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Prantara Heritage Suites

2.5 star property
Central hotel connected to a shopping center, within walking distance of Silver Pagoda

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prantara Heritage Suites

Standard Single Room, 1 Queen Bed | Balcony
Deluxe Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing
Property entrance
Interior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance
  • Bike rental
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Minibar
  • Free parking nearby
The price is $25
includes taxes & fees
$23 per night
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing

Standard Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Electric kettle
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Deluxe Double Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Electric kettle
  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Exterior

King Grand Boutique Hotel

Pool
Airport transfer
Free parking
Internet access
8.6 out of 10, Excellent, (642)
The price is $37
includes taxes & fees
$33 per night
Nov 27 - Nov 28
King Grand Boutique Hotel
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About the neighborhood

Map
70B, Street 244, Khan Daun Penh, Phnom Penh

What's nearby

  • Royal Palace - 3 min walk - 0.3 km
  • National Museum of Cambodia - 12 min walk - 1.1 km
  • Phnom Penh Night Market - 2 min drive - 2.2 km
  • Central Market - 2 min drive - 2.0 km
  • Tuol Sleng Genocide Museum - 4 min drive - 3.1 km

Getting around

  • Phnom Penh Intl. Airport (PNH) - 31 min drive
  • Phnom Penh Railway Station - 3 min drive

Restaurants

  • ‪Mealea Restaurant - ‬5 min walk
  • ‪Brown Coffee and Bakery - ‬6 min walk
  • ‪Backyard Cafe - ‬6 min walk
  • ‪Limoncello Pizzeria & Restaurant - ‬4 min walk
  • ‪Enso - ‬6 min walk

About this property

Prantara Heritage Suites

When you stay at Prantara Heritage Suites, you'll be in a great location, within just a 10-minute walk of Royal Palace and Riverside. Also, this hotel is within a 15-minute walk of NagaWorld Casino.

Languages

English, French, Khmer

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby

Other information

  • Designated smoking areas (fines apply)

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property accepts credit cards.

Also known as

Prantara Heritage Suites Hotel Phnom Penh
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites
Prantara Heritage Suites Hotel
Prantara Heritage Suites Phnom Penh
Prantara Heritage Suites Hotel Phnom Penh

Frequently asked questions

Does Prantara Heritage Suites offer free cancellation for a full refund?
Yes, Prantara Heritage Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Prantara Heritage Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Prantara Heritage Suites?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Prantara Heritage Suites?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at Prantara Heritage Suites?
No, this hotel doesn't have a casino, but NagaWorld Casino (14-min walk) is nearby.
What is there to do at Prantara Heritage Suites and nearby?
Recommended spots to visit include Royal Palace (3-min walk) and Riverside (5-min walk), along with Silver Pagoda (8-min walk) and Independence Monument (11-min walk).
What's the area around Prantara Heritage Suites like?
Prantara Heritage Suites is in Phnom Penh City Centre, a short 3-minute walk from Royal Palace and 5 minutes' walk from Riverside.

Reviews

8.0

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!
Susan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

All ok.
Kamal, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys
Meghna, 2-night family trip
Verified Expedia guest review

6/10 Good

Slightly disappointing
When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.
RM, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean
1-night family trip
Verified Expedia guest review

8/10 Very Good

Location good
Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.
Andy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would book again.
Great hotel and good location for our brief stay.
Francesca, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

8/10 Very Good

Great location, comfortable room and breakfast is available (but better options are available nearby).
Gavin, 3-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Lovely and easy going. It deceptively looks run down, it the patio is lovely and the rooms very comfortable. I would love to return .
1-night trip
Verified Expedia guest review

