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Auténtico Hotel

3.0 star property
Hotel with outdoor pool, near Sabana Park

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Photo gallery for Auténtico Hotel

Outdoor pool, open 6 AM to 9 PM, free cabanas, sun loungers
Reception
Bar (on property)
In-room safe, individually decorated, desk, laptop workspace
Reception
In the heart of Merced, Auténtico Hotel offers a tranquil retreat with breakfast buffet, a lush garden, and an inviting pool with free cabanas. Unwind at Mastico restaurant or take in the views from the terrace. With high-speed WiFi and laundry facilities on site, guests praise this hotel for its helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $116
includes taxes & fees
$103 per night
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | View from room

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Ceiling fan
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

City view from property

Parque del Lago Boutique Hotel

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, (776)
The price is $138
includes taxes & fees
$122 per night
Mar 11 - Mar 12
Parque del Lago Boutique Hotel
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About the neighborhood

Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0

What's nearby

  • Sabana Park - 6 min walk - 0.6 km
  • Museum of Costa Rican Art - 7 min walk - 0.6 km
  • Parque La Sabana - 8 min walk - 0.7 km
  • National Stadium of Costa Rica - 15 min walk - 1.3 km
  • Estadio Nacional - 16 min walk - 1.4 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 15 min drive
  • Juan Santamaria Intl. Airport (SJO) - 22 min drive
  • San Jose Contraloria Station - 15 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Soda Tapia - ‬6 min walk
  • ‪RostiPollos - ‬7 min walk
  • ‪Fuji - ‬7 min walk
  • ‪Teriyaki - ‬7 min walk
  • ‪Subway - ‬5 min walk

About this property

Auténtico Hotel

Auténtico Hotel is just 3.9 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 81 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guestrooms can be used for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Is there a pool at Auténtico Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.

Are pets allowed at Auténtico Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Auténtico Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Auténtico Hotel?

Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.

What are the check-in and check-out times at Auténtico Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Auténtico Hotel?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min drive) and Casino Fiesta Heredia (10-min drive) are both nearby.

What is there to do at Auténtico Hotel and nearby?

Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Auténtico Hotel?

Yes, Mastico offers garden views.

What's the area around Auténtico Hotel like?

Auténtico Hotel is in Merced, a short 6-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica.

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Auténtico Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice room, reasonably priced. Very nice bar, restaurant and pool area. Very friendly staff.
Andrew, 1-night trip

10/10 Exceptional

Quite clean and functional. Good supply of hot water in the shower. Staff was friendly and professional, and quite accommodating as I had an early morning flight so they ordered for me a bag breakfast to eat at checkout.
Louis, 1-night trip

10/10 Exceptional

Good location closer to the airport. Great food for buffet breakfast and for dinner.
Robert, 8-night trip

10/10 Exceptional

The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Andrea, 1-night trip

8/10 Very good

Convenient location near to downtown
Patricia, 2-night trip

10/10 Exceptional

Nice place to stay if you get in late to the airpo
Great quiet hotel close to Sabana
Richard T, 1-night trip

8/10 Very good

convenient location. Friendly staff.
Eric, 1-night trip

10/10 Exceptional

It was nice
Mary, 2-night trip

8/10 Very good

Comfortable hotel. Rooms and beds are comfortable Street noise.
Don, 1-night trip

8/10 Very good

Good location. Easy access to airport and downtown and grocery store. Graffiti on the area outside my window.
Susan, 2-night trip

10/10 Exceptional

Hotel and restaurant staff delivered excellent customer services. Room was nicely appointed, facing the pool, so quiet and safe.
Mary, 1-night trip

8/10 Very good

Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Alvaro, 1-night trip

10/10 Exceptional

I really liked the cleanliness
Karen, 1-night trip

10/10 Exceptional

Thank you Joseph
We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Wolfgang, 1-night trip

10/10 Exceptional

Great stay- very pleasant people. Helpful, despite late check-in. Clean. Wonderful to be here.
1-night trip

8/10 Very good

Helpful staff. Nice atmosphere. Reliable support
Helen, 1-night trip

8/10 Very good

Good price and friendly service. Less than $5 to get to the centre by taxi.
Richard, 1-night trip

6/10 Good

We liked the property, just very noisy with large groups of kids staying at the same time.

8/10 Very good

Property itself if very nice - fresh, light, airy, organized around a charming swimming pool; restaurants pleasant, food quite tasty and reliable. Only drawback - in the middle of a semi deserted area of abandoned apartment buildings, commercial buildings. Safe enough during the day - just slightly depressing and no place to walk
Isabella, 1-night trip

8/10 Very good

Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
DEBORAH, 1-night trip

10/10 Exceptional

Noisy in our room. Loud music as played around the pool area from mid afternoon until after 10pm could be heard in our room. People sitting around pool area could be heard late into the night. Friendly and helpful staff. Good breakfast.
Richard, 2-night trip

10/10 Exceptional

Attentive staff… no staff shortage! Staff helpful and friendly! Breakfast very good! Noise in halls… doors slamming, kids running and screaming but we know that can’t always be controlled at all times. However, overall a comfortable stay and would stay here again!

4/10 Fair

Towels were falling apart and old
Debbie, 1-night trip

8/10 Very good

Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards. Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old. Overall, good hotel, but these small details prevent from taking it up a notch. PS - Is non-refundable, so if your plans change, must be willing to take the hit.
farron, 1-night trip

8/10 Very good

Good and quiet
Hotel was nice and definitely offered good value for money. Breakfast was somewhat inconsistent from day to day, but good overall. Staff were very friendly and helpful, offering recommendations for drinks and transport. The location isn't ideal if you're on foot as the nearby roads are quite busy and don't always have traffic signals to allow for pedestrian crossing. That being said, Ubers were always around and inexpensive to get to the downtown centre. The hotel being slightly outside of downtown made it quiet, which was a plus.
Heather, 2-night trip

General property information

Travelers Say
"A very clean hotel with a lovely pool and outside space, friendly staff and a great breakfast."
Reasons to Book
Outdoor Pool
Check-In Time
2:00 PM
Check-Out Time
12:00 PM