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The Portobello Serviced Apartment by Concept Apartments

3.0 star property
Apartment within easy reach of Westfield London Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Portobello Serviced Apartment by Concept Apartments

Exterior detail
Balcony Small Studio Apartment | Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Small Studio Apartment | Private kitchenette | Mini-fridge, microwave, stovetop, electric kettle
One Bedroom Split Level Apartment | Living area | Flat-screen TV, heated floors

Reviews

8.4 out of 10

Very good

Popular amenities

  • Non-smoking
    Non-smoking
  • Kitchenette
    Kitchenette
  • Microwave
    Microwave
  • Free WiFi
    Free WiFi
Main amenities
  • 15 smoke-free apartments
  • Bike rental
Feel at home
  • Kitchenette
  • Bathtub or shower
  • Flat-panel TV
  • Mini-fridge
  • Hair dryer
The price is $117
includes taxes & fees
$97 per night
Dec 1 - Dec 2

Room options

View all photos for Balcony Small Studio Apartment

Iron/ironing board, free WiFi, bed sheets

Balcony Small Studio Apartment

Highlights

Balcony or patio
Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Living area | Flat-screen TV, heated floors

Small Studio Apartment

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 140 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Room

Basement Room | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle

Basement Room

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 194 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Private kitchenette | Mini-fridge, microwave, stovetop, electric kettle

Standard Studio Apartment

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Split Level Apartment

One Bedroom Split Level Apartment | Living room | Flat-screen TV, heated floors

One Bedroom Split Level Apartment

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Lower Ground floor

Large Lower Ground floor | Iron/ironing board, free WiFi, bed sheets

Large Lower Ground floor

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Lower Ground Floor Studio

Small Lower Ground Floor Studio | Iron/ironing board, free WiFi, bed sheets

Small Lower Ground Floor Studio

Highlights

Heating
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Rainfall showerhead
Hair dryer
Private bathroom
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Terrace/patio

Pembridge Palace Hotel

Free WiFi
24/7 front desk
Non-smoking
8.4 out of 10, Very Good, (158)
The price is $122
includes taxes & fees
$102 per night
Dec 15 - Dec 16
Pembridge Palace Hotel
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About the neighborhood

Map
37 Chepstow Villas, London, England, W11 3DP

What's nearby

  • Portobello Road Market - 1 min walk - 0.0 km
  • Westfield London Shopping Centre - 4 min drive - 2.3 km
  • Kensington High Street - 4 min drive - 2.2 km
  • Hyde Park - 4 min drive - 2.3 km
  • Royal Albert Hall - 5 min drive - 2.7 km

Getting around

  • Heathrow Airport (LHR) - 37 min drive
  • London City Airport (LCY) - 62 min drive
  • Luton Airport (LTN) - 66 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • Stansted Airport (STN) - 94 min drive
  • London (SEN-Southend) - 117 min drive
  • Shepherd's Bush Station - 22 min walk
  • London Paddington Station - 27 min walk
  • London (QQP-Paddington Train Station) - 28 min walk
  • Notting Hill Gate Underground Station - 7 min walk
  • Holland Park Underground Station - 11 min walk
  • Ladbroke Grove Underground Station - 12 min walk

Restaurants

  • ‪The Prince Albert - ‬6 min walk
  • ‪Gail's - ‬4 min walk
  • ‪Farm Girl Cafe - ‬1 min walk
  • ‪Ladbroke Arms Kensington - ‬7 min walk
  • ‪Ruby Zoe Hotel & Bar - ‬6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment by Concept Apartments

When you stay at The Portobello Serviced Apartment by Concept Apartments, you'll be just a 5-minute drive from Westfield London Shopping Centre and Kensington High Street. Conveniences like kitchenettes are in all apartments, along with flat-screen TVs and rainfall showerheads. The property is just a short walk to public transportation: Notting Hill Gate Underground Station is 7 minutes and Holland Park Underground Station is 11 minutes.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukrainian

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your passport after booking
  • Guests are recommended to download the property's DUVE mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Refrigerator (mini)
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Soap
  • Toilet paper
  • Shampoo
  • Hair dryer
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevators
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the shopping district

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 15 rooms

Fees & policies

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

The Portobello Serviced Apartment
The Portobello Serviced Apartment by Concept Apartments London

Frequently asked questions

Does The Portobello Serviced Apartment by Concept Apartments offer free cancellation for a full refund?
Yes, The Portobello Serviced Apartment by Concept Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Portobello Serviced Apartment by Concept Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at The Portobello Serviced Apartment by Concept Apartments?
Sorry, there's no onsite parking at The Portobello Serviced Apartment by Concept Apartments.
What are the check-in and check-out times at The Portobello Serviced Apartment by Concept Apartments?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Does The Portobello Serviced Apartment by Concept Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a microwave, and cookware.
What's the area around The Portobello Serviced Apartment by Concept Apartments like?
The Portobello Serviced Apartment by Concept Apartments is a short 7-minute walk from Notting Hill Gate Underground Station and 13 minutes' walk from Kensington Gardens.

