8/10 Very good
Very clean and staff was excellent. Will definitely stay again.
mouliom
mouliom, 3-night trip
Holiday Inn & Suites Houston NW - Willowbrook by IHG
Hotel with indoor pool, near Houston Methodist Willowbrook Hospital
Choose dates to view prices
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers a great location, putting you within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.
8.8
Excellent
Popular amenities
- Pool
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Indoor pool
- Breakfast available
- 24-hour fitness center
- Room service
- 24-hour business center
- Conference center
- 5 meeting rooms
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
For families (6)
- Children stay free
- Microwave
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Terrace
$88 nightly
$103 total
Apr 26 - Apr 27
Total with taxes and fees
Room options
Check availability for these dates
Showing 14 of 14 rooms
Standard Room
8.0Very good
1 review
- 300 sq ft
- 1 bedroom
- Sleeps 2
- 1 Twin Bed
Standard Room, 1 King Bed (Walk-In Shower)
9.2Wonderful
25 reviews
- 300 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)
10.0Exceptional
1 review
- 300 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)
8.0Very good
1 review
- 300 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 2 Queen Beds
8.6Excellent
4 reviews
- 300 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)
8.0Very good
1 review
- 301 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Standard Room, 2 Queen Beds, Accessible (Communications)
- 301 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)
- 350 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Suite, 1 King Bed with Sofa bed (Additional Living Area)
- 350 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)
- 301 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)
8.0Very good
1 review
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)
- 1 bedroom
- Sleeps 2
- 1 King Bed
Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)
- 1 bedroom
- Sleeps 2
- 1 King Bed
Single Room, 1 King Bed (Additional Living Area)
9.0Wonderful
2 reviews
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the neighborhood
18530 State Highway 249, Houston, TX, 77070
What's nearby
- Houston Methodist Willowbrook Hospital - 3 min walk - 0.3 km
- Aerodrome - 8 min walk - 0.8 km
- Bowlero Willowbrook - 10 min walk - 0.9 km
- Willowbrook Mall - 18 min walk - 1.6 km
- Mountasia Houston - 3 min drive - 3.0 km
Getting around
- George Bush Intercontinental Airport (IAH) - 27 min drive
- Houston William Hobby Airport (HOU) - 56 min drive
- Houston, TX (EFD-Ellington Field) - 63 min drive
- Houston Station - 27 min drive
Restaurants
- In-N-Out Burger - 2 min drive
- It'z - 9 min walk
- Portillo's - 2 min drive
- Raising Cane's Chicken Fingers - 3 min drive
- P.F. Chang's China Bistro - 10 min walk
About this property
Holiday Inn & Suites Houston NW - Willowbrook by IHG
Holiday Inn & Suites Houston NW - Willowbrook by IHG offers a great location, putting you within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Guests can take a dip in the indoor pool or grab a bite to eat at The Elevate Bar & Grill, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
Hotel size
- 132 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: 3:00 AM
- Express check-in/out available
- Minimum check-in age: 21
- Check-out time is 11:00 AM
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- Room service (limited hours)
- Water dispenser
Traveling with children
- Children stay free (see details)
- Grocery/convenience store
- Pool toys
- Fence around the pool
What to do
- Winery tours nearby
Working away
- 24-hour business center
- 5 meeting rooms
- Conference center (9128 square feet of space)
Services
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Golf caddy on site
- Golf cart on site
- Golf clubs on site
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Safe-deposit box at front desk
- Terrace
- 24-hour fitness center
- Adjacent to a golf course
- An indoor pool
- Golf clubhouse on site
- Golf pro shop on site
- Vegan dining options
- Vegetarian dining options
- At least 10% of profits reinvested in community & sustainability
- Double-glazed windows
- Comprehensive food waste policy
- No plastic coffee stirrers
- No plastic drinking straws
- Banquet hall
Accessibility
- Elevator
- Elevator door width (inches): 72
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 32
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Closed captioned TV
- Phone accessibility kit
- Well-lit path to entrance
- Stair-free path to entrance
- Pool hoist on site
Room amenities
Be entertained
- 42-inch flat-screen TV
- Premium cable channels
Home comfort
- Air conditioning (climate-controlled)
- Coffee/tea maker
- Iron/ironing board
- Window screens
Sleep well
- Down comforter
- Blackout drapes/curtains
- Pillowtop mattress
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
- Electrical adapters/chargers
Food and drink
- Champagne service
- Refrigerator
- Microwave
- Highchair
More
- Daily housekeeping
- In-room safe (surcharge)
- Connecting/adjoining rooms available
- Recycling
Special features
Dining
The Elevate Bar & Grill - This restaurant serves breakfast and dinner.
