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Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Harbour Bay Ferry Terminal

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Photo gallery for Batam Marriott Hotel Harbour Bay

Outdoor pool
Executive lounge
Cocktail bar, ocean views, open daily
Exterior detail
View from room
Near Nagoya Hill Mall and Grand Batam Mall, Batam Marriott Hotel Harbour Bay offers a luxurious retreat with an outdoor pool, coffee shop/cafe, and beautiful garden. Guests can unwind at the spa or stay active in the 24-hour gym while enjoying free WiFi in public areas; previous guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Bar
  • Non-smoking
  • Airport transfer
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 8 meeting rooms
  • Airport shuttle
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $210
includes taxes & fees
$191 per night
Feb 28 - Mar 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 55-inch LED TV with cable channels, TV, iPod dock

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
  • 391 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Sofa bed
  • 391 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
  • 391 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
  • 495 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Room, 1 Bedroom, Non Smoking

Presidential Room, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 1808 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Sofa bed
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is $242
includes taxes & fees
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About the neighborhood

Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • Harbour Bay Ferry Terminal - 4 min walk
  • Nagoya Hill Mall - 4 min drive
  • Grand Batam Mall - 5 min drive
  • Batam Centre Ferry Terminal - 10 min drive
  • Batam Centre - 10 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
  • Seletar Airport (XSP) - 20.5 miles/33 km
  • Singapore Changi Airport (SIN) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Wey Wey Seafood - ‬3 min walk
  • ‪Morning Bakery Harbour Bay - ‬2 min walk
  • ‪Golden Palace - ‬11 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Goji Kitchen & Bar - ‬4 min walk

About this property

Batam Marriott Hotel Harbour Bay

When you stay at Batam Marriott Hotel Harbour Bay, you'll be just a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (IDR 60000 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 6:00 AM to 8:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Kayaking nearby
  • Fishing nearby

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Goji Kitchen+Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co - This café serves light fare only. Open daily.
Altitude - Overlooking the ocean, this cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.
Jiang He - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way, maximum occupancy 0)

Parking

  • Self parking costs IDR 60000 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.

Also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?

Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Batam Marriott Hotel Harbour Bay?

Yes, there's an outdoor pool.

Are pets allowed at Batam Marriott Hotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Batam Marriott Hotel Harbour Bay?

Yes. Self parking costs IDR 60000 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Batam Marriott Hotel Harbour Bay?

Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 215000 per vehicle one-way.

What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.

What is there to do at Batam Marriott Hotel Harbour Bay and nearby?

Have fun with nearby activities like boat tours, fishing, and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness center and a garden.

Are there restaurants at or near Batam Marriott Hotel Harbour Bay?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Batam Marriott Hotel Harbour Bay like?

Batam Marriott Hotel Harbour Bay is located a short 4-minute walk from Harbour Bay Ferry Terminal.

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Batam Marriott Hotel Harbour Bay Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
ARTHUR, 2-night trip

10/10 Exceptional

Very clean. Patient and excellent service provided. Great accessibility to great food (within walking distance and interesting places of activities (within 15-20mins of travelling).
2-night trip

10/10 Exceptional

The best service and massage i have ever had in a long time.
2-night trip

10/10 Exceptional

Modern, clean, surrounding area can be a bit loud in night time
Andi, 1-night trip

10/10 Exceptional

Staff and service are great. Rooms are big and clean. Will stay here again.
Jingxuan, 3-night trip

8/10 Very good

Right next to customs.... Convenient!
Nice cosy place next to the customs so straight into the hotel. Clean and very customer focused folks. Jones an apprentice was exceptionally courteous!
Ravindra, 2-night trip

10/10 Exceptional

All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Tow Choon, 2-night trip

10/10 Exceptional

It was a fantastic stay. The staff was top notch professionals. They oozed sincere warmth. The children were highly entertained by the friendly and captivating magician. Their holiday programmes are also very well planned. Marriotts is a must go to place to live it up.
Mogana, 3-night trip

10/10 Exceptional

Enjoy one nite stay at Marriott hotel; spa at Aska ; seafood restaurants and pubs nearby 😊👍
Kym, 1-night trip

10/10 Exceptional

The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Matthew, 1-night trip

8/10 Very good

there was a bazar nearby the hotel and it was so loud until 9pm-ish. the hotel itself was located in the very conveniently and quite clean - even though my shower holder was already broken when I checked in, and the staff are very friendly and their service was amazing. there is a construction going on nearby to build a new shopping mall/restaurants area which will add more value to revisit the hotel.
jiseon, 1-night trip

8/10 Very good

The hotel and staff were fine. However, due to peak period, we were asked to check out early which I feel it is unacceptable.
Jing Yi Giselle, 1-night trip

10/10 Exceptional

It is a nice and comfortable stay at Marriott Hotel. Staff were warm and courteous. Will definitely come back for the next holiday.
Yin Peng, 2-night trip

10/10 Exceptional

there was nothing not to like about my stay! it was accessible to harbour bay mall and there was a night market right outside the hotel. pool was nicely shaded in some areas and breakfast has got a good spread. service was prompt and excellent, they helped us with our luggages upon arrival as well as when we checked out!
Hajjar, 2-night trip

10/10 Exceptional

Very polite staff. Convenient to ferry terminal but not to main shopping area
Melissa, 2-night trip

8/10 Very good

CNY in Batam…
Super convenient from the ferry. Room was spacious and comfortable, as was the bed. Everything clean and well serviced. Food in the Goji restaurant was fantastic. Pool area could do with some more shade and food menu there was limited. All staff encountered were friendly and helpful. Shops, bars and restaurants also nearby. Adequate gym and lovely spa experience. Would stay again.
Fleur, 2-night trip

10/10 Exceptional

The staffs at Marriott Batam is spot on. They will make you smile all day. Skill full, knowledgeable and always happy and ready to help! Kudos to the Marriott Batam staff — wonderful people, wonderful country!
Emma, 2-night trip

10/10 Exceptional

Luxurious hotel situated just directly above the ferry terminal (Harbour Front). The hotel is closed to many eateries, massage parlours and shops. Staff were very welcoming and friendly. The lounge and cafe are beautifully decorated. Hotel rooms are huge and spacious. Had a wonderful time! Will be back!
Eugene, 1-night trip

10/10 Exceptional

Fantastic location. Deluxe room is big enough to accommodate a family of 4. Room is clean. Buffet breakfast spread is not too bad but I feel that they can improve more on their international spread.

10/10 Exceptional

Excellent Service and Facilities!
The stay there is amazing. The people there are very high energy and very helpful. They are very enthusiastic in the things they do, and on learning that it is my wife’s birthday, they planned several little surprises for her. Rahmat is extremely helpful, and execute his work with pride. Well done team to make our stay memorable!
1-night trip

10/10 Exceptional

Just above the ferry terminal, also inside harbour bay which is one of the secured places. But felt a bit expensive.

10/10 Exceptional

The staff were very thoughtful and kind in creating a memorable experience for a special occasion. Really appreciate the genuine service and efforts! The hotel is well located next to the harbour and the room was comfort! Special thanks to Rahmat, Tiffany, Mez and the rest of the staff! Will return again! :)
Kaijun, 1-night trip

10/10 Exceptional

Great Hotel!
Wonderful service by DM Faruk from Reception team. The after service after my items were left in the room after we checked out was attended quickly. He apologise profusely. They have a great team in F&B too. All the staff were full of mannerisms. Best stay! Marriott consistently gave the best!
Sarinah, 1-night trip

8/10 Very good

I’m puzzled as to the beds provided for 3 adults ( 2 single bed ) is not big enough . Should be a king size and a single bed
koh, 1-night trip

4/10 Fair

How can this be a 5 star hotel? Overpriced as well. No dressing table, poor room design, seaview blocked by plants and trees. $22sgd breakfast buffet is so average. Poor receptionist service. The bed is hard and uncomfortable. Noisy surroundings as well.....
Joshua, 3-night trip

General property information

Travelers Say
"The service and menu at the roof top restaurant were very good."
Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM