10/10 Exceptional
Great place to stay and excellent staffs.
Khanh
Khanh, 1-night trip
Dal Vostro Hotel & Spa
Lakefront hotel with restaurant, near Hoan Kiem Lake
Choose dates to view prices
Dal Vostro Hotel & Spa offers a tranquil escape near Hoan Kiem Lake, with a daily manager's reception and coffee shop to start your day. Unwind in the sauna or treat yourself to a facial at the spa, while enjoying high-speed WiFi and helpful staff who have earned top marks from previous guests.
9.0
Wonderful
Popular amenities
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Sauna
- 24-hour room service
- Coffee shop/cafe
- Spa services
- Massage/treatment rooms
- Business center
- Airport shuttle
- Train station pick-up service
- Train station drop-off service
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Terrace
- Daily housekeeping
- Washer/dryer
Room options
Check availability for these dates
Showing 6 of 6 rooms
Classic Double Room
10.0Exceptional
3 reviews
- 215 sq ft
- Sleeps 3
- 1 Queen Bed
Deluxe Double Room
- 301 sq ft
- Sleeps 3
- 1 Queen Bed
Dalvostro Suite
- City view
- 484 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Family Room
7.0Good
4 reviews
- 484 sq ft
- Sleeps 4
- 2 Queen Beds
Executive Room, Balcony
- City view
- 301 sq ft
- Sleeps 3
- 1 King Bed OR 2 Twin Beds
Junior Suite
- City view
- 322 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
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About the neighborhood
12 Bao Khanh, Hoan Kiem, Hanoi
What's nearby
- Hang Gai Street - 2 min walk - 0.2 km
- Hoan Kiem Lake - 2 min walk - 0.2 km
- Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
- Hanoi Old Town Night Market - 5 min walk - 0.5 km
- St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
Getting around
- Noi Bai Intl. Airport (HAN) - 45 min drive
- Hanoi Long Bien Station - 13 min drive
- Ga Thuong Tin Station - 17 min drive
- Hanoi Railway Station - 20 min walk
- Airport shuttle (surcharge)
- Train station drop-off (surcharge)
- Train station pick-up (surcharge)
Restaurants
- Pizza 4Ps 11B Bảo Khánh - 1 min walk
- Met Restaurant - 3 min walk
- GC Bar - 1 min walk
- Bond Cafe - 1 min walk
- Polite & Co - 1 min walk
About this property
Dal Vostro Hotel & Spa
When you stay at Dal Vostro Hotel & Spa, you'll be in a great location, within just a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. You can grab a bite to eat at the coffee shop/cafe, or indulge in hot stone massages, facials, or reflexology. Other highlights include a bar/lounge, a sauna, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 40 rooms
Arriving/Leaving
- Check-in start time: 2:00 PM; Check-in end time: midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- The property charges 3 percent for credit card payments
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
- Free onsite self parking
- Electric vehicle charging point on site
Transfers
- Airport shuttle on request (available 24 hours)*
- Train station shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
- Restaurant
- Bar/lounge
- Coffee shop
- Coffee/tea in a common area
- Private dining
- Free daily reception
- 24-hour room service
- Snack bar/deli
Traveling with children
- Toys
Working away
- Business center
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Porter/bellhop
- Romance packages
Facilities
- Built in 2018
- Safe-deposit box at front desk
- Terrace
- Spa services
- Sauna
- Massage/treatment rooms
Accessibility
- Elevator
Room amenities
Be entertained
- 45-inch flat-screen TV
- Premium cable channels
- First-run movies
- Netflix
- Pay movies
Home comfort
- Air conditioning and heating
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
- Washer and dryer
- Window screens
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Memory foam mattress
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
- Phone
- Electrical adapters/chargers
Food and drink
- Champagne service
- Free bottled water
- Highchair
More
- Daily housekeeping (surcharge)
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including reflexology.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately VND 350000 for adults and VND 150000 for children
- Airport shuttle service is offered for an extra charge of VND 500000 per room (one-way)
- Train station pick-up and train station drop-off service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
- Credit card charges are subject to an extra charge of 3 percent
- Housekeeping is offered for an extra charge
Children & extra beds
- Rollaway beds are available for VND 550000.0 per day
- Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
- Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.
Frequently asked questions
Does Dal Vostro Hotel & Spa offer free cancellation for a full refund?
Yes, Dal Vostro Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dal Vostro Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Dal Vostro Hotel & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Dal Vostro Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 500000 per room one-way.
What are the check-in and check-out times at Dal Vostro Hotel & Spa?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Dal Vostro Hotel & Spa and nearby?
Dal Vostro Hotel & Spa has a sauna.
Are there restaurants at or near Dal Vostro Hotel & Spa?
Yes, there's an onsite restaurant.
What's the area around Dal Vostro Hotel & Spa like?
Dal Vostro Hotel & Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.
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Dal Vostro Hotel & Spa Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.6
Staff & service
8.8
Property conditions & facilities
What guests liked
- The property's staff provided excellent recommendations and assistance with nearby restaurants, making it easy to enjoy the local dining scene. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffLocationRoom10/10 Exceptional
Amazing as home … enjoyed my stay
Khaled
Khaled, 4-night trip
10/10 Exceptional
Excellent staff, great location.
Great location near lake in old town. Friendly helpful staff. Near to some of hanois best restaurants.
philip
philip, 3-night trip
10/10 Exceptional
The staff is outstanding making us feel at home
anthony
anthony, 3-night trip
10/10 Exceptional
Loved it
Staff here were extremely friendly. Excellent location for easy access to the Old Quater
Jason
Jason, 1-night trip
10/10 Exceptional
Very good hotel in heart of old quarter. Staff was great greeting me and welcoming to hotel. Room was clean and comfortable. Very pleasant experience
Troy
Troy, 1-night trip
10/10 Exceptional
The room was in a great location with lots of shops, cafes and restaurants nearby. The staff were friendly and very welcoming. The breakfast buffet had many options and the food was good. The room was clean.
Keith Michael
Keith Michael, 5-night trip
10/10 Exceptional
Very good value. Staff was friendly and eager to help. Very well located. Clean Facility.
Kwok
Kwok, 5-night trip
8/10 Very good
A pleasant stay
Spent two nights here in December and it was a pleasant stay. Good location and friendly staff. However, this is not a 4 star-standard hotel. Should improve breakfast choice and bathroom drainage system.
Verified traveler
2-night trip
8/10 Very good
Construction on road so we had to walk 2 blocks. Very kind and helpful staff.
Janice
Janice, 3-night trip
10/10 Exceptional
Excellent Customer Service!!
The hosts were absolutely amazing and very attentive to our needs. They went over and beyond to make sure that we were comfortable and had all of the correct information in terms of restaurants, shopping and major attractions in the area. The owner of the hotel was able to pull some strings and get us last minute seating at 1 of the top rated restaurants in the area. We were made to feel at home and would definitely stay here again😁😁
Michele
Michele, 1-night trip
10/10 Exceptional
Everyone was especially helpful. We appreciated Carrie’s suggestions and help. Thank you to the young man who walked to the puppet show to get us tickets.
Linda
Linda, 2-night trip
2/10 Poor
It's just a hotel room.not a resort.
No spa,sauna or swimming pool. They don't clean the rooms
Mikal
Mikal, 5-night trip
10/10 Exceptional
Didn't like that we only get 1 key per room. The staff was excellent. Very polite. Very prompt at bringing items to room. We accidentally booked one day shorter than we thought we did and we left everything in our rooms to go sightseeing. The staff realized we were confused and had made a mistake and meant to book one more day so they left everything in our rooms untouched and let us book the same room when we got back to the hotel after sightseeing. I am so very grateful to them for being so considerate and understanding.
