10/10 Exceptional
Great place to stay
Thalia De
Thalia De, 3-night trip
Krystal Cancun All Inclusive
All-inclusive hotel with full-service spa, connected to the convention center, near Gaviota Azul Beach
Choose dates to view prices
Located near La Isla Shopping Mall, Krystal Cancun All Inclusive offers a tranquil retreat with a swim-up bar and poolside bar. Enjoy the warm sand beach, fitness classes at the gym, or unwind at the onsite spa with aromatherapy treatments. With 4 on-site restaurants serving local and international cuisine and helpful staff who have left a lasting impression on previous guests.
7.6
Good
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- On the beach
- 5 restaurants and 3 bars/lounges
- Full-service spa
- Outdoor pool
- Free children's club
- Fitness center
- Free beach club on site
- Beach umbrellas
- Beach sun loungers
- Beach towels
- Children's pool
For families (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Children's club (free)
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
$234 nightly
$288 total
Apr 20 - Apr 21
Total with taxes and fees
Room options
Check availability for these dates
Showing 8 of 8 rooms
Standard Double Room, 2 Double Beds, City View
7.0Good
34 reviews
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Romantic Room, 1 King Bed, Balcony, Oceanfront
7.8Good
10 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Luxury Double Room, 2 Double Beds, Balcony, Ocean View
7.0Good
36 reviews
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Luxury Double Room, 1 King Bed, Ocean View
- Ocean view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Family Studio, 1 King Bed with Sofa bed, Sea View
- Partial ocean view
- 431 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Krystal Club with Balcony Ocean View, Two Double Beds
7.0Good
12 reviews
- Ocean view
- 366 sq ft
- 1 bedroom
- Sleeps 4
- 2 Double Beds
Krystal Club with Balcony Ocean View, King Bed
7.2Good
18 reviews
- Ocean view
- 366 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, City View
8.2Very good
38 reviews
- City view
- 344 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
- Gaviota Azul Beach - 1 min walk - 0.1 km
- UltraMar Ferry Terminal - 8 min walk - 0.7 km
- Cancun Convention Center - 8 min walk - 0.7 km
- Forum Beach - 9 min walk - 0.8 km
- Caracol Beach - 11 min walk - 1.0 km
Getting around
- Cancun Intl. Airport (CUN) - 28 min drive
Restaurants
- Mandala - 6 min walk
- Hooters - 5 min walk
- Tradewinds - 2 min walk
- Vips - 4 min walk
- Habaneros - 2 min walk
About this property
Krystal Cancun All Inclusive
At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Aquamarina, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.
All inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)
Land activities
Kids club
At a glance
Hotel size
- 502 rooms
- Arranged over 8 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: midnight
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
Other information
- Smoke-free property
Property amenities
Food and drink
- 5 restaurants
- 3 bars/lounges
- Poolside bar
- Swim-up bar
- 24-hour room service
- Snack bar/deli
- Water dispenser
Traveling with children
- Children stay free (see details)
- Free children's club
- Children's pool
- Childcare in room (surcharge)
- Children's menu
What to do
- On the beach
- Free beach club
- Fitness classes
- Beach volleyball
- Shopping
- Kayaking nearby
- Scuba diving nearby
Working away
- 5 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Beach sun loungers
- Beach towels
- Beach umbrellas
- Pool loungers
- Pool umbrellas
Facilities
- 3 buildings/towers
- Built in 1981
- ATM/banking
- Garden
- Television in common areas
- Fitness center
- An outdoor pool
- Full-service spa
- Hot tub
- Massage/treatment rooms
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- Water dispenser
- Reusable cups only
- Reusable tableware only
Accessibility
- Elevator
Room amenities
Be entertained
- 42-inch LED TV
- Cable TV channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Free crib/infant bed
- Free rollaway/extra bed
Freshen up
- Private bathroom
- Shower only
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Phone
Food and drink
- Free bottled water
- Dining table
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Recycling
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
El Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Fisheria - This restaurant specializes in seafood and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 85.40 per accommodation, per night
Optional extras
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-000112/2025
Also known as
Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun
Frequently asked questions
Does Krystal Cancun All Inclusive offer free cancellation for a full refund?
Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Krystal Cancun All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Krystal Cancun All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Cancun All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Krystal Cancun All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Krystal Cancun All Inclusive?
No, this hotel doesn't have a casino, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.
What is there to do at Krystal Cancun All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Krystal Cancun All Inclusive?
Yes, there are 5 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining.
What's the area around Krystal Cancun All Inclusive like?
Krystal Cancun All Inclusive is a short 1-minute walk from Gaviota Azul Beach and 7 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.
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Krystal Cancun All Inclusive Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Amenities
8.2
Staff & service
7.2
Property conditions & facilities
Popular mentions
RoomFoodService staffBeachRestaurantLocationAir conditioningDrinksBuffetsView10/10 Exceptional
Amazing stay!
Great atmosphere, food and drinks 🎉
Gustavo
Gustavo, 2-night trip
10/10 Exceptional
Excellent beach!
jessica
jessica, 1-night trip
10/10 Exceptional
Enjoyed my stay,
Melissa
Melissa, 2-night trip
10/10 Exceptional
Great staff and beach
Darrell
Darrell, 4-night trip
8/10 Very good
Clean room and very friendly staff
chinmay
chinmay, 4-night trip
10/10 Exceptional
It's a nice place and the service was great.
Alejandra
Alejandra, 4-night trip
10/10 Exceptional
Been going here for many years and enjoy each stay! The staff is so friendly and very helpful! Love the view
Rachelle Marie Leef
Rachelle Marie Leef, 10-night trip
10/10 Exceptional
The view of sea from the hotel balcony was incredible. The hotel had enough options for vegetarians. The service from hotel staff was excellent. Would definitely visit again.
Vedang
Vedang, 6-night trip
10/10 Exceptional
The staff is super friendly and helpful. The hotel was clean.
Kimberly
Kimberly, 5-night trip
8/10 Very good
Fantastic beach view and the staff was very friendly.
Carlos A.
Carlos A., 4-night trip
10/10 Exceptional
Loved staying here
Saurabh
Saurabh, 6-night trip
2/10 Poor
It was a horrible so called resort.
Sylvia
Sylvia, 4-night trip
4/10 Fair
The room was out of date and the bed was not comfortable at all the ocean view not what it show on the picture
The staff was OK I’ve been in Cancun in other places a lot better this place I will never go back and I don’t recommend it to people
Jose
Jose, 3-night trip
4/10 Fair
B vv
Madjid
Madjid, 2-night trip
6/10 Good
There is no more beautiful beach in the world than this.
john
john, 4-night trip
6/10 Good
Was a great stay with a beautiful view .
mayleen
mayleen, 3-night trip
10/10 Exceptional
Close to every attraction in Zona hotelera.
Ana Maria
Ana Maria, 4-night trip
10/10 Exceptional
All you need for your vacation “location is excellent “
All staff very friendly.
Elizabeth
Elizabeth, 4-night trip
8/10 Very good
Best place to stay
Dewan
Dewan, 5-night trip
10/10 Exceptional
Yes felt great
yesi Suarez
yesi Suarez, 4-night trip
4/10 Fair
Ride pool bartenders. Dining room staff inattentive. Rooms were needed renovation. Beach was beautiful.
David
David, 1-night trip
8/10 Very good
location location location.
Nice views, on the beach anf plenty of pool space.
Only issue is that the nicer items on the menus required an additional payment. But outside of that, view, location, food and drinks were in point
Othniel
Othniel, 2-night trip
10/10 Exceptional
This property is a great place to stay
pamela
pamela, 4-night trip
10/10 Exceptional
Amazing staff and great food!
Fikret
Fikret, 9-night trip
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