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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
City-center Ben Lomond hotel with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Outdoor pool
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Lobby
Breakfast area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Wedding services
Feel at home
  • Children stay free
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The price is $73
includes taxes & fees
$61 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Sofa bed - king
Blackout drapes/curtains
Hair dryer
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Sofa bed - king
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Sofa bed - king
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Sofa bed - king
Blackout drapes/curtains
Hair dryer
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

The Historic Brookdale Lodge, Santa Cruz Mountains

Pet friendly
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (760)
The price is $118
includes taxes & fees
$103 per night
Nov 24 - Nov 25
The Historic Brookdale Lodge, Santa Cruz Mountains
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About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 8 min drive - 6.0 km
  • Roaring Camp Railroads - 11 min drive - 7.2 km
  • Ocean Street - 17 min drive - 17.6 km
  • Santa Cruz Beach Boardwalk - 21 min drive - 18.6 km
  • Mystery Spot - 23 min drive - 19.1 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 38 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
  • San Carlos, CA (SQL) - 66 min drive
  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?
Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?
Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Quality Inn & Suites, Santa Cruz Mountains like?
Quality Inn & Suites, Santa Cruz Mountains is located by the river. Popular attractions include Monterey Bay, which is 23 minutes away by car.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
3-night trip
Verified Hotels.com guest review

6/10 Good

way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olivia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Penny, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not much for the price
The bed seemed more like a queen (not king), air conditioning fan loud, walls thin & could hear neighbors talking, shower basic w/old tile, carpeting old, breakfast sparse w/white bread toast (no bagels or nice bread, no danishes)… I’ve stayed at nicer Quality Inns.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nestled against the giant redwood trees, and a castle in view, this hotel ambiance was totally enchanting. One of the most quiet places we've stayed with a very nice room, closet to hang clothes, iron, ironing board, micro, refrigerator. What more could we ask for? The staff are genuinely kind and go out of their way to help you. Very convenient to Hwy 1 and other towns. We liked being not downtown with heavier traffic, but close enough (approx. 25 minutes) to the Santa Cruz Wharf and boardwalk. We will be back to stay!! Love this place
Joseph, 4-night romance trip
Verified Expedia guest review

6/10 Good

Allison, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Grayce, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!
Kristin, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Carly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

When we checked in the lady at office was very pleasant. She said that we would have to be on the 2nd floor because all rooms were booked on first floor. I explained how it’s hard for me to go upstairs and I did request first floor when I booked. She was so understanding and was able to move us to first floor. She went out of her way to be so helpful. It was only myself and my granddaughter. I felt very safe here and had a wonderful relaxing 3 days in the redwoods. Thank you, we definitely will vacation here again.
Debbie, 3-night family trip
Verified Travelocity guest review

10/10 Exceptional

In a very quiet setting down a winding road
debora, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.
Rick, 1-night family trip
Verified Expedia guest review

8/10 Very Good

nice cozy place to stay, may miss it due to maps at hotels.com places it across the street. breakfast was a bit lack luster. lack of items, towards the last hour of service. Not sure of early morning quantities, but was not impressed.
Joe, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Those are a little on the smaller side but really clean and the staff are great.
ERIC, 1-night trip
Verified Travelocity guest review

8/10 Very Good

Been there 3x enjoy the place. Cleaning crew is lacking, needs new drapes, drains in both shower and sink were slow, backing up, I personally with spouse hand wiped the door knobs and sink surface,ick. Advised the management of the lacking areas. It was quiet, cool, the area safe. So Quaulity Inn, spend some money you cheap skates, or we will book elsewhere.
Ernest V, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very clean, some things were a little worn out, but fantastic for your money. Very happy with everything. Highly recommend them.
Cynthia, 2-night family trip
Verified Expedia guest review

6/10 Good

Maria, 1-night trip
Verified Expedia guest review

6/10 Good

The blinds in room were paper thin and the excessive light without blinds or curtains was unbearable for sleeping.
Donna, 1-night family trip
Verified Expedia guest review

6/10 Good

Beautiful area. Hotel was not fully equipped and maintained well. Staff was very friendly.
Marianne, 2-night trip
Verified Expedia guest review

6/10 Good

Property is surrounded by beautiful redwoods. It’s on a main road and the staff is very polite and accommodating however, they lacked supplies, the breakfast lacked healthy choices.
Marianne, 1-night trip
Verified Expedia guest review

6/10 Good

Carpet was cleaned just before we arrived. This resulted in the room smelling of wet carpet and chemicals. Not very pleasant. Staff was very friendly.
Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods. Couldn't ask for more.
Lupe, 1-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"Friendly staff and a beautiful pool area with flower garden."
Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM