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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Unwind with a massage treatment room or stroll through the serene Japanese garden before enjoying international cuisine at one of five restaurants.

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Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Sun-kissed beach wedding setup with rustic wooden chairs and a 'LOVE' sign. | Ocean Maya Royale All Inclusive Adults Only
Luxurious living room with a flat-screen TV, elegant white sofa, and a stylish coffee table. Perfect for relaxation and entertainment. | Ocean Maya Royale All Inclusive Adults Only
Sun-kissed beach beds await under elegant canopies, offering a serene escape by the sea. | Ocean Maya Royale All Inclusive Adults Only
A luxurious bedroom with a large bed, elegant blue headboard, and a modern art piece on the wall. The room features a spacious balcony with a view of a lush garden. | Ocean Maya Royale All Inclusive Adults Only
Sun-drenched poolside retreat with palm trees and ocean views. | Ocean Maya Royale All Inclusive Adults Only
Escape to Ocean Maya Royale All Inclusive Adults Only, an oasis in Riviera Maya. Relax on the pristine white sand beach or indulge in rejuvenating treatments at Despacio Spa Centre. With five restaurants serving international cuisine, activities like volleyball and a Japanese garden nearby, this luxurious retreat offers something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $414
includes taxes & fees
$414 per night
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | Minibar, in-room safe, desk, blackout drapes

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All inclusive

All-inclusive room rates at Ocean Maya Royale All Inclusive Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?

Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Maya Royale All Inclusive Adults Only?

Yes, there are 2 outdoor pools.

Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Ocean Maya Royale All Inclusive Adults Only?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?

Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ocean Maya Royale All Inclusive Adults Only like?

Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Quinta Avenida, which is 12 minutes away by car. Travelers give top marks for the property's prime location.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mark, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Shaila, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Olga L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 4-night trip
Verified Expedia guest review

6/10 Good

Rogelio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely loved this resort! From the moment we arrived, I knew I had made the right choose. The staff was so welcoming! The grounds were so beautifully maintained! I loved my room and location! We enjoyed the food options and themed dinner options. Lots of fun activities! I’m so very excited to return here again!
Cindy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I've been to this property twice and it hasn't disappoint! It's a beautiful hotel, pool is cleaned and beach is close by. You can walk the strip of the beach as well. The staff is nice. Entertainment is good. The atmosphere is just amazing. I will definitely recommend and I will go here again!
Martine, 3-night trip
Verified Expedia guest review

8/10 Very Good

Everything was great. The staff was friendly and responsive. The food was delicious and fresh. If we talk about the minuses, then for several days the electricity was cut off. This created problems, as the air conditioner stopped working and it was impossible to charge the phone. I don't think it was the hotel's fault, since the power went out in neighboring hotels as well.
Mikhail, 7-night trip
Verified Orbitz guest review

10/10 Exceptional

Our stay at the Ocean Maya Royale was lovely! We came for our honeymoon and stayed in the honeymoon suite. Our butler Fabian was exceptional and made sure every need was taken care of. Well worth every penny!
Kayla, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Jesus, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Loved our stay at ocean maya royale, amazing resort with awesome friendly and helpful staff. Kendall the entertainment guy was incredible and so happy. We recommend this resort to anybody who is looking for a small cozy but fun atmosphere.
James, 7-night trip
Verified Expedia guest review

10/10 Exceptional

My wife and my daughter and her husband had a complete blast!!! The rooms were nice the wild life pretty cool! Activities at the pool were so much fun! I can’t name all the staff because they all went above and beyond! Bartenders are A 5 stars all the way!!
Alyssa, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

That in morning they had dump trucks backing up around building 7 and it would wake us up every morning
Gary Joe, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Honestly i don’t know how this was rated a 4.5 star property. I’d rate it closer to a 3 star. There were so many rules for all the different levels of “privilege”….where we could eat, what we could order, limit how much we can order on room service. Room: it was a fine room, the bed was hard, the linens were disappointing with a thin fleece blanket sandwiched between two sheets hardly keeping us warm.cleaning services were good. Dining: buffet was rather disappointing with low quality food and not a big selection nor did it change day to day. Staff was friendly however all serving area were not staffed sufficiently, buffet area had one cook manning 4 serving stations making the wait for food at 10 minutes regardless of breakfast, lunch or dinner service. Specialty restaurants were great, no complaints there. Room service is limited to one item per person. Pool/beach: great areas however extremely annoying how many people were bugging you to spend money on jet skis or massages…and not meaning the random people walking across selling stuff as expected, this was hotel staff at the beach hut and the activity hut trying to constantly sell you activities or massages…probably 10 times a day we were asked. Pool/beach bar/services: dismal, just like the buffet understaffed often waiting 15 min for a drink because there was one bartender. Maybe 2 out of the 7 days there were servers walking around taking orders. Entertainment: not great, music levels were ear busting.
Verified Travelocity guest review

6/10 Good

Maria, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great place with great staff. Enjoyed our stay and their hospitality
Syed Murtaza, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kevin Chi-Ken, 4-night trip
Verified Expedia guest review

8/10 Very Good

jill marie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We liked to stay there
Aleksandr, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lydia, 3-night trip
Verified Expedia guest review

6/10 Good

The beach was great. Didn’t like that as an adult only resort you couldn’t smoke, you had to go outside by the curb or by ocean. However people could vape any where
Leonel, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Eric, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very small sports bar. Pool table and other bar type games were not in sports bar. Certainly ample space for a large location.
John, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Definitely not as many staff working as there were on our previous trip so sitting at the beach or pool you are not getting much service as far as drinks. The restaurants were good or room was good. Everything was clean it just tell that they definitely cut back the service isn't what it used to be. I've stayed at this property twice and I don't think I would go with her time
Teresa, 8-night family trip
Verified Expedia guest review

General property information

Travelers Say
"We really enjoyed the 2 large pools and swimming up bar."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM