This was my friends' and my first time visiting Japan, and we chose this hotel for its location near train stations and close proximity to Akihabara, which we were excited to explore. From the moment we arrived, the staff were welcoming and helpful. Despite our exhaustion from the flight and being a little shy, they patiently guided me through the check-in process, explained how to access the building after hours, and showed us the amenities.
Our room was cozy but spacious enough for four adults, with everything—bathroom, kitchen, and appliances—spotlessly clean. The staff consistently acknowledged us throughout our stay, and any time we needed extra towels or supplies, they were quick to provide them.
We appreciated how efficiently they handled our trash, especially since we generated a lot of bottles. Every morning, we left it outside our door, and it was always taken care of without issue.
When it was time to leave, the staff helped us arrange a large taxi for our group and luggage, all while assisting other guests with the same professionalism and care.
Overall, this hotel exceeded our expectations. It provided us with a comfortable, worry-free base that made our first trip to Japan even more enjoyable. We’d happily stay here again and highly recommend it to others!