Edwardian Hotel

I’ve gone back 3 times due to my work location and price. It’s A location is great —Hayes valley area. But I was greeted by a woman who was barely dressed who said she just woke up ftom a nap — seriously ? That’s not professional even if she was nice. It looked like she just rolled out of bed and it was a bit past noon! I know they have few reception staff They have a front desk and often no one is there — When I had to adjust my Expedia Reservation No one answered for at least 30 minutes— ——don’t they have call forwarding or a cell phone connect to that person wherever they are in the building? What about emergencies ? It got me thinking about access and emergencies and how this doesn’t feel safe . Cute charming very old place but clean Enough with nice housekeeping staff— Though my room this time smelled very musty and I wonder if that’s mold as I look at the black on the grout in my bathroom which is flanked next to my bed — Also you have to ask for a space heater in winter-/ heating system does not work

It was good. Room was SUPER tiny but I wasn't really there much so it didn't matter

Great stay in a central location. Check in was a breeze. Decent enough of a spot to crash but nothing else much to say.

The comfortable beds and graciousness of Rocky make this a memorable hotel. I was moved to the top floor (elevator access and stairs) which was a spacious room with a private bathroom. The room was very clean and the free coffee in the lobby (and chocolates) was strong. I suggested that some small shelf be added in the bathroom to put one's toiletries and always include a luggage rack. Having a chair and dresser in the room was in the larger room which is needed. I would return. The value can't be beat.

dess clerk Beatrice was nice I wouldn't let my worst enemy stay there. its a fire trap

Good price. Saw small roaches in the mornings around our sink. That was gross. Our room's toilet and shower were located across the hall. Each had its own separate key that you had to use. Not very convenient for the middle of the night when you have to go. Staff was friendly.

Room was freezing. Heat wouldn't work properly and the room felt damp. Tried to have a nap when I arrived but couldnt sleep due to the noise of 2 homeless people fighting outside. The area around the hotel was dodgey and I was slapped and spat at (two seperate occasions in the space of 5 mins) after walking out of the hotel. I decided after a few hours that I just wanted out and made an excuses about having to leave (I knew i wouldn't get my money back) so I stayed one night instead of the 3 I had booked. Would 100% not recommend. The girl behind the counter seemed helpful at least.

This place is just perfect in the perfect location staff are extremely nice and very accommodating price is perfect can't wait for my next stay

The photos on their website definitely make the rooms look a bit more modern and cleaner than they actually are. My particular room looked nothing like the website photos, but maybe some of the rooms do. No fans in the room so there is nothing you can do about the old musty smell. The WiFi isn’t great when your room is on a higher floor. Overall my stay was nice and the hotel is in such a great location. Would stay again.

It was a good place to stay for cheap! The room is ALOT smaller than it looks but overall not too shabby