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HOTELLO

2.0 star property
Guesthouse in the heart of Sofia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTELLO

Classic Triple Room, 3 Twin Beds, City View | Free WiFi, bed sheets
Exterior
Front of property
View from property
Fridge, microwave

Reviews

6.2 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Airport shuttle
  • Communal living room
  • Snack bar/deli
  • Vending machine
  • Microwave in a common area
  • Refrigerator in a common area
  • Multilingual staff
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Snack bar/deli
  • Free toiletries

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double Room, 1 Queen Bed

Classic Double Room, 1 Queen Bed | Free WiFi, bed sheets

Classic Double Room, 1 Queen Bed

Highlights

Heating
Portable fan
Private bathroom
Pet friendly
Daily housekeeping
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, City View

Free WiFi, bed sheets

Standard Twin Room, City View

Highlights

Heating
Portable fan
Private bathroom
Pet friendly
Daily housekeeping
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Single Room, 1 Twin Bed

Basic Single Room, 1 Twin Bed | Free WiFi, bed sheets

Basic Single Room, 1 Twin Bed

Highlights

Heating
Portable fan
Private bathroom
Pet friendly
Daily housekeeping
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, 3 Twin Beds, City View

Classic Triple Room, 3 Twin Beds, City View | Free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds, City View

Highlights

Heating
Portable fan
Private bathroom
Pet friendly
Daily housekeeping
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Free WiFi, bed sheets

Classic Quadruple Room

Highlights

Heating
Portable fan
Private bathroom
Pet friendly
Daily housekeeping
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

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Airport transfer
Free parking
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (100)
The price is $50
includes taxes & fees
$46 per night
Dec 1 - Dec 2
Visito Apart House
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About the neighborhood

Map
bulevard Knyaginya Maria Luiza 89, Sofia, 1202, 1202

What's nearby

  • Sofia Central Mineral Baths - 7 min walk - 0.6 km
  • Ivan Vazov National Theatre - 16 min walk - 1.4 km
  • Alexander Nevski Cathedral - 18 min walk - 1.6 km
  • Bulgarian Parliament - 19 min walk - 1.7 km
  • National Palace of Culture - 4 min drive - 2.9 km

Getting around

  • Sofia Airport (SOF) - 11 min drive
  • Sofia Sever Station - 9 min drive
  • Sofia Central Station - 12 min walk
  • Lavov Most Station - 2 min walk
  • Central Bus Station - Sofia - 9 min walk
  • Serdika Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe 1920 - ‬1 min walk
  • ‪Шаурма Алгафари (Shaurma Algafari) - ‬1 min walk
  • ‪Miral Foods - ‬4 min walk
  • ‪Хаджидрагановите къщи (Hadjidraganov's Houses) - ‬4 min walk
  • ‪The Bridge Bar and Dinner - ‬2 min walk

About this property

HOTELLO

Located near a train station, HOTELLO is a great choice for a stay in Sofia. Free WiFi is an added perk, and guests looking to stay active can check out the nearby snowboarding. Public transportation is just a short walk: Lavov Most Station is steps away and Central Bus Station - Sofia is 9 minutes.

Languages

Bulgarian, English, Russian

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 10:00 AM - 6 PM
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Ski lifts nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Multilingual staff

Facilities

  • Television in common areas
  • Communal living room

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Children's robes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.30 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per person (one-way)
  • Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Policies

This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.

Also known as

Italian House Guesthouse Sofia
Italian House Guesthouse
Italian House Sofia
Italian B&B House Sofia
Hotel Ring
HOTELLO Sofia
Italian B B House
HOTELLO Guesthouse
Italian House Hotel
HOTELLO Guesthouse Sofia

Frequently asked questions

Are pets allowed at HOTELLO?
Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at HOTELLO?
Sorry, there's no onsite parking at HOTELLO.
Is airport shuttle service offered by HOTELLO?
Yes, an airport shuttle is available. The charge is EUR 15 per person one-way.
What are the check-in and check-out times at HOTELLO?
Check-in start time: 3 PM; Check-in end time: noon. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
What is there to do at HOTELLO and nearby?
Have fun with nearby winter activities like snowboarding and skiing.
What's the area around HOTELLO like?
HOTELLO is in Sofia City Center, a short 2-minute walk from Lavov Most Station and 7 minutes' walk from Sofia Central Mineral Baths.

Reviews

6.2

Good

6.0/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

5.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

One huge family lives there and are so noisy.....
Anthony, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel served its purpose
Hotel served its purpose for a one night stop over. Did smell of damp
Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location
1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the place because it is located at the heart of Sofia. Close to Vitosha Mountain , Stores,shopping center .
Bijan, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent location & really clean etc. Definitely great value. Just had to get used to fact that didn't need to register at reception or not expect anyone to be there.
8-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

fantastic value for Money
fantastic value for money only 30 metres from metro 10 minute walk to city centre 10 minute walk to other direction to the main railway station fantastic staff on hand from 9am till 18:00 every day nothing seemed to be much bother for them rooms very clean and tidy very comfortable bathroom little dated have paid more money and got less than here in sofia 100% will book this hotel again
P, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

It wasn't hotel it was hostel, no WI-FI in the room on 2nd, 3nd floor, internet only on room close to reception and very slow, in the room was no heat at all, very cold and uncofortable,
4-night trip
Verified Expedia guest review

8/10 Very Good

NIce place
The hotel is easy to find right off the metro line. Great location and near several attractions.
P, 7-night trip
Verified Travelocity guest review

8/10 Very Good

Neslisah, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Fuyez cet hôtel à tout prix !
Chambre insalubre, je comprends pourquoi paiement en avance et aucun remboursement. Quand je suis arrivé, porte fermée avec code qui as finalement fini par cédé en même pas deux jours. Le contact qui parlait anglais n'était tout simplement pas disponible, chambre complètement à l'opposé de ma demande. Aucune réception. La contact ne répondait plus aux appels. Chambre avec lit cassé, salle de bain insalubre, porte et serrures cassée. À fuir absolument ! Je ne recommande absolument pas cet hôtel, de plus quand j'essaie de contacter le service client d'hôtel.com, personne ne réponds où c'est un robot au bout du fil. Je ne suis resté dans cette chambre que 5 minutes, afin de trouver un autre hôtel.
3-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

6/10 Good

わかりやすい場所にある値段相応のホテル。
ソフィアの駅、バスターミナルは隣接していて、そこからスーツケースを持って徒歩20分程。 ライオンの像の目の前。 ホテルライオンの向かい側。 入り口はオートロックだが、事前にメールで暗証番号を知らせてくれる。 繁華街まで、徒歩10〜15分。 ホテルはエレベーターがないので、スーツケースを運ぶのは大変。 部屋は値段相応。 古いが、掃除はしてあります。
NAHOKO, 2-night trip
Verified Hotels.com guest review

6/10 Good

チェックイン時間に少し遅れてしまいましたが、快く対応してくださいました。 ホテルではありますがレセプションの稼働時間が決まっているので、事前に連絡をする必要があります。 スタッフさんはいい人でした。
YB, 1-night trip
Verified Expedia guest review

8/10 Very Good

Letti troppo bassi, e anche i servizi , Anche se è un Ostello l'insieme è pulito.
4-night business trip
Verified Expedia guest review

4/10 Fair

DA ADATTARSI
Questo ostello si trova in una posizione abbastanza comoda della città, con metro e altri servizi vicini. Pulizia scadente, colazione mai vista dato che la reception apre alle 10. Inoltre nonostante il servizio di reception fosse previsto dalle 10 alle 18, abbiamo incontrato qualcuno solamente all'arrivo e mai nei giorni successivi. Però per il prezzo che offrono e con spirito di adattamento è accettabile.
giuseppe, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

