Novant Health Forsyth Medical Center - 3 min drive - 2.7 km
Wake Forest University Baptist Medical Center - 6 min drive - 6.2 km
Benton Convention Center - 8 min drive - 9.3 km
Old Salem - 8 min drive - 8.2 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
Piedmont Triad Intl. Airport (GSO) - 28 min drive
High Point Station - 24 min drive
Restaurants
McDonald's - 16 min walk
Chipotle Mexican Grill - 13 min walk
Texas Roadhouse - 3 min drive
Golden Corral - 3 min drive
Dave & Buster's - 16 min walk
About this property
Comfort Suites Hanes Mall
Comfort Suites Hanes Mall offers a great location, putting you within a 15-minute walk of Hanes Mall. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English, Hindi, Spanish
At a glance
Hotel size
80 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space (947 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Visual fire alarm
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 150.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 2 per accommodation, per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 23 to September 07
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Comfort Suites Hanes Mall offer free cancellation for a full refund?
Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Suites Hanes Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Hanes Mall?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Comfort Suites Hanes Mall and nearby?
Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Comfort Suites Hanes Mall like?
Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 13, 2024
Very nice stay
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2024
Rebekah F
Rebekah F, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Superb
From check in with Karen, a wonderfully clean room, superb breakfast it will definitely be a hotel id go back to and recommend. My only glitch was the bed being a bit hard but my husband loved it. Thank you for making it a memorable stay.
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Customer Service
Excellent customer service!
Julie
Julie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Customer Service
Excellent Customer Service from Rohan!
Julie
Julie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Great hotel and not bad drive to the convention center. It is beside an Outback and cross the road from Haynes Mall. Breakfast was really good. As well the rooms were nice and clean. Friendly staff. The only thing recommend when pulling in need a sign going to hotel it can be a bit confusing due to apartments in front of it.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Expectations met
Great venue-will definitely come back here on future family bisits
William A
William A, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Christina
Christina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Great stay the only thing I would complain about was the curtains need to be able to closed to much light coming in
laura
laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Patricia
Patricia, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
david
david, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
The stay was great we will definitely be back We did not like that the curtains did not close all the way and the street light lite up the room.
laura
laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Nice stay
Very nice hotel
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Gramgram
Very comfortable.
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Pool too cold.Heater no working.Otherwise all was good.
Charles
Charles, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2024
This was a spur of the moment stay as we needed a car repair for a damaged wheel.
Richard
Richard, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Pleasant night stay
Wayne F
Wayne F, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
4 nights of comfort!
The room was clean and bed was comfortable. Breakfast had good variety. Good location.