Nestled by the river, Quality Inn & Suites Santa Cruz Mountains offers a serene escape. Unwind in the garden, take a refreshing dip in the outdoor pool, or explore nearby with bike rentals. With helpful staff and free WiFi to stay connected.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Electric vehicle charging point
Laundry facilities
Non-smoking
Air conditioning
Free WiFi
Main amenities (12)
Daily housekeeping
Outdoor pool
Coffee/tea in a common area
Garden
Front-desk safe
Water dispenser
Laundry service
Multilingual staff
Concierge services
Picnic area
Barbecue grills
Wedding services
Feel at home (6)
Children stay free
Sofa bed
Refrigerator
Private bathroom
Television
Garden
The current price is $89
$89
includes taxes & fees
$76 per night
Mar 4 - Mar 5
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
200 sq ft
Sleeps 4
2 Queen Beds
Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
Sleeps 2
1 Queen Bed
Suite, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
Sleeps 3
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Eco-friendly toiletries
200 sq ft
Sleeps 2
1 King Bed
Similar properties
The Historic Brookdale Lodge, Santa Cruz Mountains
The Historic Brookdale Lodge, Santa Cruz Mountains
University of California, Santa Cruz - 20 min drive
Santa Cruz Beach Boardwalk - 21 min drive
Mystery Spot - 23 min drive
Getting around
Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
San Carlos, CA (SQL) - 66 min drive
San Francisco Intl. Airport (SFO) - 78 min drive
Restaurants
McDonald's - 11 min drive
Starbucks - 12 min drive
Taqueria Vallarta - 7 min drive
Trout Farm Inn - 8 min drive
Felton Donuts & Pastries - 7 min drive
About this property
Quality Inn & Suites, Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
25 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Scooter/moped rentals nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Wedding services
Multilingual staff
Bicycle rentals
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
37-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
King sofa bed
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave (on request)
More
Daily housekeeping
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Fees & policies
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond
Frequently asked questions
Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?
Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?
Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Quality Inn & Suites, Santa Cruz Mountains like?
Quality Inn & Suites, Santa Cruz Mountains is located by the river.
Popular attractions include Santa Cruz Beach Boardwalk, which is 21 minutes away by car.
Quality Inn & Suites, Santa Cruz Mountains Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
Oct 11, 2024
Great location in a nice little town
Devin
Devin, 2-night trip
6/10 Good
Nov 10, 2024
If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
Verified traveler
3-night trip
10/10 Exceptional
Oct 2, 2024
Quiet and safe
Jeffrey
Jeffrey, 1-night trip
6/10 Good
Sep 4, 2024
The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Michelle
Michelle, 1-night trip
10/10 Exceptional
Aug 28, 2024
Ok place
Stuart
Stuart, 5-night trip
8/10 Very good
Jul 17, 2024
Those are a little on the smaller side but really clean and the staff are great.
ERIC
ERIC, 1-night trip
6/10 Good
Jan 2, 2025
Room wasn’t ready, staff was standing around talking knowing we were waiting for room to be cleaned. Dirty sock in the bed. When speaking to management was basically brushed off.
Kimberli
Kimberli, 1-night trip
10/10 Exceptional
Jan 21, 2024
Great place, very comfortable!
Tessa
Tessa, 1-night trip
6/10 Good
Nov 4, 2024
way too many homeless type people staying at this joint.noise after 11 pm in rooms and outside.walk up hobos from the highway with plastic bags in hand..not what i thought my stay their would be..WILL NOT GO BACK TO THIS PLACE AGAIN..
david
david, 1-night trip
10/10 Exceptional
Jul 31, 2024
In a very quiet setting down a winding road
debora
debora, 1-night trip
10/10 Exceptional
Jun 17, 2024
It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods.
Couldn't ask for more.
Lupe
Lupe, 1-night trip
10/10 Exceptional
Jul 28, 2024
Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.
Rick
Rick, 1-night trip
8/10 Very good
Oct 18, 2024
The staff tried very hard to accommodate us. The room was ok, though the entire facility was aging. We found out from a restaurant barkeep that they used the motel to house people who drank too much. I could believe that. But the price we paid was pretty stiff despite it being off-season for most visitors.
Wayne
6/10 Good
Jun 22, 2024
Beautiful area. Hotel was not fully equipped and maintained well. Staff was very friendly.
Marianne
Marianne, 2-night trip
8/10 Very good
May 28, 2023
Staff was VERY friendly and the pool/garden were absolutely BEAUTIFUL!!!
Christa
Christa, 2-night trip
8/10 Very good
Sep 7, 2023
Good quiet hotel.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
Jan 14, 2024
Safe, quiet, relaxing, friendly staff
Thomas
8/10 Very good
Aug 6, 2023
Perfect for us this trip. Clean and peaceful plus helpful friendly staff.
John
John, 1-night trip
10/10 Exceptional
Oct 27, 2024
This is a beautiful property amonst the redwoods and so close to Santa Cruz. When I went to check in, the host genuinely seemed happy to see me as he greeted me with an enthusiastic hello. Everything here has been wonderful. There is even a restaurant a short walk up the street that played live music. The only drawback would be that they only have sheer curtains for privacy instead of thick drapes. They need to put those in. People dont want to be watched from outside with the lights on.
Veronica
Veronica, 1-night trip
8/10 Very good
Jun 9, 2023
Pretty location walkable to restaurants; lovely grounds, quiet despite being near the road.
James
James, 1-night trip
6/10 Good
Jun 22, 2024
Property is surrounded by beautiful redwoods. It’s on a main road and the staff is very polite and accommodating however, they lacked supplies, the breakfast lacked healthy choices.
Marianne
Marianne, 1-night trip
8/10 Very good
Jun 15, 2024
The Quality Inn is close to Santa Cruz, has dining options close by, is quiet and right in the Santa Cruz Mountains. The facility itself needs a bit of a remodel
Kevin
Kevin, 1-night trip
8/10 Very good
Jul 4, 2023
Perfect little stop for the night for a wedding we were attending near by!
Shawna
Shawna, 1-night trip
10/10 Exceptional
Jul 10, 2024
Very clean, some things were a little worn out, but fantastic for your money. Very happy with everything. Highly recommend them.
Cynthia
Cynthia, 2-night trip
8/10 Very good
Aug 31, 2023
Was a very quiet and relaxing stay in the mountains.Accomodations were well maintained.enjoyed my stay and would stay there again
Deborah L.
Deborah L., 1-night trip
General property information
Travelers Say
"Friendly staff and a beautiful pool area with flower garden."