2/10 Poor

απαραδεκτο
Οι βρυσες χαλασμενες.το νερο γεματο χωμα. Δεν αδειασαν τα σκουπιδια.πολυ μικρο μπανιο.βρωμικο.
MARIA KOLINIOTI, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Otelde resepsiyondaki görevli erken olmasına rağmen checkin yapma konusunda yardım etti ve otele yerleşebildik ama kesinlikle fotoğraflarda göründüğü gibi değil inanılmaz eski ve bakımsız. Temizlik yapıldığını görmemize rağmen otelin eskiliğinden temizlik belli olmuyor. Duvarlardan apartmana kadar her şey bakımsız. Resepsiyon 21.00'a kadar çalışıyor ama aradığınızda yine de ulaşabiliyorsunuz ve kibar davranıyorlar. Personel ve lokasyon hariç hiçbir şeyden memnun kalmadık.
Seyma Nur, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel ok
Hotel ok a due passi dal centro. Purtroppo ho trovato la camera sporca, piena di capelli e con addirittura un reggiseno attaccato al bastone della tenda della doccia. L'acqua esce sporca a causa delle vecchie tubature, ma basta lasciarla scorrere. Lo staff è molto gentile.
Cristian, 6-night trip
Verified Expedia guest review

6/10 Good

Hotel in Nähe des Stadtzentrums
Wir haben vor unserer Reise nach einem Hotel gesucht, dass sehr kostengünstig und nah an der Innenstadt ist. So entschieden wir uns für das Italian House/Hostel/Hotel. Da wir nichts vom Hotel erwarteten, da die Rezesionen nicht so gut waren und auch der Preis extrem gering war, waren wir eigentlich ganz zufrieden. Wir haben am Tag unserer Anreise ein E-Mail bekommen, für den Code, wie man ins Hotel gelangt und welches Zimmer wir hatten, da wir nach den Öffnungszeiten der Rezeption eintrafen. Das hat alles sehr gut geklappt, auch die Verbindung von Hotel zum Flughafen Sofia ist sehr gut. Das Hotel ist aber wirklich nur für Leute, die keine großen Erwartungen haben und nur einen kurzen Städtetripp machen. So war unser Zimmer auch nachts sehr laut, da man die Fenster nicht richtig schließen konnte und davor eine stark befahrene Straße mit lauter Fußgängerampel ist. Auch kam aus dem Wasserhahn nur sehr heißes Wasser und wenn man den Hahn länger nicht benutzte, kam erst verschmutztes Wasser heraus. Auch die Türen zwischen Zimmer und Waschbecken und zwischen Waschbecken und Toilette mit Dusche konnte man nicht richtig schließen. Abreisen mussten wir ebenfalls bevor die Rezeption aufgemacht hat, so hatten wir den kompletten Urlaub lang keinen Kontakt mit den Besitzern des Hotels.
Mona, 5-night trip
Verified Expedia guest review

6/10 Good

Albergo centrale
Arredamento grazioso, camera con bagno ma senza finestra
Daniela, 1-night trip
Verified Expedia guest review

6/10 Good

Posizione ottima!
Hotel centralissimo con accanto la metro. La camera e il bagno sono piccolini, ma la posizione è ottima.
Iolanda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sofia, città da non perdere!
La struttura non rispecchia gli standard italiani,ma io ci sono stato bene! E a cinque minuti a piedi dal centro, e il suo ingresso è di fronte alla stazione metro (Lavov Most), a circa 50 metri! Nel raggio di 100 metri, ci sono supermercati, banca, locali dove poter mangiare.
3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

立地だけ
バスターミナル、中央駅から地下鉄で次の駅。地下鉄ライオン橋の目の前。駅にエレベーターがある。アパートは2Fが受付エレベーターはない。建物がとても古くドア、シャワールーム、寝室、どれもが古い。シャワーの水圧が悪いうえお湯が出るまで時間がかかる。Wi-Fiはサクサク。隣にスーパー、周りにも売店や食べ物屋があって近くの食べ物や深夜3時まで開いてる。
2-night trip
Verified Hotels.com guest review