The rooms newly remodeled and in a hundreds of years old mansion, a very easy walk from the train station and the main tourist attractions in Florence. Since the bathrooms even at museums are not so great, it was a super convenient location. The staff gave us a map and tips on which places we should be sure to visit, making a positive impact on our visit. It was the only Italian hotel we stayed at that gave us shampoo, and it had all of the amenities including blow drier, towel warmer, bidet, etc. The breakfast was good. There is a roof deck!
This hotel is not for everyone because (1) there were small mosquitos in the room that bit us at night. They gave us something that plugs into the wall that maybe would have gotten rid of these pests, but I don't know what it does or if it is healthy so we didn't use it. (2) The hotel is not handicapped accessible. We had to walk up a lot of stairs to our room. There is an elevator, but the first day we didn't have the code to access it, it is tiny, and did not work for one day because they couldn't get it fixed on a Sunday. (3) There is no 24 hour front desk. When we first arrived, we had no idea where to go and started to worry it might not really be a hotel. The room to store luggage and get keys is two huge flights us stairs up in an old mansion used for multiple purposes, and there is not enough signage to know where to go. At check in, we got a card with a phone number to call with issues, but there is not always someone on site.
