1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
What's nearby
Hanes Mall - 11 min walk - 1.0 km
Novant Health Forsyth Medical Center - 4 min drive - 2.7 km
Wake Forest University Baptist Medical Center - 6 min drive - 5.6 km
Benton Convention Center - 8 min drive - 8.6 km
Wake Forest University - 11 min drive - 10.0 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
Piedmont Triad Intl. Airport (GSO) - 32 min drive
Restaurants
Chick-fil-A - 10 min walk
Texas Roadhouse - 13 min walk
Golden Corral - 11 min walk
Starbucks - 16 min walk
Olive Garden - 11 min walk
About this property
Courtyard by Marriott Winston-Salem Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall offers a great location, putting you within a 15-minute walk of Hanes Mall. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
122 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
What to do
Water skiing
Golfing nearby
Working away
Business center
Meeting rooms
Conference space (1603 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Seasonal outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Special features
Dining
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 per person
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem
Frequently asked questions
Does Courtyard by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Courtyard by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard by Marriott Winston-Salem Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Courtyard by Marriott Winston-Salem Hanes Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Courtyard by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking.
What are the check-in and check-out times at Courtyard by Marriott Winston-Salem Hanes Mall?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
What is there to do at Courtyard by Marriott Winston-Salem Hanes Mall and nearby?
Have fun during the warmer months with activities such as water skiing. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Courtyard by Marriott Winston-Salem Hanes Mall?
Yes, The Bistro offers American cuisine.
What's the area around Courtyard by Marriott Winston-Salem Hanes Mall like?
Courtyard by Marriott Winston-Salem Hanes Mall is located a short 11-minute walk from Hanes Mall.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
Clean room
Nice reception and the employees were grateful for my patronage and the room was clean and adequate.
James
James, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
De'Shaud
De'Shaud, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Cedric
Cedric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Elena
Elena, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 12, 2024
Carpet was wet but the room was very clean!
Chuck
Chuck, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 11, 2024
Clean and Safe Stay in Winston-Salem
Was in a jam late at night passing through Winston-Salem and this Courtyard location fit us in even though they were packed due to a convention in town. Everyone was very nice and the room was clean. Our room was very close to the kitchen, and we smelled food quite a bit during our stay. This can't be helped, just suggest booking second floor if smells bother you. It just made us hungry.
Marc
Marc, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Nikki
Nikki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Keep up the great work!!
Stephanie
Stephanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Nice place to stay during AAU
Jamar
Jamar, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 26, 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Convenient
Ariel
Ariel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Everything was perfect.
Brandye
Brandye, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Good
MAO
MAO, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Aug 1, 2024
The shower was gross! The shower door was very tough to slide back and forth.The A/C unit didn’t work very well and had an awful smell. The room was stuffy. Half assed update to rooms, no attention to detail.
Robert
Robert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
monika
monika, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2024
Frederick
Frederick, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
Nickolas
Nickolas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 9, 2024
Nice
Nice quite good price
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 7, 2024
The main thing I didn’t like was that our whole hallway smelled like weed. I don’t care to smell it or have my children smell it. There also is NO SMOKING rule, so I don’t understand how smoking weed is acceptable. I hope they have to pay the fine for smoking in their room. Also, it is NOT legal to smoke weed in NC!!
Lee Ann
Lee Ann, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 24, 2024
Marilu
Marilu, 7-night trip
Verified Expedia guest review
2/10 Poor
Jun 24, 2024
Reginald
Reginald, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 21, 2024
Everything was fine except for the sun lounger(the ones we can lay down) only had 2. I think is too few