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La Sinfonia Citadel hotel and Spa

4.0 star property
Escape to tranquility by indulging in spa treatments or simply taking in breathtaking views from your rooftop perch.

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Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Reception
Junior Suite City View | Minibar, in-room safe, desk, blackout drapes
Reception
Front of property
In the heart of Hanoi, La Sinfonia Citadel hotel and Spa offers a tranquil retreat. Unwind with a rooftop view, indulge in spa treatments at La énMay Spa, or enjoy Fusion cuisine at Chestnet Restaurant. Guests rave about the helpful staff.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $79
includes taxes & fees
$73 per night
Mar 14 - Mar 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Deluxe Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout drapes

Terrace Suite City View

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | Minibar, in-room safe, desk, blackout drapes

La Sinfonnía Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Executive Double/Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Bidet
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Bar (on property)

L’HÔTEL du LAC Hanoi

  • Free breakfast
  • Spa
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, (958)
L’HÔTEL du LAC Hanoi
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About the neighborhood

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi

What's nearby

  • Hoa Lo Prison Museum - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km
  • Thang Long Water Puppet Theatre - 17 min walk - 1.4 km
  • Hoan Kiem Lake - 17 min walk - 1.4 km
  • Hanoi Opera House - 2 min drive - 2.0 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Long Bien Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬2 min walk
  • ‪A99 Cafe - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

La Sinfonia Citadel hotel and Spa

La Sinfonia Citadel hotel and Spa features a rooftop terrace and puts you within a 15-minute walk of St. Joseph's Cathedral of Hanoi. Guests can indulge in hot stone massages at the spa, and Fusion cuisine is served at Chestnet Restaurant, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La énMay Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Chestnet Restaurant - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Deli Sky Bar - Onsite rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle service is offered for an extra charge of VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 470000.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Does La Sinfonia Citadel hotel and Spa offer free cancellation for a full refund?

Yes, La Sinfonia Citadel hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at La Sinfonia Citadel hotel and Spa?

Sorry, pets aren't allowed.

Is airport shuttle service offered by La Sinfonia Citadel hotel and Spa?

Yes, an airport shuttle is available. The charge is VND 550000 per vehicle one-way.

What are the check-in and check-out times at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at La Sinfonia Citadel hotel and Spa and nearby?

La Sinfonia Citadel hotel and Spa has a spa.

Are there restaurants at or near La Sinfonia Citadel hotel and Spa?

Yes, Chestnet Restaurant offers Fusion cuisine.

What's the area around La Sinfonia Citadel hotel and Spa like?

La Sinfonia Citadel hotel and Spa is in Hoan Kiem, a short 7-minute walk from Hanoi Railway Station and 17 minutes' walk from Hoan Kiem Lake.

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La Sinfonia Citadel hotel and Spa Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great rooms, super clean, walkable to main attractions, but the best thing is the staff, superb !
Alejandro, 3-night trip

10/10 Exceptional

Nice hotel and service
Trang, 4-night trip

10/10 Exceptional

Great location, wonderful and extremely helpful staff and the bed is super comfortable!
Gal, 1-night trip

10/10 Exceptional

We really enjoyed our stays. The room was nice and clean. The location is great also. The best thing is the wonderful staffs who were very helpful and courteous. Will definitely stay here again in the future.
San, 4-night trip

10/10 Exceptional

Excellent
Charmaine, 4-night trip

6/10 Good

Stay away if you’re a claustrophobe
Breakfast wasn’t great. Room was tiny like Tokyo’s hotels. The fake window is useless, you see the staircase. There are better options in this range.
Tanvir, 2-night trip

10/10 Exceptional

Good location, lovely hotel, attentive service
Kim, 1-night trip

8/10 Very good

Nice place location is okay.
Yew Loi Ashley, 3-night trip

10/10 Exceptional

Everything was great, especially the staff!
Eskander, 2-night trip

10/10 Exceptional

Great service and staff !!
We stayed at this hotel as a last minute booking after our previous reservation fell through- the best thing about this hotel is the staff and service!! We had a small issue with our room and they dealt with it immediately with no quibble moved us and could not have been more helpful on all fronts. Very friendly place to stay would recommend!
Sara, 2-night trip

10/10 Exceptional

The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Lauren, 1-night trip

10/10 Exceptional

Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
YOUNG, 3-night trip

10/10 Exceptional

Beautiful design, clean and warm service
Kevin, 1-night trip

10/10 Exceptional

Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Jenny, 1-night trip

8/10 Very good

Noisy - no sound proof. Service was great by all the employees. Spa was great experiences!
4-night trip

10/10 Exceptional

The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Shella, 3-night trip

10/10 Exceptional

Excellent
Daniel, 2-night trip

10/10 Exceptional

The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
RANDY, 3-night trip

10/10 Exceptional

It was a very special stay. As it is a small charming boutique hotel, you feel very well taken care of. The staff are extremely helpful and friendly. Overall a great experience. I ate in the restaurant and received stellar service from Haivu, who went above and beyond the regular service to make sure that I was satisfied with the experience.
Pedro, 1-night trip

10/10 Exceptional

I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
EMMA, 7-night trip

10/10 Exceptional

We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Nathan, 3-night trip

10/10 Exceptional

Cosy design for room, but the corridor light a bit dim.
Guan Thong, 4-night trip

10/10 Exceptional

MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Randi, 2-night trip

8/10 Very good

High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Erik, 3-night trip

10/10 Exceptional

The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast is tasty which is out of our expectations. When my friend and I left the hotel, the staff gave us some souvenirs for compensation and kept saying sorry for the situation we experienced. Staff attitude is really five out of five as guest can really be well served. I would highly recommend this hotel to others who would like to visit Hanoi.
Hang Kit, 1-night trip

General property information

Travelers Say
"Excellent roof top bar and fabulous restaurant too."
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0