Charlotte Douglas Airport Overlook - 7 min drive - 5.7 km
Bank of America Stadium - 7 min drive - 7.4 km
Charlotte Convention Center - 7 min drive - 8.2 km
Spectrum Center - 8 min drive - 9.0 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 5 min drive
Concord, NC (USA-Concord Regional) - 22 min drive
Charlotte Station - 13 min drive
Gastonia Station - 19 min drive
Free airport shuttle
Restaurants
Carolina Beer Company - 11 min drive
McDonald's - 13 min walk
Whisky River - 11 min drive
Ciao Gourmet Market - 14 min drive
Original Rum Bar and Grill - 11 min drive
About this property
Comfort Suites Airport
Comfort Suites Airport is just 3.2 mi (5.1 km) from the airport and offers a free shuttle at scheduled times. Guests can visit the 24-hour fitness center for a workout, and free perks include WiFi, wired internet, and buffet breakfast daily between 6:00 AM and 10:00 AM. Also, Bank of America Stadium and Spectrum Center are within a short drive. Fellow travelers say good things about the helpful staff and airport proximity.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 8 per day)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 6:00 AM to midnight*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for USD 10.0 per stay
Parking
Self parking costs USD 8 per day
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte
Frequently asked questions
Does Comfort Suites Airport offer free cancellation for a full refund?
Yes, Comfort Suites Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Suites Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Airport?
Yes. Self parking costs USD 8 per day. RV/bus/truck parking is available.
Is airport shuttle service offered by Comfort Suites Airport?
Yes, a free airport shuttle is available from 6:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Comfort Suites Airport?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Comfort Suites Airport and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Comfort Suites Airport like?
Comfort Suites Airport puts you in Westerly Hills, in the heart of Charlotte. Popular attractions include Bank of America Stadium, which is 7 minutes away by car.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
Nov 24, 2024
Disgusting place
First i tried to cancel because my flights changed. No one got back to me so I decided to just keep the reservation. I showed up and the hotel smelt like weed strongly. The girl at the front was nice and checked me in. I went up to the room and it smelled like weed yet again. I started bringing my stuff into the room and started to notice several stains on the floor, wall, and bed. Attached is the pictures. I left and asked for a refund . Still awaiting my refund.
scott
scott, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Britteny
Britteny, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Carol
Carol, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Spacious suite with 2 rooms
Quick late arrival & early departure overnight stay. Spacious suite with 2 rooms.
Lester D
Lester D, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Nice staff, beds, that's it
I booked this room for myself, son, daughter-in-law and two children to stay in for one night on our way to Florida. All I wanted was a clean, comfortable room with appropriate amenities after being on the road for 12 hours. There lies some confusion somewhere as I had seen on the booking site there were infant cribs and upon checking in I was told they've never had them. Thankfully we were able to push the small sofa against the wall and with some sheets made a bed for my one year old grandson. There was a water dispenser at the front entry with lemon slices that looked like a dirty fish bowl and I wouldn't drink it if you paid me. The carpets in the hallway and room had stains that looked like a murder scene I didn't even want to take my shoes off! Thankfully we were just passing through as the site said pool but it was closed and looked like in need of serious repair. Partly my fault upon booking when it said parking available, but give me a break! It cost $9.50 US to park overnight. Give me a break! It's pretty sad when you feel the need to charge your patrons to park in your lot while they're staying at your hotel. Only thing I can say is the beds were clean and comfortable, lots of towels and staff seemed friendly. Didn't bother staying around for a disappointing breakfast as we had enough disappointments.
Shannon
Shannon, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 13, 2024
Angel
Angel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Jared
Jared, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 10, 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Good 10 hours
Rob
Rob, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2024
Bar Crawling
I chose this location because it was close to the location I was going to be attending a local halloween bar crawl event. It worked out well. I didn't know there was a cost to use the facility's parking lot, as did not quite a few other guests who were checking in around the same time. Overall it waz a good stay.
Rochelle
Rochelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 30, 2024
Check your shuttle times
Nice hotel that offers shuttles to the airport and you have to pay for parking. Flight landed back in Charlotte at 2 and I called hotel apparently shuttle dosent run from 12-4 so I had to get an uber which cost $30. I didn't save any money by parking there.
Carrie
Carrie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Byron
Byron, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 27, 2024
Scam! Unprofessional! Terrible!
I did not stay. I got an email that stated that there was an issue with my payment and that my reservation would not be good unless I contacted the hotel within 24 hours of the email. One, it was more than 24 hours before I read the email and when I did read it and tried to call, no one picked up. It rang and rang. I assumed and hoped that was the end of it and we made other arrangements. Then I received a text at 11:15 pm from my bank saying there were charges on my account so I reported them as fraud. My card was charged six times from 10/24 -10/26 six times from $1 - over $300. All charges were different. I find it interesting that you said my room was canceled due to an issue with my payment, yet you used my payment to try and charge me six times. Thank GOD my bank is amazing and on top of things.
Now I have to deal with getting a new card, number and setting up my accounts again.
rebecca
rebecca, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 24, 2024
Traffic noise all night
I am sorry to report that while this hotel was very convenient to the Charlotte Airport (and that was our goal) there were two factors that negatively impacted our stay. First, the hotel reception staff was quite grim. While she assisted us, she was not at all pleasant and gave the clear message that we were impeding on her relaxing time. Second, our room was on the side that faced the freeway and the traffic noise throughout the entire night was unbearable. Since we had to catch the airport shuttle at 5:00 am, we needed to get some sleep. The traffic noise kept us awake all night. This is the first time I have experienced this in a hotel. Maybe the other side of the building was quieter but we had a restless night.
Lindi
Lindi, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
Do Not Stay Here
We came in town for a concert. We knew check in was at 3:00. We didn't arrive until 3:45. Our room was not ready. We were told we would have to wait 30 minutes and that the hotel was sold out (not my fault). We waited in the lobby and after 35 minutes it was ready so at 4:20. We went to our room and found it dirty and run down. The bathroom had mildew or mold and the floor had hair on it (not ours as we are both blond and it was long black hairs. The window sill was dusty and dirty. We had no other options. Contacted front desk and they said they had no other rooms. We didn't have time to move hotels as we had to leave for the concert in an hour and we didn't get back until 12:30 AM. We did not shower in the bathroom and we left the next morning as soon as we woke up. Thought we would check out breakfast. Walked in and it was 82 degrees. Everyone was complaining. My daughter made a waffle and got her orange juice and the juice was brown. Alerted the kitchen staff they said it was fine and probably got mixed with the apple juice. Nope, several other kids and adults in there tasted it and said it was bad. So we promptly left and got breakfast on the road. I will never return to this hotel!
Janice
Janice, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Samara
Samara, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
The beds were very comfortable but the pull out sofa wasn’t so comfortable. Close to the concert we went to so that was a plus. The only thing they don’t tell you about whole booking is you have to pay for parking. First time ever had to pay for parking at a motel.
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Oct 21, 2024
Concert inCharlotte
The hidden fess for everything is a bit much. then a parking ticket in the AM when you get to your car. the attendant spoke nothing of a need to pay for parking !! never !! she was very quiet did speak clearly. the front entrance @ 2pm was over flowing with garbage.