6/10 Bueno
29 de enero de 2025
Disappointed
Our 2nd visit to this hotel and sadly our last. The first time we stayed we had a couple of issues however overall it was ok, however unfortunately this time we felt let down. The room had a bad odour and was dirty with stains on the carpet and curtains. The tiled floor grout in the bathroom was dirty and in desperate need of a clean or re-grouting. There was a big dent in the wall behind our bed as if something had been thrown at it. The bed was uncomfortable and definitely not the queen size bed we was expecting. We noticed on the floor that we were staying that someone had trod in something that looked like dog mess and had wiped there shoe on the carpet by the lift entrance. This was there from 11 am on the Saturday and still there Sunday morning when we went for breakfast. The staff were friendly and helpful but the lounge area by the bar was again dirty. The corner sofas were completely covered in food and drinks stains. The ceiling above the bar area had obviously has a leak or something that had stained the ceiling and was in need of a lick of paint. So I’m sorry but at £130 a night there’s plenty of other options in Blackpool and I for one will be taking them up. Overall it’s a definite no for me for the Hampton by Hilton 4/10
Adrian
Adrian, se hospedó 2 noches con familiares
Opinión verificada de un huésped de Hotels.com