"No vacation is perfect but this came pretty close! If you want to have a relaxing vacation I would recommend Hyatt Vivid Playa.
Pros: Clean facilities, lots of daily activities and options for dining.
- We had the chance to try all the restaurants (Pelicanos was our favourite). Met lots of kind and wonderful staff (Very thankful to Antonio from La Casona/Chefs plate, Maximillian from Pelicanos, Sergio from Dolma for their waiting service and for ensuring modifications for dietary allergies, thank you to Laura at concerige and Teresa at the spa as well).
- The view was so lovely everyday, tons of space to walk around, looking at all the decor, plants, wildlife and along the beach.
- Rooms were large, constantly restocked and cleaned
- Very organized and detail information on their shuttle system prior to even arriving
Cons: Approached by timeshare, slow room service for food, not enough hooks to hang clothes
- on our first few days we were exploring the resort but were approached by timeshare listed as "guest services/info", we didn't realize until after the fact what it was and were not interested so we did not attend the presentation. It was a huge turn off as we were afraid we would have to be dealing with any harassment throughout the stay or if any other services we thought were going to be helpful were just going to be another timeshare attempt.
- we ordered room service twice, the 1st time we had no issues but 2nd seemed it was forgotten until we called 2 hrs later"
