Laguna Bacalar Ecological Park - 15 min walk - 1.3 km
Lake Bacalar - 15 min walk - 1.3 km
Cenote Cocalitos - 5 min drive - 4.7 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Corozal (CZH) - 48 min drive
Restaurants
Restaurant el Barril de Bacalar - 4 min walk
I Scream Bar - 6 min walk
Cafe Tito - 6 min walk
Ajal - 4 min walk
Taqueria el Trompo de K'los - 3 min walk
About this property
Villa Balú
Villa Balú puts you just a 5-minute drive from Lake Bacalar. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.
Languages
English, Spanish
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Private picnics
What to do
Ecotours nearby
Hiking/biking trails nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Villa Balú Hotel Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel
Villa Balú Bacalar
Villa Balú Hotel Bacalar
Frequently asked questions
Does Villa Balú offer free cancellation for a full refund?
Yes, Villa Balú does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Villa Balú?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villa Balú?
Yes, there's free self parking.
What are the check-in and check-out times at Villa Balú?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Villa Balú and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours.
What's the area around Villa Balú like?
Villa Balú is a short 15-minute walk from Lake Bacalar and 7 minutes' walk from Fort of San Felipe.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
Jul 23, 2024
Lauren
Lauren, 2-night trip
Verified Expedia guest review
6/10 Good
May 10, 2024
De costos muy accesibles para su variedad de habitaciones.
A unas 4 cuadras del centro de Bacalar caminando
El estacionamiento principalmente es en calles alternas
Esteban
Esteban, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2024
Marisol
Marisol, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2024
The property is very clean and staff is very nice.
Marisol
Marisol, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 29, 2024
Deneen
Deneen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2023
Romantic structures. Walkable to tourist spots
Chun
Chun, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2023
Excellent value for the money, nicely decorated, and very close to stores and restaurants. I highly recommend
matthew
matthew, 1-night trip with friends
Verified Orbitz guest review
10/10 Exceptional
Nov 11, 2022
Great services..
Lorena
Verified Orbitz guest review
10/10 Exceptional
Apr 6, 2021
Great place to stay in Bacalar town.
A great place to stay. Good price and accessible to the town. DOes not have lagoon access but it certainly provides nice rooms, clean, comfortable, non pretentious. A lot lot better than any of the accommodations that I have tried in town, although unfortunately it is away from the water. Highly recommended.
Alfonso
Alfonso, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 28, 2021
Must come back
Exelent location for the price
David
David, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 9, 2020
Staff al momento de recibirnos sin protección ni cumplir protocolos, demasiado ruido en las habitaciones, se oye todo si van descansar no es el lugar, internet no funcionaba
Schiffino
Schiffino, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 8, 2020
Beautiful in Bacalar
everything was excellent! the hotel was super cute and clean the people there were amazing did my trip to bacalar one of the best.
Carlos
Carlos, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 24, 2019
Ken
Ken, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2019
I booked a 2 double bed bedroom and they gave me a single bed bedroom
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 11, 2018
Avoid - overpriced and much better options around
Poor value - room with no windows, paper thin walls to corridor and bathroom door is a joke. Terrible breakfast. Disengaged staff. Internet doesn't work in rooms, only in the lobby. Only positive is location.
Definitely better options available in Bacalar - avoid!
NICHOLAS
NICHOLAS, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 20, 2024
Centrico
Jesus alejandro
Jesus alejandro, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
Es un hotel sencillo, pero de muy buen gusto en su diseño y decoración. No cuenta con estacionamiento, sin embargo tiene vigilancia.
Teresa
Teresa, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila
Manuel
Manuel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 9, 2024
Esta tranquila y es bonita
Marco Antonio
Marco Antonio, 3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 26, 2024
Pablo
Pablo, 4-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 6, 2024
Overall good stay!
God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests.
Sylvia
Sylvia, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2024
Todo
angeles
angeles, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 28, 2023
Me entregaron la habitación antes de la hora, gracias por eso pero estaba sucia, la ropa de cama tenia mocos y cabellos y hasta un mosquito muerto grande, fue un batallar para bajarle al baño todos los días y la regadera tiene una coledera muy vieja con una tapa que tiene hongos, esto se puede arreglar con $1000 pesos de inversión.
El personal fue super amable y considerado, excelente servicio de ellos.
Saralicia Gonzalez
Saralicia Gonzalez, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 7, 2023
Super bien la relación precio y servicio. Es limpio bien ubicado