At TRU BY Hilton Edmonton Windermere, you'll be within a 15-minute drive of West Edmonton Mall and South Edmonton Common. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
90 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Late check-in between 3:00 AM and 11:00 AM can be arranged for an extra charge of CAD 35.00
Children & extra beds
Cribs/infant beds are available for CAD 25.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton
Frequently asked questions
Does TRU BY Hilton Edmonton Windermere offer free cancellation for a full refund?
Yes, TRU BY Hilton Edmonton Windermere does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRU BY Hilton Edmonton Windermere?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at TRU BY Hilton Edmonton Windermere?
Yes, cats and dogs are welcome. There's a charge of CAD 75.00 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at TRU BY Hilton Edmonton Windermere?
Yes, there's free self parking.
What are the check-in and check-out times at TRU BY Hilton Edmonton Windermere?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at TRU BY Hilton Edmonton Windermere?
No, this hotel doesn't have a casino, but River Cree Casino (13-min drive) and Starlight Casino (14-min drive) are both nearby.
What is there to do at TRU BY Hilton Edmonton Windermere and nearby?
Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade.
What's the area around TRU BY Hilton Edmonton Windermere like?
TRU BY Hilton Edmonton Windermere is in Southwest Edmonton, a short 15-minute walk from Currents of Windermere.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 20, 2024
DAVE
DAVE, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
Dec 15, 2024
No wifi
There was no wifi you had to pay for it.
Casey
Casey, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Good stay.
Good location. They have signs posted that they expect people to be quiet in the hallways. Really like that, most hotels don’t take that seriously enough.
Rob
Rob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 3, 2024
Would stay again
Clean, A Modern design Good value.
Booked for the location nearby shopping and restaurants.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Yashasvi
Yashasvi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Great stay. Very clean comfortable
Cherrie
Cherrie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Curtis
Curtis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Would stay again
Friendly staff at the front desk, clean modern room with a comfortable bed. Great value and location.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Clean and quite at night
Was clean and bed was comfy, could have had more towels in the room.
Nikki
Nikki, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 15, 2024
Taleah
Taleah, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
It was great place to stay, clean , friendly and helpful staff.9/10
Terry
Terry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Tessa
Tessa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Nolan
Nolan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Frederick
Frederick, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Kerry
Kerry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Alanna
Alanna, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Maxine
Maxine, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Manan
Manan, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Clean and friendly with terrible pillows
Rooms were good. Pillows were flat or lumpy, but the bed was comfortable. The parking lot wasn’t great. First 2 rows were fine, but the back parking was angle and very tight, especially since we were driving a larger SUV. I would suggest ensuring you are there early enough to get better parking for the night.
Mandi
Mandi, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Great staff, clean rooms. Wish they have food in room service and more comfortable bed.