal encarados y con poca disponibilidad para resolver dudas.
Deberían o cambiar a la gente de recepción o sugerirles que traten bien a los huéspedes.
Ma de los Angeles
Ma de los Angeles, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2023
Not crowded which was nice but the hotel could have been cleaner and cozier for the local currency.
Elva
Elva, 2-night trip
Verified Expedia guest review
2/10 Poor
Aug 3, 2023
Estaba a punto de caerse en pedazos , las cortinas rotas , los azulejos quebrados, las peores camas , el agua del piso del baño se salía , la peor experiencia de mi vida no aguante y me fui aparte de eso el servicio del check in lo dio una persona que no procesa correctamente su cabeza , tuve que cruzar la calle y rentar otro hotel publicidad engañosa
Paulina
Paulina, 1-night trip
Verified Expedia guest review
2/10 Poor
Jul 18, 2023
Very dirty shower had a leak one day no light no power
Anthony jerome
Anthony jerome, 4-night family trip
Verified Expedia guest review
6/10 Good
May 31, 2023
they don’t have phone un the room. and shampoo etc i got all-inclusive i was expecting. more they have lot limitations
Irlanda
Irlanda, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 25, 2023
Don’t stay here. The pictures of the property are from when it was first built. It reminded me of Cuba. Paint peeling, black mold in the showers and swimming pools. The air conditioning didn’t not work in our room so they gave us another room and the AC didn’t work there either. No drinks or food allowed in the pool area, limited food at the one restaurant. Cigarette burns in the furniture. The air intake vents were covered in dust so you basically breath that in. It literally looks like a Third World country hotel. They only redeeming thing is that the staff was nice. Not very accommodating but nice.
michael
michael, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Apr 18, 2023
No wi-fi in the room…. Just elevator was working… the staff was friendly
Amazon
Amazon, 1-night trip
Verified Expedia guest review
2/10 Poor
Mar 29, 2023
They charged me 45 extra dollars for my kids, even though room was same rate on expedia for 4. When an expedia rep tried to contact property they refused to answer the phone and said they couldn't check emails. The room was hot and air barely worked. The pillow cases smelled like mildew. The pool looked really dirty, no iron, dirty towels
Jennifer
Verified Expedia guest review
4/10 Fair
Feb 20, 2023
bed sheet was full of stains, there were even pubic hair in the bed, mattress / pillow / and blankett smelled badly, bathroom and toilet were in a disgusting condition, receptionist asked for 100 pesos deposit for room-key TV remote, btw. the remote did not even work with the old TV.
in the morning when I woke up, I killed a cockroach in my room. when I told the receptionist at checkout, she just smiled and did not really care about it.
the only positive thing about my stay: they put my luggage in a safe space after my check-out and so I could enjoy the last day in Acapulco until my late-night bus. I know, this is smth. that should not be mentionable, but I was surprised that there was at least smth OK.
Ovidiu
Ovidiu, 1-night trip
Verified Expedia guest review
2/10 Poor
Feb 9, 2023
No hot water, dirty towels, torn bed pillow sheets, bug in the room, elevators out of service,internet only in lobby, did not get the room i paid for...not enough pool lounge chairs. I checked out early and went to another hotel.
Cristina
Cristina, 3-night trip
Verified Expedia guest review
2/10 Poor
Jan 9, 2023
Although several employees around, only one (1) working & checking in. Child threw up & no one cleaned, until I complained, then someone was sent. Meanwhile people were stepping on it, if they didn't look. When we, other guests & I, asked why only one was checking in, we were looked at and ignored
Dolores M
Dolores M, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 3, 2023
Luis
Verified Expedia guest review
6/10 Good
Jul 10, 2022
Nice hotel i suggested to add Wi-Fi
Great location, nice pools please add Wi-Fi service
Antonio
Antonio, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 10, 2022
Read detailed review:
Stayed 4 days. No wifi. Parking is paid and located in the back which is sketchy but ok.
Nights are loud with traffic and music.
Pillows, towels, and sheets stink. They don't use fabric softener.
Some bugs in the room. A ton of mosquitos in the elevators.
Pools were super clean and I loved them all. Lots of trees for shade in the pool area so there's flowers leaves and some bugs in the pool but overall very clean water.
100 pesos for deposit for towels and remote control each. You get money back when you give them back.
Service and housekeeping was good.
Building is run down and needs remodel. Certain areas with mold but expected.
Ask for extra toilet paper. Because a roll wont last more than a day.
Location is great, less than 5 min walk to beach. Lots of stores and food places around. Would come back.
Vanessa
Vanessa, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
May 27, 2022
I visited this hotel almost 25 years ago and it was in good conditions I mean the rooms and the accommodations. Now the same hotel is almost horrible, old and very neglected the street entrance is fill with wholes and I wouldn't exaggerate if a rate it 2 stars. I won't recommended at all.
ROBERTO
ROBERTO, 6-night trip
Verified Expedia guest review
4/10 Fair
Mar 3, 2022
Muy pobre ese hotel instalaciones mal
Jorge
Jorge, 2-night family trip
Verified Expedia guest review
6/10 Good
Jan 31, 2022
Good location, but the sound of the bars around te area is too high to sleep well.
Jose Antonio
Jose Antonio, 1-night trip with friends
Verified Orbitz guest review
4/10 Fair
Jan 8, 2022
The lobby was nice but everything else was run down and dirty. We tried two different rooms, both had black mold all over in the bathrooms, one had a dirty toilet, stains on the bedding dresser falling apart....not a good experience. We didn't eat the food.(nor did anyone else)
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2021
Janeth
Janeth, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 6, 2021
No wifi. Building too old. Service bad
Verified traveler
1-night romance trip
Verified Expedia guest review
4/10 Fair
Jun 5, 2021
Dirty, old
Verified traveler
2-night family trip
Verified Expedia guest review
2/10 Poor
May 3, 2021
My non smoking room looked and smelled like an ashtray roaches shower didn’t work no air conditioner only fan bed sheets extremely dirty like someone previously got muedered there staff had no compensation drinks where watered down cigg buds everywhere roof falling off in balcony of room no manager on duty at anytime the time of our stay horrible and gross experience
Verified traveler
2-night family trip
Verified Expedia guest review
2/10 Poor
Mar 23, 2020
We got sick just after arriving in the hotel restaurant buffet as soon as we got upstairs to our room we had to vomit. We should have complained but we left the next day.