Americas Best Value Inn Tunica Resort

I have never seen a hotel so nasty that just walking into a room made me want to walk out. We booked 3 rooms, each king non smoking. Upon arrival the clerk at the desk told us that that had just gotten the rooms ready for us, we walked into the first room to what looked like a abandoned falling down house. There was NO detectors is any of the 3 rooms. The window on the second floor was wide open in one room. The walls were half spot painted in a completely different color and the wall paper was peeling off. There was stuff “splashed” on the dresser. Water stains on the ceiling, part of it was littler falling, and the bed- was disgusting. Remember- we got none smoking but yes our sheet and cover had burn holes, stains, and rips. There was someone else’s hair ALL OVER IT and let’s not forget THE BED BUGS. IN ALL THREE ROOMS. As well as BLACK MOLD. The clerk apologized an gave us a refund. While we was receiving our refund another lady came down to the front and was talking about how her room had trash all in the floor an the bedcover were all laying in the floor! It was bad.

Brandi, Viaje familiar de 1 noche, abr. 30, 2022

Comentario auténtico de un huésped de Expedia

The only redeeming quality of this place was the nice lady working the front desk when I checked in and dropped off my bags. I will say up front that I did not expect a luxury resort, but for $120 I do expect a decent room. The linens were dingy and stained. The toilet seat was dirty and the plastic on it was cracked. There was not even toilet paper in the bathroom. The young guy at the counter tried to give me another room, but I told him that I was not comfortable staying there given the state of the first room and that I was leaving. He refused to refund the room saying that since it was booked through Expedia it was out of his hands. Expedia support called him on the phone and he still refused saying that I would have to call personally another day and speak with the owner. I plan to do so tomorrow when my trip is over. DO NOT stay here regardless of the price. You will not be happy.

timothy, Viaje de 1 noche, abr. 30, 2022

Comentario auténtico de un huésped de Expedia

Cheaper indeed.

You definitely get what you pay for. Birds at the drive up dive bombing you. Then walk in the lobby and a notice "don't be mean with unkind words, and if you (patron) can do a better job they (Hotel) are accepting applications. Unreal. Ventured to the room and accidentally booked a smoking room. Will live with that BUT their idea of maintaining a nice room lacked significantly. Small things but important in my book. Only 2 pillows (for King size bed) and 1 without a pillowcase, ashtrays were not cleaned, bathroom floor was wet and then the broken toilet seat and horrible fixtures. Lesson learned ... don't book because it is "cheaper" Room 139.

Timothy, Viaje de 1 noche, abr. 23, 2022

Comentario auténtico de un huésped de Hotels.com

Room smelling and was very dirty, black mold on carpet, cigarettes butts on floor. I was supposed to have a non smoking room and was given a smoking. Had to leave, they did refund.

Barry, Viaje de 1 noche, abr. 23, 2022

Comentario auténtico de un huésped de Orbitz

Property just wasnt maintained well, and I also discovered that there was bed bugs in my room. Unpleasant stay all around. The property also has a major bird problem.

Kara, Viaje de negocios de 11 noches, abr. 21, 2022

Comentario auténtico de un huésped de Expedia

The property was covered in trash the room I reserved was not even close to what was advertised. The lamps did not have bulbs the door on the refrigerator wasn't attached to the refrigerator. The tv didn't work the gave me a different room that was smaller that the one I paid for with stained carpet, messed up mattress and a different roach problem. It was the worse hotel I've ever stayed in

John, Viaje familiar de 1 noche, abr. 15, 2022

Comentario auténtico de un huésped de Expedia

my review is that this hotel need to be close down

This hotel is trash they service was horrible the rooms had bugs and they were very dirty the tv would not work the frezzer would not come on the rooms did not have any outlet they were using extention cord to run things that was in the room I WILL NEVER STAY IN THIS HOTEL AGAIN. WORSE EXPRIENCE I HAVE EVER HAD!!!!!!!!

Tammy, Viaje entre amigos de 2 noches, abr. 8, 2022

Comentario auténtico de un huésped de Hotels.com

Nice place to stay close to casino

Vamsi, Viaje de 1 noche, abr. 5, 2022

Comentario auténtico de un huésped de Expedia

It was absolutely horrible!! I would not let my dog stay in the hotel. I really need to know who to speak to about a refund.

Yolanda, Viaje familiar de 2 noches, abr. 1, 2022

Comentario auténtico de un huésped de Expedia

This motel was the worst I have ever stay it. It was filthy, look like a 2 yr old made the bed, the dust was so thick you could write your name, carpet had a musty smell, the stairway was so sticky that your shoes was getting stuck. I could go on but I'm sure you get the picture. This is a warning please do not waste your money or time.

Shonia, Viaje en pareja de 3 noches, mar. 24, 2022

Comentario auténtico de un huésped de Expedia