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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
City-center Ben Lomond hotel with outdoor pool

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Lobby
Breakfast area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Wedding services
Feel at home
  • Children stay free
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The price is $99
includes taxes & fees
$85 per night
Jan 27 - Jan 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Sofa bed
Blackout drapes/curtains
Eco-friendly toiletries
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

The Historic Brookdale Lodge, Santa Cruz Mountains

Pet friendly
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (777)
The price is $125
includes taxes & fees
$109 per night
Jan 27 - Jan 28
The Historic Brookdale Lodge, Santa Cruz Mountains
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About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive
  • Roaring Camp Railroads - 11 min drive
  • Santa Cruz Wharf - 20 min drive
  • Santa Cruz Beach Boardwalk - 21 min drive
  • Mystery Spot - 23 min drive

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 38 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
  • San Carlos, CA (SQL) - 66 min drive
  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?
Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?
Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Quality Inn & Suites, Santa Cruz Mountains like?
Quality Inn & Suites, Santa Cruz Mountains is located by the river. Popular attractions include Monterey Bay, which is 23 minutes away by car.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.
Kimberli, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
3-night trip
Verified Hotels.com guest review

6/10 Good

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a beautiful property amonst the redwoods and so close to Santa Cruz. When I went to check in, the host genuinely seemed happy to see me as he greeted me with an enthusiastic hello. Everything here has been wonderful. There is even a restaurant a short walk up the street that played live music. The only drawback would be that they only have sheer curtains for privacy instead of thick drapes. They need to put those in. People dont want to be watched from outside with the lights on.
Veronica, 1-night trip
Verified Expedia guest review

8/10 Very Good

The staff tried very hard to accommodate us. The room was ok, though the entire facility was aging. We found out from a restaurant barkeep that they used the motel to house people who drank too much. I could believe that. But the price we paid was pretty stiff despite it being off-season for most visitors.
Verified Expedia guest review

8/10 Very Good

Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Olivia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location in a nice little town
Devin, 2-night trip
Verified Expedia guest review

8/10 Very Good

The guy at the front desk was friendly and gave great travel recommendations. The location was fabulous for hiking and adventure. The area was cute, safe and comfortable.
Jessica, 1-night trip
Verified Expedia guest review

8/10 Very Good

Nancy, 1-night trip
Verified Expedia guest review

6/10 Good

Penny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and safe
Jeffrey, 1-night trip
Verified Expedia guest review

2/10 Poor

Roy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Senqiao, 1-night trip
Verified Expedia guest review

8/10 Very Good

The motel is dated and needs a little sprucing up. The room was fine but security lock on the door was broken, there was mold on the window sill, the cabinet below the little fridge was disintegrating from being wet and was disgusting looking. We had to plug in the cable box in order to watch the TV. The price was cheap enough so we didn't expect anything fantastic and it suited our purpose.
Lorene, 2-night romance trip
Verified Expedia guest review

6/10 Good

The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Michelle, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice enough. It was close to Roaring camp for a music festival.
Nancy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ok place
Stuart, 5-night trip
Verified Expedia guest review

4/10 Fair

Not much for the price
The bed seemed more like a queen (not king), air conditioning fan loud, walls thin & could hear neighbors talking, shower basic w/old tile, carpeting old, breakfast sparse w/white bread toast (no bagels or nice bread, no danishes)… I’ve stayed at nicer Quality Inns.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nestled against the giant redwood trees, and a castle in view, this hotel ambiance was totally enchanting. One of the most quiet places we've stayed with a very nice room, closet to hang clothes, iron, ironing board, micro, refrigerator. What more could we ask for? The staff are genuinely kind and go out of their way to help you. Very convenient to Hwy 1 and other towns. We liked being not downtown with heavier traffic, but close enough (approx. 25 minutes) to the Santa Cruz Wharf and boardwalk. We will be back to stay!! Love this place
Joseph, 4-night romance trip
Verified Expedia guest review

6/10 Good

Allison, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Grayce, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!
Kristin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Carly, 2-night trip
Verified Expedia guest review

General property information

Travelers Say
"Friendly staff and a beautiful pool area with flower garden."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM