2/10 Poor
May 30, 2023
No contact with owner
I did not stay at the apartment, which is why I gave it a rough review. I paid for the property an went to the property address which is actually at the Ariyana Smart Condo Hotel. The staff at the hotel tried to contact the property owner through the email address given. And went to the extremes to help me with contacting the property owner.. which I nor the Ariyana Smart Hotel staff, and even Hotels.com were never successful at doing. I was charged for three days with no refund from Hotels or the owner, thankfully the staff at the Ariyana was able to give me an awesome room at a better rate than the apartment.
Verified traveler
2-night trip
Verified Hotels.com guest review