6/10 Good

Just OK
The Hotel was just OK. Was not very right inside a lick of paint would help. The bathroom was big but the floor tiles very slippery getting out of the shower but this ks common in Asia. The shower head holder was broken and I told them at front desk but didnt fix it. I told them again when I was leaving as this was an electric power shower and dangerous when the water going everywhere. I did not have food so cant comment on that. The staff were pleasent. This hotel could improve greatly with a small amount of effort
Conor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location!
Close to all attractions, comfortable, very reasonably priced!
JIN, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice cool Retro style boutique hotel.
Fantastic hotel, very comfy bed and good TV. AC works well and shower hot. Service was very good to. The hotel is a classy renovated Mansion with lots of wood and original style. It's a quiet area and close to food and drinks. A hidden gem away from tourists, you feel like your living in Phnom Penh like a local. Super Good.
Jason, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

Rude uppity negative front desk staff
Dude who checked me in made an uncalled for rude comment about my country of origin. Brushed it off, but later he started a conversation in which he made some really opinionated and ignorant comments. Needless to say I did not eat breakfast or hang out in the public areas after that. Bad wifi. Room was ok.
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice guesthouse in a great location!!
Wonderful small guesthouse on a quiet side street near Street 240. Staff was incredibly helpful and made some helpful suggestions. The guesthouse itself has large rooms, a lobby seating area as well as a seating area on the first floor. They serve breakfast (I didn't try it) that is reasonably priced.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Stay, Great Location
Staff very welcoming, we were upgraded for free on arrival, the room was excellent, the other rooms we saw into on the floor below us were also great. Nice design, 10 min walk from attractions and restaurants. Staff friendly and good at making recommendations, able to book tours and transport onward for us. Would recommend.
3-night trip
Verified Lastminute guest review

8/10 Very Good

Kenji, 2-night trip
Verified Expedia guest review

10/10 Exceptional

リバーサイドに近いエリアで朝は読経が聞こえ、トンレサップ川に朝日を見に行くこともできます。 エレベーターがないので、荷物を自室に運ぶのは大変です。特に螺旋階段には苦労しました。 英語が話せないフロントスタッフもいるので、翻訳アプリを介してコミュニケーションを取りましたが、親切です。 朝食は「バスがいないので提供できない」と言われました。ホテルの前に露店が並んでいるので、そこでもいろいろ買えます。
Natsumi, 3-night trip
Verified Expedia guest review

4/10 Fair

Inte vad vi hade förväntat oss
För priset vi betalade, hade vi förväntat oss mycket mer. Smutsiga sängkläder, nedgånget och slitet rum, dåligt med varmvatten i duschen, frukost ingick inte. Säkerhetsskåpet fungerade inte. Vi påpekade detta, men det åtgärdades aldrig. Luftkonditioneringen var inte på när vi kom till hotellet. Den var dessutom väldigt svag, så det tog ett par timmar innan det blev svalt i rummet. Servicen från personalen var bra och hotellet låg bra till.
Mårten, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

seiji, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hôtel bien placé.
Hôtel très bien placé, personnel sympathique, chambres propres.
solenne, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Hotel a recommender . Trés bien situé , prés du palais . Literie trés bonne . Seul le patron parle anglais .
2-night trip
Verified Ebookers guest review

6/10 Good

Carino e pulito, peccato per servizio zero
Prima tappa in Cambogia da sola, stanza prenotata "vista piscina". Mi fanno accomodare una stanza ampia e pulita ma buia. Chiedo: e la pool view? (O almeno una finestra...).. Mi accorgo di un portoncino.. apro e la stanza so affacciava ad un allevamento di centinaia di coccodrilli!! Ovviamente in overbooking non mi hanno potuto spostare.. nessun rimborso.. e abbastanza fregatura per il tour con loro. Che dire. Carino davvero ma servizio zero
sara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prima hotel, lekker centraal, vriendelijke en behulpzame staf. Alles zat ee op en ee aan wat een mens nodig heeft met een gastvrije saus.
4-night trip
Verified Expedia guest review

8/10 Very Good

Bon et je recommande !
Superbe séjour ! L'hôtel est très bien situé, joli et bien entretenu. La chambre était très bien et propre. Staff de très service !
Pierre, 3-night romance trip
Verified Hotels.com guest review