TownePlace Suites by Marriott Mobile Saraland

lovely hotel with great staff

when i booked this room i knew it was full. that being said i was coming in for a funeral and had asked for an early check in.We arrived about 9:30 am and was told we could not checkin till 3pm. Fortunately we had family there and was able to change in their room. We arrived back around 2:40 with my uncle who also had booked a room only to be told we still couldn't checkin till 3pm sharp. We were wanting to change clothes and relax before gathering with family. unfortunately, we were unable too due to the strict checkin time. We were told to wait until after 3 to allow the cleaning spray to dry in the room.To say the least I changed in my family's room, again. I didn't checkin till around 9 pm that nite. My Uncle canceled his room. Once in the room we noticed underneath the toilet rim is black mold/dirt. Please have that cleaned. This my first time staying at this property and am not sure if I will again.There was a young lady by the name of Linda that tried to help us when we weren't able to check in by offering us water. It took 3 times before we finally got checked in.

Very spacious room and nice Clean fitness center which was just what I needed after a long ride

Arrived late, our room was so hot, it took a long time to cool it down, and the sink in the bathroom didn’t have hot water!

No soap or shampoo. The rooms are nice and spacious just missing amenities. Hair dryer soap shampoo etc

Stayed the night 3/12/20 for spring break. Hotel was clean and staff was very polite. Our room had a stove, fridge, microwave and a dishwasher. Free continental breakfast was your average hotel breakfast, nothing fancy but not lacking. We visited the USS Alabama which was about a 15 minute drive from the hotel.

Great size room and nice amenities. The staff went above and beyond. Truly appreciate them.

Friendly staff. Clean rooms. Good breakfast. Overall stay good

The agent who checked me in was polite and professional. The building looks new and fresh. The room was very clean, very modern and I loved it, also the beds were comfy and clean. The mini kitchen had everything I needed and the bathroom was nice and clean also. The breakfast in the morning was delicious and my family loved it so much. My wife is really picky, and she was really happy with everything and I can tell the management is doing a great job among all the staff.

Very clean, beds were great! The staff was superior!! When you walk into the property, it smells wonderful! :-)