Hotel Palacio Maya

Art Deco hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Tue, Feb 24
Mon, Mar 2
February 2026
14
March 2026
Experience the vibrant spirit of Merida at Hotel Palacio Maya, with its rooftop terrace offering breathtaking views. Savor local and international cuisine at BALAM restaurant or lounge by one of the pools. With high-speed WiFi, a garden bar, and multilingual staff available 24/7 for assistance.
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Why we love this property

Art Deco city gem
Marvel at the striking Art Deco architecture in this city-center hotel. A garden-view restaurant and rooftop terrace offer scenic spots to unwind.
Memorable dining options
Experience local and international cuisine at this hotel's garden-view restaurant. A bar and buffet breakfast round out the culinary offerings.
Premium sleep space
Drift into blissful slumber on premium bedding with a down comforter. Blackout drapes ensure undisturbed rest in the separate bedroom.

Room options

Showing 15 of 15 rooms
Free toiletries, hair dryer, towels, soap
Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar
Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar
Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds

Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Studio Suite, 1 Queen Bed, Pool View | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

Wonderful

Highlights

Balcony
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar
Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar
Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar
Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Suite, Bathtub

Wonderful

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Free toiletries, hair dryer, towels, soap

Family Suite

Exceptional

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
2 bedrooms
Private bathroom
  • City view
  • 893 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds
Presidential Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar
Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar
Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite

Exceptional

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 247 sq ft
  • Sleeps 2
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 236 sq ft
  • Sleeps 4
Dining | Breakfast, lunch served; local and international cuisine, garden views
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap
Dining | Breakfast, lunch served; local and international cuisine, garden views

Room Superior

  • 581 sq ft
  • Sleeps 2
Dining | Breakfast, lunch served; local and international cuisine, garden views
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap
Dining | Breakfast, lunch served; local and international cuisine, garden views

Suite

  • 409 sq ft
  • Sleeps 4
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Living area | 32-inch LED TV with satellite channels, TV
Bathroom | Free toiletries, hair dryer, towels, soap

Suite Deluxe

  • 538 sq ft
  • Sleeps 4
Bathroom | Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap

Suite Master

  • 893 sq ft
  • Sleeps 6
Property grounds
1 bedroom, premium bedding, down comforters, minibar
Bathroom | Free toiletries, hair dryer, towels, soap
Dining | Breakfast, lunch served; local and international cuisine, garden views

Suite Presidential

  • 753 sq ft
  • Sleeps 2
Free toiletries, hair dryer, towels, soap
1 bedroom, premium bedding, down comforters, minibar
Basic Room | 1 bedroom, premium bedding, down comforters, minibar
Basic Room | 1 bedroom, premium bedding, down comforters, minibar

Basic Room

Wonderful

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Standard Room | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar
Standard Room | 1 bedroom, premium bedding, down comforters, minibar
Standard Room | 1 bedroom, premium bedding, down comforters, minibar

Standard Room

Very good

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Down duvet
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 5 min walk - 0.5 km
  • Yucatan International Convention Center - 7 min walk - 0.6 km
  • Mérida Cathedral - 4 min drive - 1.9 km
  • Plaza Grande - 4 min drive - 1.9 km

Getting around

  • Mérida International Airport (MID) - 20 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Yerba Santa - ‬7 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Viva Teya - ‬6 min walk
  • ‪Verdina - ‬6 min walk
  • ‪Jose Rosé - ‬6 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 63 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 2 and younger eat free breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 200 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness center and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Palacio Maya Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Property conditions & facilities

What guests liked

  • The pool and garden area were beautiful and a great place to relax. (10 reviews)
  • The breakfast buffet was well worth the extra cost and offered a wonderful, varied selection of local flavors. (8 reviews)
  • The property's restaurant was disappointing, but there are many excellent nearby restaurants to choose from. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffFoodRestaurantLocationShowerBuffetsGardensRoom serviceRefrigerator

8/10 Very good

Clean, beautiful property. Fabulous breakfast buffet
robert, 2-night trip

10/10 Exceptional

The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Sheila, 1-night trip

10/10 Exceptional

Comfortable, clean and spacious rooms in a great location.
Will, 1-night trip

10/10 Exceptional

Will stay again
Drace, 2-night trip

10/10 Exceptional

This was by far the most helpful,and friendliest hotel I have ever stayed at. I took my mom there for her 88th birthday.
Judy, 2-night trip

10/10 Exceptional

Centric and beautiful and excellent restaurant
Jose A. T., 1-night trip

10/10 Exceptional

Its a very nice girl with a friendly and helpful staff.
John, 1-night trip

10/10 Exceptional

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
oliver, 1-night trip

10/10 Exceptional

Execelente!!
Alma Delia Carreón, 3-night trip

10/10 Exceptional

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Jonathan Donald, 6-night trip

10/10 Exceptional

The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great
Donna, 13-night trip

6/10 Good

Close to early Bar
alex, 1-night trip

6/10 Good

Tus pictures look different than the hotel
Eva, 2-night trip

10/10 Exceptional

.
Daniel, 5-night trip

10/10 Exceptional

This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Richard, 1-night trip

10/10 Exceptional

Excelente
Araceli, 4-night trip

6/10 Good

Pictures don’t look like the hotel
Eva, 1-night trip

8/10 Very good

Nice area
Richard, 3-night trip

10/10 Exceptional

Great Location
Raul, 3-night trip

10/10 Exceptional

Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night
Nelson Cameron, 4-night trip

10/10 Exceptional

Excelente
Aída Noemí, 1-night trip

8/10 Very good

Too far from centro historico
Carlos, 1-night trip

10/10 Exceptional

Good
Norma a, 3-night trip

10/10 Exceptional

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Antonio, 5-night trip

10/10 Exceptional

Good place
Ferman, 4-night trip