Dayna
Dayna, 2-night trip
10/10 Exceptional
Dal Vostro Hotel doesn't really deserve the five stars I gave it given that we had several problems with the room. The staff however was excellent and did their best to make things right - I can't ask anything more.
An example is the fridged in both our rooms didn't work. I was told that that was a known issue; that the fridges are largely there to keep dust off the minibar items. Someone though came by a short while later carrying a replacement fridge. It didn't keep anything cold, but did bring it a couple degrees below room temperature.
The rooms were clean and comfortable. The hotel has a great location. And again the staff were always keen to help.
Oded
Oded, 1-night trip
8/10 Very good
에어컨 우수합니다
룸 위생은 우수합니다.
직원들 영어는 부족... 친절하기는 합니다
조식도 만족스럽습니다
Youngki
Youngki, 1-night trip
6/10 Good
Ça fait le job mais pas exceptionnel
L’hôtel est très bien placé. Et le personnel au petit soin.
L’espace famille se compose de deux chambres en bout de couloir avec une porte dans le couloir qui se ferme pour réunir les deux. Il n’y a pas de lumière de l’extérieur (une fenêtre qui donne sur un mur…).
Attention, pas de piscine comme indiqué !
Severine
Severine, 6-night trip
10/10 Exceptional
サービスが良い
フロントの方（フィリピン人の女性）がとても優しく、日本人のような高いホスピタリティを持っており、妻子がとても感動していました。
特に、GRABを使って郊外に出かけた際に、帰りの車が見つからず、途方に暮れていたのですが、その女性がわざわざハノイ市内からGRAB使って迎えに来てくれました。
Noboru
Noboru, 3-night trip
8/10 Very good
Très bien
Très bien situé, le personnel est très gentil et aux petits soins pour nous rendre le séjour agréable.
Merci à toute l’équipe pour la qualité de votre accueil, c’est très agréable.
david
david, 5-night trip
10/10 Exceptional
Goed hotel
Voor de 2e keer gekozen voor dit hotel. Geen gym aanwezig helaas maar wel alle luxe mogelijkheden. Rond HK zijn voldoende fitnessgelegenheden met een dagpas. Ontbijt is niet gratis, maar wel uitgebreid. Kamer is aan een opfrisbeurt toe. Voornamelijk de kitranden in de douche. Balkon kent een diepte van 20 cm. Voldoende km het weer even te checken voordat je buiten stapt.
Vriendelijk personeel, al moest ik wel zelf medicatie ophalen toen ik hoge koorts had. Ze wezen me wel vriendelijk de weg. Ook tips over de simkaart, koop deze niet op het vliegveld. Beheersen de Engelse taal voldoende.
Locatie is fantastisch. In en drukke straat, maar zonder veel autoverkeer. In het weekend is het hotel slechter bereikbaar, omdat HK lake dan een walking street is. Je moet dan wat verderop je laten oppikken door de taxi.
Arnold
Arnold, 20-night trip
8/10 Very good
冷蔵庫がまったく冷えなかった…
2階の部屋だったが、外がうるさ過ぎた。
Hiroyuki
Hiroyuki, 2-night trip
6/10 Good
Mình chọn phòng có cửa sổ nhưng thực tế là cửa sổ giả nhé, nên không thông thoáng. Tường khá mỏng nên nghe cả tiếng ngáy và tiếng nói chuyện của phòng bên cạnh. TV thì chỉ tắt mở chứ k chuyển kênh được.
Nv nhanh nhẹn, nhiệt tình
Thu Giang
Thu Giang, 3-night trip
8/10 Very good
A hotel with fantastic service. At the time i stayed there they were renovating some areas, but still a good place. Very close to almost everything in the centre of Hanoi.
Very good service!
Ove Johan
Ove Johan, 3-night trip
6/10 Good
Location was great. Staff were friendly. Rooms were clean. Hot water was an issue for the last 2 nights. Had to showered in cold water.
ARUL
ARUL, 10-night trip
10/10 Exceptional
satisield
Im satisfield with my time here
Daniell
Daniell, 1-night trip