Reviews

8.4

Very Good

9.4/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

andrew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good overall stay; no wifi connection
Overall stay was good; check-in was smooth and the property was clean and neat. Great location. However, we had a problem connecting to their wi-fi. We informed them since check-in date and the succeeding days but it did not get sorted. It was very inconvenient as we didn’t have network in the room and we were sorting out important e-mails and bookings.
3-night trip
Verified Hotels.com guest review

6/10 Good

Up up up but good
Great location, easy access but stairs should be made more obvious in booking. Really tricky even for mobile people Wind was howling so next doors furniture moved around all night. But overall it’s a quiet location and very clean
Rachel, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Average stay but smelly
Lovely building, in a great location. Needs a lick of paint. A terrible smell coming from the bathroom and they knew it as fan left on.
Justin, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gail, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, modern.
Excellent location at top of portobello road. Clean, new and modern in a gorgeous Georgian terrace. Very well appointed with everything you need in a small studio. No lift or aircon only negatives in a London heatwave!
4-night trip
Verified Hotels.com guest review

6/10 Good

I think this is great accommodation in a great area. The communication from hosts was clear and the building was in pristine condition. The bedding and linen crisp and clean. The amenities like a small fridge and a hot plate and coffee maker were all nice to have. And location was ideal. That said the flat I was in (small studio with double bed) was so tiny I could not open my suitcase. It was fine as it was just me. But no way could 2 people be in the space comfortably. Also, there is no ac and I was on the top floor. The window could only open a crack before it hit stoppers and the ceiling fan did not help much. So would I stay again? Absolutely. But only in fall winter or spring. Summer is just way too hot and uncomfortable.
Allison, 3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and modern apartment at a great location, had everything needed to make your own food. Comfortable bed, double duvet, nice pillows. The view was cute and private. The information/communication before my stay was good and easy to understand. Only things to point out is that the left bed light did not work and neither did the one on the ceiling fan. The shower handle on the inside was broken off so was a bit hard to get out of the shower. The walls are thin and the entrance door very noisy. But I would hands down stay again because the positives outweighs the minor critique. And I noticed that most apartments I stayed in in England do have thin walls. Would also like to note that the cleaner were really polite and nice, which I appreciated a lot! Overall were able to relax and sleep well here after being at Bst Hyde park festival 🤗
Lill-Christin Wager, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DAVID, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

matt schlechten, 1-night trip
Verified Hotels.com guest review

6/10 Good

Check in instructions are misleading. Got the code for the front door, entered the code, intercom said "door opened", but in reality it was still locked (upper lock)! Turned out that lock required a flat key, but to get the flat key you also need to enter through the front door! Ridiculous. Luckily another tenant (who already checked in and had a key) came after 10 minutes and opened the door for me, so I could enter and get my own flat key... What if I arrived very late at night - what would I do? Too risky to book such flats, beware. If you arrive late at night - better book a hotel. As far as the flat is concerned, lets talk about positives: 1. Good location, quiet area, close to the underground. 2. Everything is new and clean. 3. Tea bags, cups, kettle, nesspresso machine, coffee pods - very nice touch, loved it. Negatives: 1. Shambolic switches / electric wiring. You turn on bed lamps - ceiling fan turns on (why?). You turn on ceiling lights - bed lamps turn off. Very random stuff, purely guessing game. Ceiling fan kept turning on even after I turned it off couple of times. What a bizarre situation. 2. Narrow bed (140 cm wide). Not ideal if you are a couple (even if you are very slim / short people). Pillows are too thick, not really comfortable. Overall, just OK for 1 night and very slim / short people (and as long as the landlord sorts out the entrance door).
Valeri, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claire, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hot, stuffy and cramped basement room
The basement apartment is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Sarah, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mixed review. The building location was great. The room was smallish but that was well advertised. The amenities were there but all did NOT work. Most notably was the ceiling fan. Small rooms on hot London days and nights without proper ventilation is rough. Management did NOT fix during my stay but instead offered a small (maybe 4-5 inch) table top fan that was grossly inadequate to cool the room. Ultimately, I ended up buying a larger fan so I could cool enough to sleep. It's unfortunate but it did take away from the experience and management should have had several standing fans to accommodate guests in instances when fan failure occurs. Thus the mixed view. If the ceiling fan had worked, my review would have been close to perfect.
Joseph, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Christina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
6-night business trip
Verified Hotels.com guest review

6/10 Good

Footbed, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Christine, 5-night trip
Verified Expedia guest review

4/10 Fair

HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Julie, 25-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Susan, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anthony, 4-night trip
Verified Hotels.com guest review