Mercure Haydock Hotel

3.5 star property
Hotel with indoor pool, near Haydock Park Racecourse

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Haydock Hotel

Exterior
Bar (on property)
Reception
Fitness facility
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Business center
  • Meeting rooms
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is $86
includes taxes & fees
$68 per night
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 5 of 5 rooms

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Bathrobes
Shower/tub combination
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Penny Lane, Haydock, St Helens, England, WA11 9SG

What's nearby

  • Haydock Park Racecourse - 11 min walk
  • Three Sisters Racing Circuit - 6 min drive
  • Wigan Pier - 10 min drive
  • DW Stadium - 10 min drive
  • Knowsley Safari Park - 21 min drive

Getting around

  • Manchester Airport (MAN) - 23 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Chester (CEG-Hawarden) - 67 min drive
  • Newton-le-Willows Earlestown Station - 4 min drive
  • Bryn Station - 4 min drive
  • Newton-Le-Willows Station - 5 min drive

Restaurants

  • ‪Domino's Pizza - ‬15 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Crisp-E-Cod - ‬12 min walk
  • ‪Flaming Grill Pub Company - ‬14 min walk

About this property

Mercure Haydock Hotel

Enjoy your visit to St Helens with a stay at Mercure Haydock Hotel. Guests can take a dip in the indoor pool or grab a bite to eat at Beechers Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 137 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Beechers Restaurant - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 16.50 for adults and GBP 8.25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per day

Parking

  • Self parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • The swimming pool is accessible for GBP 10 per person
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The listed Facilities Fee is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Thistle Haydock Hotel St Helens
Thistle Haydock St Helens
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Newly Refurbished St Helens
Mercure Haydock St Helens
Mercure Haydock
Mercure Haydock Newly Refurbished St Helens
Mercure Haydock Hotel Hotel
Mercure Haydock Hotel St Helens
Mercure Haydock Hotel Hotel St Helens

Frequently asked questions

Does Mercure Haydock Hotel offer free cancellation for a full refund?
Yes, Mercure Haydock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Haydock Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Haydock Hotel?
Yes, cats and dogs are welcome. There's a charge of GBP 15.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Mercure Haydock Hotel?
Yes. Self parking costs GBP 10.00 per night.
What are the check-in and check-out times at Mercure Haydock Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Mercure Haydock Hotel?
No, this hotel doesn't have a casino, but Mecca Bingo (20-min drive) and Grosvenor Casino Bolton (23-min drive) are both nearby.
What is there to do at Mercure Haydock Hotel and nearby?
Mercure Haydock Hotel has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Haydock Hotel?
Yes, there's an onsite restaurant, Beechers Restaurant.
What's the area around Mercure Haydock Hotel like?
Mercure Haydock Hotel is in Haydock, a short 11-minute walk from Haydock Park Racecourse.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Michael, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Below average tired and dated.
Room was freezing cold. Even with heating set to 30 degrees. The hotel is starting to like tired and dated. Noticed bedding was dirty when got into bed!
Dirty bedding
1-night business trip
Verified Hotels.com guest review

6/10 Good

nice but cold
staff helpful, food tasty but not a lot of choice, room nice but very cold - heating worked eventually but very low power and noisy
2-night business trip
Verified Hotels.com guest review

6/10 Good

May once have been 4 star, but feeling tired now
This hotel feels a little tired around the edges . Slightly dated furnishings and chips/stains to the bath . The bed was comfortable but the room was quite cold , even with the heating set up to full blast . Breakfast was good (and a nice surprise for me because i forgot i booked it!) It shpuld be made clearer that there is a £10 up charge per visit to use the pool , very steep in my opinion given that the mens sauna was out of action, steam room underpowered , and rhere were kids swimming lessons i the pool meaning the guests using the facilities were cramped up to one side of the pool!
Oliver, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great, Great, Great
Great find, great value, great service. What more is there to say!
R, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor old glory
Looks like it's going through some refurbishments with paint splashed on the walls. The heating didn't work and was offered a fan heater. They were aware of the issues, but didn't contact me prior to arrival and left it for me to find. out. no offer of compensation.
martin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

BYO teabags!
Enjoyable stay, friendly staff but for the love of all that is holy, please change the tea bags in the rooms. There are no words to describe how bad they are. To call them tasteless is probably a compliment! Describing them as ' English Breakfast Tea' is an insult to the English, English Breakfast and Tea!
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Brian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Iwan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay
I am very disappointed with my recent stay at this hotel. Firstly, I was charged £10 to use the swimming pool, despite already paying £130 per night for the room. This charge feels excessive and was not clearly disclosed on the Hotels.com website. Had I known about this additional fee, I would not have booked the hotel. More concerning, however, was the lack of heat in my room. On the first night, the heating system was broken, and the room was so cold that I had to wear a jumper and socks just to stay warm. I reported this issue to reception and requested a heater for the second night. While a small heater was provided, it didn’t work. I returned to reception, and they gave me a replacement heater. Unfortunately, this heater was also too small to make any real difference, and I spent a second night unable to sleep properly because of the cold. I raised my concerns with reception, but my complaints were not addressed satisfactorily. This experience was far below the standard I expected, and I feel let down by both the facilities and the customer service.
Iwan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tanya, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Peter, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Wayne, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Unhappy
Long check in, hotel room had no heating was freezing cold, had to go to reception twice for a remote for tv and to ask for a heater, party going on in room facing and corridor stunk of smoke. Bangin on door hardly slept Terrible stay
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, friendly staff
Nice hotel, friendly staff, clean and tidy.
Austin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

piers, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Now charging for swim
Highlighting this as I missed it at the time of booking. they’ve started to charge to use the pool at £10 per head per dip. It’s too expensive for the quality of the facilities. Other hotels in the area have better pools and don’t charge. Means I won’t be booking here again as this was always the appeal of the place.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

We arrived at the hotel at 10.30pm with 2 children after a long car journey, and the first impression was no good as music was blasting from the hotel. We were then told that the room had been double booked and despite the fact we had prepaid there wasn’t a room available for a family. The original suggestion was that the children could sleep on the floor, which was later not on option and we were told we would need to find another hotel. After some discussion a room was found, I was originally thankful but quickly regretted this upon realising there room was very close to the wedding marquee and the music went on until 12pm. The children were unable to get to sleep. We were hoping for a relaxing stay, but this wasn’t the case. The pool was an additional £10 for 1 adult and 2 children. Breakfast was mediocre. The noise and room situation seems to be a regular occurrence but sadly the hotel does not seem to care enough to put this right. We’ve actually stayed here many times before but it’s gone down hill and we would stay elsewhere in future.
Laura, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 1-night trip
Verified Expedia guest review

6/10 Good

Swimming pool usage charge!!
Stay was good, we usually use this hotel as the kids love the swimming pool. - rooms need updating especially in the bathrooms - rooms need a deep clean still left over remanence from guests before. - The biggest blow was the £10per adult charge and £4.50 charge for children to enter the swimming pool- no previous information to tell you this or anywhere on the booking platform. if you your family visited 3x during the duration of your stay it was nearly cheaper to get a membership!!!!! - on another note we got charged £12 each (normal amount for ex guests even when staying at the hotel)- should have been refunded the difference) in future after staying here for many of years i think we would be better off at the Holiday inn where the swimming is free and the rooms are cleaner and modern.
Sabrina, 1-night family trip
Verified Hotels.com guest review