The Elevate - Onsite bar. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 10.95 to 12.95 per person
- Safes in guestrooms can be used for USD 10 per night
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 10 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston
Frequently asked questions
Does Holiday Inn & Suites Houston NW - Willowbrook by IHG offer free cancellation for a full refund?
Yes, Holiday Inn & Suites Houston NW - Willowbrook by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Holiday Inn & Suites Houston NW - Willowbrook by IHG and nearby?
Holiday Inn & Suites Houston NW - Willowbrook by IHG has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Holiday Inn & Suites Houston NW - Willowbrook by IHG?
Yes, there's an onsite restaurant, The Elevate Bar & Grill.
What's the area around Holiday Inn & Suites Houston NW - Willowbrook by IHG like?
Holiday Inn & Suites Houston NW - Willowbrook by IHG is a short 5-minute walk from Houston Methodist Willowbrook Hospital and 14 minutes' walk from Aerodrome.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
8.8
Staff & service
9.2
Property conditions & facilities
What guests liked
- Breakfast was consistently good with a variety of options and hot food available. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationBedLobbyShowerBreakfastRestaurantFamily friendlyFood6/10 Good
Front check in Staff was very impolite rooms clean area nice they just need front personnel that actually want to be there and actually care about customer service
Eloy
Eloy, 2-night trip
10/10 Exceptional
Good breakfast Clean room, good bed, courteous staff.
Mark
Mark, 3-night trip
6/10 Good
There are a lot of cockroaches
José Luis
José Luis, 12-night trip
8/10 Very good
Very clean, great hotel
Daniele
Daniele, 1-night trip
10/10 Exceptional
Breakfast was fresh. Service was good.
Bruce
Bruce, 3-night trip
10/10 Exceptional
Great staff! Always very friendly and helpfull
Shane
Shane, 2-night trip
8/10 Very good
Clean and good customer service
Sang
Sang, 4-night trip
8/10 Very good
You get what you pay for, good location. Rooms clean and staff polite.
STEVEN
STEVEN, 7-night trip
10/10 Exceptional
Clean room, a breakfast with a good variety. But mostly good customer care
Eddie
Eddie, 1-night trip
10/10 Exceptional
Everything was great.
Roshume
Roshume, 2-night trip
8/10 Very good
Clean, breakfast, walk in shower was nice. Quiet environment.
Kisha
Kisha, 1-night trip
10/10 Exceptional
Room and staff were as expected.
Mark
Mark, 1-night trip
10/10 Exceptional
Clean friendly
Cedric
Cedric, 2-night trip
8/10 Very good
Clean, updated, ample parking . Breakfast “not” remarkable
robert
robert, 3-night trip
10/10 Exceptional
I’m not sure it’s possible to say enough good things about the staff during this stay. The customer service was extraordinary. After checking in, my room key didn’t open my door; when I returned to the front desk, I was, without asking, issued a voucher for a free breakfast. When I asked why I was being given that, she replied, “you shouldn’t have had to come down. Hopefully this makes up for it.” Also, I booked my stay here almost solely because of the guest-use laundry facilities. After seeing the “out of order” sign on the dryer, I approached the front desk. In just a few moments of conversation, the manager approved having a load of laundry done in the hotel facility machines by a staff member. Also, the breakfast serving staff were phenomenal.
Charles
Charles, 1-night trip
10/10 Exceptional
Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Gloria
Gloria, 3-night trip
10/10 Exceptional
Friendly registration staff when i came in to check in . pm staff.
Leonel
Leonel, 2-night trip
10/10 Exceptional
Very nice nd clean.
Keshunna
Keshunna, 2-night trip
10/10 Exceptional
Quiet and convenient. Good customer service
Amanda
Amanda, 1-night trip
10/10 Exceptional
Brenda was wonderful!!
Tracey
Tracey, 2-night trip
10/10 Exceptional
Everything was clean and staff was friendly
Callie
Callie, 1-night trip
8/10 Very good
Nice place
Vi
Vi, 2-night trip
6/10 Good
Rooms had roaches
Miguel F.
Miguel F., 1-night trip
10/10 Exceptional
Very clean
Bernardino
Bernardino, 3-night trip
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