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Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Quinta Avenida

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

Swim in serene pool surrounded by lush palm trees, perfect for relaxation. | Hotel Riu Playacar - All Inclusive
Sun-kissed beach with vibrant blue sails and a serene ocean backdrop, perfect for a relaxing day out. | Hotel Riu Playacar - All Inclusive
A modern bedroom with a large bed, a green sofa, and a television set. The room is well-lit with natural light streaming in through the windows. | Hotel Riu Playacar - All Inclusive
Elegant dance floor with DJ booth, perfect for a sophisticated evening event. | Hotel Riu Playacar - All Inclusive
Sun-drenched resort with white villas, palm-lined walkways, and a vibrant blue ocean backdrop. | Hotel Riu Playacar - All Inclusive
Near Playacar Golf Club and Playacar Beach, Hotel Riu Playacar - All Inclusive offers a sun-kissed getaway with 18 holes of golf, scuba diving in the Caribbean Sea, and an indulgent spa. Savor Asian cuisine at one of four restaurants or sip cocktails by the swim-up bar while soaking up the tropical vibes that previous guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free breakfast
  • Bar
  • Spa
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is $406
includes taxes & fees
$333 per night
Feb 8 - Feb 9

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (No balcony - M)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 314 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (E)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • Sleeps 8
  • 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (M)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
Private bathroom
2 bathrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Hair dryer
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Sofa bed
Private bathroom
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room Standard

  • Sleeps 4
  • 1 Full Bed(s)

View all photos for Double Room

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

5 bars/lounges, swim-up bar, poolside bar

Hotel Riu Tequila - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very Good, (1009)
The price is $350
includes taxes & fees
$287 per night
Feb 9 - Feb 10
Hotel Riu Tequila - All Inclusive
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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 13 min walk
  • Playacar Golf Club - 2 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be just a 5-minute drive from Quinta Avenida. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and mani/pedis. The Palms, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and overall value.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 396 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms - This buffet restaurant serves breakfast, lunch, and dinner.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Playacar - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Playacar - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Playacar - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a waterslide, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Playacar - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining.

What's the area around Hotel Riu Playacar - All Inclusive like?

Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 12 minutes' walk from Mayan Ruins of Playacar.

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fun in the Sun
wow. what a lovely 10 days at the Riu. great food, beach, service, etc. pools were large and good activities. we will be back!
Jeffrey, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Don J, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Glenda G, 7-night trip
Verified Expedia guest review

2/10 Poor

ELIU, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Maria, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff! Breakfast buffet is fantastic , dinner was good not great . Ideal location , perfect beach
robert, 7-night trip
Verified Expedia guest review

8/10 Very Good

Just great
Boris M, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Yendry, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nice quite place, dosent have a discotect but it was ok you can go to other from the same resort chain, super great shows and activities to keep you occupied during your day
Jose, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is the third time my wife and I stayed in this hotel, we are señor citizen and enjoyed the cleaningness of the hole property. It's food and accomodations.are just great. Their employees very attent to us guests. We enjoyed our stayed and differently will come back. Than you RIU.
Victor, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service was excellent. All of the staff was very helpful and courteous and kind the selection of the buffet. Every night was very diverse. We could go to an Italian restaurant or an Asian restaurant. They also had buffet options. Everything was very well taken care of. Looking forward to coming back again soon with my family.
Martha, 4-night family trip
Verified Expedia guest review

6/10 Good

The resort credit is a coupon book with select product discounts. I only booked with orbitz because it listed this credit. I could have booked direct for less and should have. The room I was in was by the sewage drain. It smelled horrible. I couldn't open the balcony door or sit outside. I was in room 1101. if you stay make sure you aren't on the same side of the building as that room. sewer flys are all over the area.
Krystal, 10-night trip
Verified Orbitz guest review

10/10 Exceptional

I loved loved loved the beach. So amazing
yani, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great services
Alfredo, 4-night family trip
Verified Expedia guest review

6/10 Good

Food was not that great.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Our family really enjoyed the stay. Even with rainy day, the staff made sure we had things to do, and stayed busy all day. One thing i wish they had is a place that was open 24/7 for snacks: cake, sweats etc or quite bite to eat.
Krzysztof Mariusz, 5-night family trip
Verified Expedia guest review

8/10 Very Good

We had a wonderful stay at the Riu Playacar and look forward to returning soon. The room was clean, comfortable, and had perfect air conditioning to retreat to from the heat outside. House keeping was on top of everything and always provided fresh towels and bed turn down. Breakfast and lunch buffets were our favourite and so delicious. There are good options around the resort for food and drinks. Enjoyed our trip and wish we could have stayed longer!
Christina, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

MELISSA, 3-night trip
Verified Expedia guest review

4/10 Fair

The staff wouldn’t even acknowledge us in the restaurants. We would ask for a high chair for our little one & they would take forever to bring it
Gabriela, 3-night family trip
Verified Expedia guest review

8/10 Very Good

We enjoyed many aspects of Riu Playacar. The hotel was very nice, the staff was exceptional, the entertainment both during the day and in the evening was great. We really appreciated the relatively short walk (30 min) to Playa del Carmen and the variety of food offered. Our only points of disappointment was the very low alcohol content of the drinks and the quality of the food was not consistent. In particular, the Steakhouse meal was very disappointing - the meat was very overcooked and not to our specifications. Also, when one arrived at a buffet between 7-8 pm, the food had sat under heat lamps and became very dried out. Overall, we would recommend Riu Playacar to friends but with the caveat about arriving early for food and ordering a shot to go along with a cocktail.
Karen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buffett needs more flavor on the food
Sabina, 7-night romance trip
Verified Expedia guest review

6/10 Good

Mehdi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It’s really beautiful and nice to stay and relax
Luzminda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The building luck of an elevator, very hard to reach 3rd floor, the room no balcony
ARMANDO, 7-night trip with friends
Verified Expedia guest review

General property information

Travelers Say
"Location was good. Pool bar, great beach, nice drinks."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM