36-93 Calle del Cuartel, Cartagena, Bolívar, 130001
What's nearby
Walls of Cartagena - 3 min walk - 0.3 km
Bolivar Square - 4 min walk - 0.4 km
Clock Tower - 5 min walk - 0.5 km
Cartagena de Indias Convention Center - 11 min walk - 0.9 km
San Felipe de Barajas Castle - 4 min drive - 3.3 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 15 min drive
Restaurants
La Esquina del pan de Bono - 2 min walk
Buena Vida - 2 min walk
Cafe La Manchuria - 1 min walk
Juan Valdez Café - 2 min walk
Espiritu Santo Restaurante - 2 min walk
About this property
Casa Bugó
Casa Bugó features a rooftop terrace and puts you within a 5-minute walk of Clock Tower. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with deep-tissue massages. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Shared microwave
Shared refrigerator
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Television in common areas
An outdoor pool
Designer stores on site
Full-service spa
Reception hall
Room amenities
Be entertained
22-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
State tax ID - 901188050
Also known as
CASA BUGÓ Hotel Cartagena
CASA BUGÓ Hotel
CASA BUGÓ Cartagena
Casa Bugó Hotel
Casa Bugó Cartagena
Casa Bugó Hotel Cartagena
Frequently asked questions
Does Casa Bugó offer free cancellation for a full refund?
Yes, Casa Bugó does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Bugó?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Casa Bugó?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Casa Bugó?
Sorry, there's no onsite parking at Casa Bugó.
What are the check-in and check-out times at Casa Bugó?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Casa Bugó?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Casa Bugó and nearby?
Casa Bugó has a spa and an outdoor pool, as well as a garden.
What's the area around Casa Bugó like?
Casa Bugó is a short 5-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Jul 22, 2024
Small rooms. Nothing like the pictures on hotels.com.
Zobhayd
Zobhayd, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
Kiel Michael
Kiel Michael, 1-night trip
Verified Expedia guest review
2/10 Poor
Nov 24, 2023
PABLO
PABLO, 1-night trip
Verified Orbitz guest review
4/10 Fair
Nov 24, 2023
Dust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
Usha Barwale
Usha Barwale, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2023
Great shower, lots of character, high ceilings on top floor.
Robert
Robert, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2023
Great hotel!
It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
Dwan
Dwan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2023
Dwayne
Dwayne, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 13, 2023
Beautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
EDGAR
EDGAR, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 26, 2022
Great location
Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
Tijuana
Tijuana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2022
Dorien
Dorien, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2022
I highly recommend Casa Bugo! Amazing staff.
Anthony
Anthony, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Mar 29, 2022
Amazing … the staff .. breakfast was a plus and sooo clean
ANAMARIA
ANAMARIA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2022
Beautiful hotel, great location and amazing food, the bathroom was my favourite part
Miguel Arturo
Miguel Arturo, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 6, 2020
Lovely stay!
So beautiful and staff very helpful!
Lavinia
Lavinia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2020
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 26, 2020
Valentin
Valentin, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 12, 2020
Carlos
Carlos, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2020
Beatifull edification, Colonial Style, Breakfast Excellent and such nice people helping Directly every single Day , I recommended Big Time
Manny
Manny, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 9, 2019
Great place
Great location and super service staff. Will definitely return.
Hernan
Hernan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2019
Nicely redone, old home to provide a quaint lodge
Shower water not as warm as I would’ve liked, but Cartagena is always warm.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2019
Beautiful boutique hotel in the city of Cartagena
Loved this charming boutique hotel. Great location, easy to get to and very close to all the crazy touristy stuff going on in Cartagena without any major noise or disturbances. Very spacious room, wonderful staff. A must go and definite return address.
Michel
Michel, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2019
Rik
Rik, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2019
The hotel was really cute, clean and unique. The staff was really helpful. I loved the decor. The soaps were great! Breakfast was included and it was great! Room was spacious. Overall, great visit.
Sabrina
Sabrina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 23, 2019
The staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance to everything.