10/10 Exceptional
Staff were great, packed us a take out breakfast when we had to leave early for tours, location was great!
Pauline
Pauline, 3-night trip
Hotel la Scala
City-center hotel, steps from Piazza di Santa Maria Novella
In the heart of Florence, Hotel la Scala offers a warm welcome with a breakfast buffet and in-room WiFi. With express check-out, luggage storage, and helpful staff on hand to assist with tour arrangements, your stay is sure to be seamless.
Wonderful
Popular amenities
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
- Non-smoking
Main amenities (7)
- Daily housekeeping
- Air conditioning
- Front-desk safe
- Concierge services
- Luggage storage
- Limited hour front desk
- Tour/ticket assistance
Feel at home (6)
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
- Coffee/tea maker
- Premium bedding
Room options
Showing 9 of 9 rooms
Standard Double or Twin Room
Wonderful
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- 161 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Superior Quadruple Room, Garden View
Wonderful
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Bidet
- 269 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Standard Single Room, 1 Double Bed
Very good
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- 108 sq ft
- 1 bedroom
- Sleeps 1
- 1 Double Bed
Superior Double or Twin Room
Very good
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Bidet
- 182 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds OR 1 Queen Bed
Superior Triple Room
Exceptional
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Bidet
- 248 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
Deluxe Double or Twin Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- 205 sq ft
- Sleeps 2
- 1 Queen Bed
Luxury Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- 205 sq ft
- Sleeps 2
- 1 Queen Bed
Superior Double Room, 1 Bedroom, Garden View
Wonderful
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- Garden view
- 183 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Economy Double Room
Exceptional
Highlights
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Bidet
Rainfall showerhead
- Bay view
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
21 Via della Scala, Florence, FI, 50123
About this property
Hotel la Scala
Hotel la Scala offers a fantastic location, putting you just a 5-minute walk from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Free perks include buffet breakfast and WiFi. Also, Ponte Vecchio and Cathedral of Santa Maria del Fiore are within a 15-minute walk. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Alamanni - Stazione Santa Maria Novella Tram Stop is 4 minutes and Unità Tram Stop is 5 minutes.
At a glance
Property amenities
Room amenities
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Hotel la Scala Reviews
Wonderful
9.4
Cleanliness
9.2
Location
9.4
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was consistently excellent, with a wide variety of fresh and delicious options. (29 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffBreakfastLocationRoomBathroomTrain stationCitiesRestaurant8/10 Very good
The breakfast was excellent and the people that worked in there were very pleasant!
You are within walking distance to all the important sites,restaurants and of course the train station.
Rosa
Rosa, 5-night trip
10/10 Exceptional
Super !
Linda
Linda, 5-night trip
10/10 Exceptional
Nice place, good staff, love the breakfast. Will definitely check back again!
bilin
bilin, 2-night trip
10/10 Exceptional
Great Hotel
Joao
Joao, 2-night trip
8/10 Very good
A great little hotel close to the train station and major attractions. Nice restaurants are close by and there is always the Mercato Centrale.
Tim
Tim, 2-night trip
10/10 Exceptional
Nice place. 5 minute walk from S M Novella train station. Easy walk to many Florence sights. Convenient to bud and trams. We would stay here again.
Ludwig
Ludwig, 5-night trip
8/10 Very good
Good location to explore Florence from. Breakfast was intimate with everyone on one table, but recommend the scrambled eggs
Steve
Steve, 3-night trip
10/10 Exceptional
We stayed in multiple hotels during our trip to Europe, and this was our favorite. The hotel was small, the room was spacious, and we enjoyed the free breakfast which included eggs made to order. The bathroom was also spacious and allowed both my husband and me to get ready at the some time in there. The staff was friendly. There are also a number of restaurants available within walking distance, and the location of the hotel was very convenient and close to tourist sites.
Ilise
Ilise, 3-night trip
10/10 Exceptional
The staff were amazing, room was spacious and well decorated, breakfast was excellent.
Kristina
Kristina, 3-night trip
10/10 Exceptional
Loved it! Place was clean and well maintained
Nikita
Nikita, 3-night trip
6/10 Good
Good location. Small rooms. Good staff.
Higinio Antonio
Higinio Antonio, 2-night trip
10/10 Exceptional
We really enjoyed our stay in La Scala, the breakfast was delicious and Rochelle makes the best fried eggs. The beds are very comfortable and the rooms are spacious. Location is fantastic, very close to the train station
Monica
Monica, 3-night trip
10/10 Exceptional
The hotel is very nice inside and close to the train station and near all the major sights. Best of all friendly and helpful staff and good breakfast in the morning. We would highly recommend this hotel, it's the best one we have stayed in so far in our travels through Europe.
JOHN
JOHN, 3-night trip
10/10 Exceptional
As expected, clean room and friendly staff.
However, I want to emphasize its exceptional staff. The way the lady served breakfast was heart-warming; in addition, my son was severely sick so that he had to stay in hotel to recover while the rest of family continued to visit Florence.
The front desk lady provided extra water bottles and allowed him to stay extra hour in room after checkout. She also allowed my son to overstay in the comey lounge with luggages until we retuned from Pisa Tower in the afternoon.
The staff is of great help, really really appreciated!
The property is very nice except one minor thing to improve. The cushions on sofa bed are not firm.
In short, I am very pleased with the stay.
Baohua
Baohua, 2-night trip
10/10 Exceptional
This place is a real gem in Florence. My family felt very safe with the setup. The location is conveniently located near the train station and great eateries. We never ran out of food options only a 5 min walk away.
Breakfast was also good and they had cappuccinos, freshly baked breads, fresh omelets, juice, deli meats and cheese.
Staff really works hard to make sure you are happy and that’s what we were looking for in a hotel. Will definitely stay here again when we go back to Florence.
Abigail
Abigail, 3-night trip
10/10 Exceptional
Rome very wild and comfortable you feel like your home
I really love it
Yomar
Yomar, 1-night trip
10/10 Exceptional
The rooms were clean and charming, with spacious bathrooms. The staff was wonderful!
Kirsten
Kirsten, 2-night trip
10/10 Exceptional
Very clean and in the perfect location
wayne
wayne, 1-night trip
10/10 Exceptional
Great location can walk to everywhere.
emperatriz
emperatriz, 5-night trip
10/10 Exceptional
Amazing hotel. Great staff. Amazing breakfast in the morning. Very close to the train station and center Florence. Highly recommend
Alessia
Alessia, 3-night trip
10/10 Exceptional
Very close to everything.
Hicham El
Hicham El, 2-night trip
10/10 Exceptional
Very friendly staff, smooth coordination for check-in and luggage storage after check-out. Great room, which we really liked. The breakfast selection could be a bit larger, but it's sufficient for a good start of the day. The location is perfect for exploring the city. We’d love to come back.
Marcel
Marcel, 4-night trip
10/10 Exceptional
I had a fantastic stay at this hotel! The location couldn’t be better, just a short walk from the train station and within easy reach of all the main tourist attractions, including the Duomo and Uffizi Gallery. The staff were incredibly friendly and helpful, always ready with a smile and great recommendations. The breakfast was also a highlight, with a wide variety of fresh and delicious options to start the day right.
Rodica
Rodica, 4-night trip
10/10 Exceptional
We LOVED this property. For US/CA tourists, please consider this location for your stay. It was very secure, the beds are firm, there is good water pressure, and the staff went out of their way to accommodate breakfast and luggage storage. Very good experience.
Jonathan
Jonathan, 2-night trip
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