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Pentstudio West Lake Hanoi

4.0 star property
Hotel with indoor pool, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pentstudio West Lake Hanoi

LCD TV
Exterior
Executive Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Premier Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Gym
  • Pet friendly
  • Spa
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
Feel at home
  • Free cribs/infant beds
  • Playground on site
  • Kitchenette
  • Separate dining area
  • Daily housekeeping
  • Washer/dryer
The price is $116
includes taxes & fees
$107 per night
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Loft, 1 Bedroom

Deluxe Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Loft, 1 Bedroom

Executive Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Executive Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft, 1 Bedroom

Premier Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premier Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 980 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Loft, 2 Bedrooms

Premier Loft, 2 Bedrooms | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Premier Loft, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
LCD TV
Washer/dryer
2 bedrooms
  • 1894 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Outdoor pool

L7 WEST LAKE HANOI BY LOTTE

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (181)
The price is $104
includes taxes & fees
$96 per night
Dec 13 - Dec 14
L7 WEST LAKE HANOI BY LOTTE
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About the neighborhood

Map
699 Lac Long Quan Street, Hanoi, 10000

What's nearby

  • Lotte Mall Tay Ho - 6 min walk - 0.5 km
  • Ho Tay Water Park - 12 min walk - 1.1 km
  • West Lake - 13 min walk - 1.1 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.5 km
  • Hoan Kiem Lake - 8 min drive - 8.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 20 min drive
  • Hanoi Railway Station - 23 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪ABC Coffee Roasters - ‬7 min walk
  • ‪The Greek Taverna - ‬7 min walk
  • ‪Anh Hoa Restaurant - ‬10 min walk
  • ‪Jewel Diner - ‬8 min walk

About this property

Pentstudio West Lake Hanoi

At Pentstudio West Lake Hanoi, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights.

Languages

English, Vietnamese

At a glance

Hotel size

  • 151 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 total, up to 22 lbs per pet)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Playground

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Madam Sen - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 195000 per person
  • Airport shuttle service is offered for an extra charge of VND 867000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 940000.0 per night

Pets

  • Pets are allowed for an extra charge of VND 577500 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Pentstudio West Hanoi Hanoi
Pentstudio West Lake Hanoi Hotel
Pentstudio West Lake Hanoi Hanoi
Pentstudio West Lake Hanoi Hotel Hanoi

Frequently asked questions

Is there a pool at Pentstudio West Lake Hanoi?
Yes, there's an indoor pool.
Are pets allowed at Pentstudio West Lake Hanoi?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of VND 577500 per pet, per night.
Is parking offered on site at Pentstudio West Lake Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by Pentstudio West Lake Hanoi?
Yes, an airport shuttle is available. The charge is VND 867000 per vehicle one-way.
What are the check-in and check-out times at Pentstudio West Lake Hanoi?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pentstudio West Lake Hanoi and nearby?
Pentstudio West Lake Hanoi has an indoor pool and a 24-hour fitness center, as well as spa services.
Does Pentstudio West Lake Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
What's the area around Pentstudio West Lake Hanoi like?
Pentstudio West Lake Hanoi is a short 13-minute walk from West Lake and 6 minutes' walk from Lotte Mall Tay Ho.

Reviews

8.4

Very Good

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing
Tariena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Jatinder, 8-night trip
Verified Expedia guest review

4/10 Fair

Jung Hyun, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A great location to be close enough to the heart of Hanoi but far enough out to enjoy some peace! A beautiful location in a beautiful city with plenty of room to spread out and relax.
Verified Expedia guest review

10/10 Exceptional

It is a new property with large glass windows that let in a lot of light. I stayed in a studio with a loft on an upper floor, and it was a pleasant experience due to the view of the city below. The studio has a tall ceiling, which made it an airy and open space. The kitchen was useful, because I could do some light cooking, and gave it a more home-y experience. The one concern I did have was accessibility. One needs to climb a tall staircase to get up to the loft. Therefore, I would not recommend it to an elderly or disabled person.
Verified Expedia guest review

8/10 Very Good

Spacious suites
My colleague and I stayed here in separate suites for a business trip. I'm not sure I've ever had a more spacious suite anywhere! I loved that they provided a massive jug of water on arrival, so you aren't nickel and dimed for little water bottles. In-suite laundry and a beautiful bathroom rounded out the experience. The restaurant is good, but a bit pricy with limited hours. Customer service is lacking. As a business traveler, I will consider other options in the future due to their inflexibility and leaning on "policy" as an excuse. Most visitors like to stay in the Old Quarter of Hanoi, but we loved walking to the West Lake area for cafes, art, and culture.
8-night business trip
Verified Hotels.com guest review

2/10 Poor

anh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderfully managed property that worked out well in a pinch for my wife and me when our flight was cancelled. Staff was very courteous and accomodating. The rooms were very spacious and clean.
Douglas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Superrrrrrrrrrrrrrrrrr
Ratchanon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

昨年もお世話になりとても素晴らしかったのでリピートです。
HIROSHI, 5-night trip
Verified Expedia guest review

10/10 Exceptional

가격 대비 최고!
가격 대비 매우 훌륭해요!
HANKYU, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carl Mikael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

どのstaffも感じがよく快適に9日間を過ごせました。
Verified Expedia guest review

2/10 Poor

UNI MILK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

おしゃれな設備です。
Nobuaki, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

DEOG JU, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room is clean and the amenities are well prepared. But the swimming pool was closed during the stay. I don’t know if it was because of the virus or not. Without that, everything is great.
4-night trip with friends
Verified Expedia guest review