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Hotel de 4 estrellas en Rocky Mount con piscina al aire libre y restaurante
Precioso hotel, pasamos muy bien, habitaciones cómodas y limpias, buen servicio y solo…
jun. 30, 2017
Worst customer service
abr. 22, 2022
Esta propiedad informa que aplica las normas de higiene y desinfección del siguiente organismo o protocolo: CleanStay (Hilton).
Recuerda: acumula 10 sellos y recibe una noche de recompensa*
Esta propiedad informa que actualmente aplica medidas de limpieza adicional y seguridad de los huéspedes.
Las instalaciones se limpian con desinfectante; las superficies que más se usan se limpian con desinfectante entre las estadías; y las sábanas y toallas se lavan a una temperatura de al menos 60 °C.
Hay equipos de protección personal disponibles para los huéspedes, como cubrebocas y guantes.
Se implementan medidas de distanciamiento social; el personal usa equipos de protección; el personal atiende detrás de paneles de acrílico en las principales áreas de contacto; se controla la temperatura del personal de manera periódica; se ofrece desinfectante para manos a los huéspedes; y los cubrebocas son obligatorios en las áreas compartidas.
Es posible hacer el check-in sin contacto y el check-out sin contacto.
Hay opciones disponibles de alimentos envueltos por separado para el desayuno y el almuerzo.
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: CleanStay (Hilton).
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente a la propiedad, utilizando los datos de contacto que figuran en la confirmación de la reservación.
Para la tranquilidad de los huéspedes, la propiedad cuenta con detector de humo.
Esta propiedad ofrece hospedaje a personas de todas las orientaciones sexuales e identidades de género (LGBTQ friendly).
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.
Esta propiedad acepta tarjetas de crédito principales, tarjetas de débito y efectivo.
*Consulta las políticas y los cargos para conocer los detalles adicionales y los cargos extras
The room was clean, the furniture worn, the bed was comfortable, the shower was great. The service (or lack thereof) was the major problem. The person at the check-in blamed the problem on the fact that i booked the room via a 3rd party (hotels.com.) I wasn't buying what she was selling.
Brian, Viaje familiar de 1 noche, mar. 17, 2022
Comentario auténtico de un huésped de Hotels.com
This hotel is worn and dingy. In need of a full update. Bed was comfy and bedding clean and nice. There is a sign that they will be updating the common spaces soon but the rooms need it worse.
Nicole, Viaje familiar de 1 noche, mar. 12, 2022
Comentario auténtico de un huésped de Hotels.com
Very small room something I would expect at Red Roof
Barry, Viaje de 1 noche, feb. 28, 2022
Comentario auténtico de un huésped de Hotels.com
The condition of the hotel is disappointing for a DoubleTree. It is old, has stains on carpet and furniture, and is just terrible for a DoubleTee. The sofa was dirty from wear and age, the carpets were old and stained, the property is dated from the 1970s. Moreover, the didnt even have breakfast. They put on a piece of paper breakfast at Texas Longhorn Steak House! Who wants to go there for breakfast and pay those prices??? You could not even offer a bagel or a banana? Are you that cheap??? Ive stayed at 1 star motels that offered a hard boiled egg and a piece of bread. They didnt even offer that. Oh I forgot, they offered a cookie. A COOKIE, are you serious????? The room seemed clean but my assessment is suspect considering how run down the property was. THIS IS NOT WHAT DOUBLETREE IS SUPPOSED TO BE ABOUT!! Ive stayed at many and this one is, by far, the only one that is at the bottom and equal to a 1 star hotel. SHAME ON YOU! Spend the money and update your property. You cant do a deep cleaning because the dirt and grime over the years are embedded into the carpet and fabric of the furniture. The good. Convenient parking and the friendly professional staff. They were on a par with what I expect from DoubleTree. Everything else, left me wanting. As an aside, this might well be an end result of Wyndham buying them. Under Wyndham many non-Wyndham brands are in disrepair. I have found that only the properties actually named Wyndham are good. Now DoubleTree, A shame!
William, Viaje de 1 noche, feb. 22, 2022
Comentario auténtico de un huésped de Hotels.com
Bathroom had dirty toilet seat. Old seat and dirty
Chris, Viaje familiar de 1 noche, feb. 20, 2022
Comentario auténtico de un huésped de Hotels.com
Convenient to I95. Restaurant on premises
Bonita, Viaje en pareja de 1 noche, feb. 17, 2022
Comentario auténtico de un huésped de Expedia
I was surprised to find a large hole in the wall. I asked to be moved to another room to ensure I wasn’t charged for damages. To my surprise the new room also had a hole in the wall. I was very disappointed for the amount they charge for the room. On a positive note, the bed was very comfortable.
Yolanda, Viaje familiar de 1 noche, feb. 11, 2022
Comentario auténtico de un huésped de Hotels.com
Staff wete amazing, incredibly friendly and very helpful!! Loved having a restaurant and bar right downstairs. Very convenient to I-95
Tara, Viaje familiar de 1 noche, feb. 10, 2022
Comentario auténtico de un huésped de Hotels.com
Horrible!Water main had broken in town during our stay & water was brown - pressure was low.When I asked for some bottled water to brush my teeth because the water was brown ,the woman at check in charged me $2.50 a bottle.They was no complimentary water or coffee in the room.When we first entered our room,bathroom sink wouldn’t drain.Stopper was disconnected & stuck.No Wi-fi,wouldn’t connect even with password.Then to top it all Bathroom ceiling was leaking a lot leaving a puddle on the floor & bathtub.Doubletree is known for their cookies.We had to ask for them & they were rock hard.Very surprised how things are run there.Hilton should definitely check out this hotel.Definitely will not be back ever.
Viaje de 1 noche, feb. 6, 2022
Comentario auténtico de un huésped de Hotels.com
Great hotel, staff is extremely pleasant and attentive. Would definitely recommend this hotel!!!!
Will, Viaje familiar de 2 noches, feb. 4, 2022
Comentario auténtico de un huésped de Expedia