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Hilton Birmingham Metropole

4.0 star property
Family-friendly hotel with 2 restaurants, near National Exhibition Centre

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Photo gallery for Hilton Birmingham Metropole

Indoor pool
2 bars/lounges
Exterior
Reception
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Located near Resorts World Birmingham and The Bear Grylls Adventure, Hilton Birmingham Metropole offers a vibrant atmosphere with live concerts, breakfast at two on-site restaurants, and an indoor pool. Relax in the sauna or steam room after a day of adventure. Guests love the helpful staff and delicious breakfast.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Parking available
  • Bar
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $121
includes taxes & fees
$100 per night
Apr 4 - Apr 5

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Penthouse

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
  • 998 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • 264 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Dinner By The Water Stay)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed (Dinner By The Water Stay)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 470 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Parking)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (Parking)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (New Year Gala)

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Room, 1 King Bed (New Year Gala)

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Executive lounge

Suite, 1 King Bed, Corner

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Business Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Living area | 55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Business Lounge Access

Highlights

Individually decorated
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • 150 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

Highlights

Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Crowne Plaza Birmingham NEC by IHG

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.6 out of 10, Excellent, 1,002 reviews
Crowne Plaza Birmingham NEC by IHG

About the neighborhood

Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • National Exhibition Centre - 8 min walk - 0.7 km
  • Resorts World Arena - 8 min walk - 0.7 km
  • The Bear Grylls Adventure - 8 min walk - 0.7 km
  • Resorts World Birmingham - 10 min walk - 0.9 km
  • National Motorcycle Museum - 2 min drive - 1.5 km

Getting around

  • Birmingham Airport (BHX) - 7 min drive
  • Coventry (CVT) - 26 min drive
  • East Midlands Airport (EMA) - 48 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Marston Green Station - 7 min drive
  • Birmingham International Station - 21 min walk
  • Air Rail Link Tram Stop - 21 min walk

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬7 min walk
  • ‪Food & Bar Hall 3 NEC - ‬13 min walk
  • ‪PizzaExpress - ‬10 min walk
  • ‪Gild Lobby Bar & Lounge - ‬1 min walk

About this property

Hilton Birmingham Metropole

Hilton Birmingham Metropole offers a great location, putting you within a 15-minute walk of National Exhibition Centre and Resorts World Birmingham. After visiting the 24-hour health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other features include an indoor pool, a hot tub, and a sauna. Fellow travelers love the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 795 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 16.00 per night)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Concerts/live shows
  • Golf lessons nearby

Working away

  • 31 meeting rooms
  • Conference space (59998 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1976
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet (may vary based on length of stay)

Parking

  • Self parking costs GBP 16.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole offer free cancellation for a full refund?

Yes, Hilton Birmingham Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Birmingham Metropole?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Birmingham Metropole?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of GBP 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Birmingham Metropole?

Yes. Self parking costs GBP 16.00 per night.

What are the check-in and check-out times at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Hilton Birmingham Metropole and nearby?

Hilton Birmingham Metropole has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.

Are there restaurants at or near Hilton Birmingham Metropole?

Yes, there are 2 onsite restaurants.

What's the area around Hilton Birmingham Metropole like?

Hilton Birmingham Metropole is in Marston Green, a short 7-minute drive from Birmingham Airport (BHX) and 8 minutes' walk from National Exhibition Centre. Travelers say that the hotel is in a great location.

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Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel, well worth a visit if you are attending a show at the NEC.
Trevor, 1-night trip

10/10 Exceptional

Great place to be
My stay was generally good
Ikechukwu, 2-night trip

8/10 Very good

Pleasant stay
Lovely stay, given an upgraded room as it was a quiet evening. Didn’t use the bar or restaurant so can’t comment on that. Staff at check in friendly and helpful.
CLARE, 1-night trip

10/10 Exceptional

Good stay
Stay was good. Staff were friendly.
Helen, 1-night trip

8/10 Very good

Nice hotel. Room was cold and heating very noisy. Bring earplugs.
Karen, 1-night trip

10/10 Exceptional

Excellent overnight stay for a trip to the Arena. Short walk in 10 mins. Room spotless, wonderfull large bed. Excellent breakfast
Caroline, 1-night trip

10/10 Exceptional

Would recommend and would stay again
Nigel, 1-night trip

10/10 Exceptional

Loved my stay
I had never stayed here before, i was pleasantly surprised by the size facilities and loxation, its very close the shops and resturautns. Breakfast was lovely, with lots of choice
Rachel, 1-night trip

4/10 Fair

Terrible service. Not worthy of a Hilton hotel. Both in the bar, restaurant and in the room service. Not worth the extra compared to other hotels nearby
Johan, 2-night trip

8/10 Very good

Short stay
Room was comfortable and clean. Bed was too firm. No hot water for a shower.
1-night trip

10/10 Exceptional

Stayed here for a gig at the arena. Great location. Comfortable bed, dated room in some aspects e.g. bathroom but powerful shower and very clean. Able to check in early which was handed. Made use of gym facilities.
Lauren, 1-night trip

8/10 Very good

We had an accessible room which backed onto the lifts - so it was noisy.
Susan, 1-night trip

4/10 Fair

Decent hotel, shame it was uncomfortable.
Enormous but rock hard bed and lumpy pillows. Poor sound proofing from inside and out. Fixed narrow shower. However, enjoyed the Brightside restaurant, hotel was clean and in good nick, staff were polite and professional and it’s very convenient for the NEC.
Kevin, 1-night trip

10/10 Exceptional

Amazing hotel
Aileen, 2-night trip

10/10 Exceptional

Great Location for Pulse Live
Debi Jane, 1-night trip

2/10 Poor

devastated!
on arrival on check in i was informed the “ Executive deluxe family room with sofa bed” that i booked with your company back in September 2024 was “NOT AvAILABLE’ but they could accomodate me in a standard twin room - was utterly gutted! as it was now late in the evening I had no choice but to accept -
room with a view lol
angela, 3-night trip

10/10 Exceptional

it was really good friendly staff help me check in quicker
Mahendranath, 1-night trip

8/10 Very good

I must say the hotel is quite large , nice pool a few restuarnts on the property ... my rooms we ok minis the heating but overall the staff was very helpful .

8/10 Very good

Fantastic Staff, Firm Mattress.
Fantastic staff, extremely friendly and helpful. Go out of their way to help you. My only thing that would make this better would be to have a choice of mattress as the one in my room is quite firm and I prefer a softer mattress.
Jonathan, 1-night trip

6/10 Good

Shahin
No swiming pool afer all the plans we have made. No heating in the room. Bad night sleep with kids in tberoom
Shahin, 1-night trip

8/10 Very good

Very expensive when Crufts is on.
Because we were staying for Crufts the hotel was extremely busy and it did take a long time to check in. The room was good, the bed was comfy, we couldn't get the sofa bed to open up so my friend slept on the sofa as it was. The bathroom was very small and there was a crack in the sink which considering we paid nearly £500 for two nights I did think it wasn't very good. There was also cigarette ends outside the window, there is no smoking in the hotel so why were they there and why hadn't they been cleaned up? Positives were that it was close to the NEC. We didn't eat there, £18 for a breakfast and I don't even know what an evening meal cost.
2-night trip

2/10 Poor

Disappointing
Pool was out of order for entire stay Room was very basic and in need of refurb Long queues for checkin/out
Peter, 2-night trip

8/10 Very good

Disappointed with Hotels.com :(
We were very disappointed that The Hilton Metropole had no reservation for us despite us having an email confirmation from Hotels.com showing our room had been paid for a year ago. Several staff looked at their monitors but could not find the reservation we then had to move around the corner to speak to someone else which was quite embarrassing. They did assure us that they would be able to find us a room but it was a bit uncomfortable.
Nicola, 1-night trip

8/10 Very good

Avon Conference Stay
Lovely hotel and staff. Great location. However it was so busy couldn’t get a cocktail- was really looking forward to it all month 😩 Bath was tiny and the room was very cold -2016. No fridge to store my drinks . No herbal teas in the room . However overall a lovely stay . Would book again but a bigger room . Stayed in 2 bed room
Michelle, 1-night trip

6/10 Good

Nice hotel but annoyed had to pay £15 for my parking
Tina, 1-night trip